Daily cleaning, installation of cabin HEPA filters on flights from Lyon to Northern Ireland
Most visitors from Lyon need to provide a negative COVID-19 test result and/or quarantine to enter Northern Ireland.
Read more about travel restrictions for Northern Ireland
Visitors from Lyon will need to quarantine for 10 days upon entering Northern Ireland.
Visitors from Lyon must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Northern Ireland.
Current regulations for vaccinated travelers to Northern Ireland: most visitors from Lyon may enter Northern Ireland but may still need to provide proof of negative COVID test.
Mandatory passenger locator form
Submit the form any time in the 48 hours before arriving in the UK. Show the form when checking in your plane, train or ferry to the UK.
Managed quarantine package for Scotland
All travelers arriving directly to Scotland are required to book their Managed Quarantine Package prior to travel.
COVID-19 testing package
All travelers must book and pay for a COVID-19 Testing Package prior to travel to England and Scotland.
Masks: Required in public spaces, enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Cons: "Friendlier crews"
Cons: "Wifi on klm"
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Pros: "Very friendly crew and on time with no problems."
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Pros: "Good for both."
Cons: "Bigger seats."
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Cons: "Inflight was better than I expected. But needs upgrading air crafts."
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pros: "Efficient boarding system, clearly signposted. Professional staff"
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Crew was awesome"
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Cons: "You are almost always late!"
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Good flights. Good prices."
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Pros: "In flight food was enjoyable"
Cons: "Dutch sub titels would be nice."
Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"
Pros: "good service"
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Pros: "Friendliest economy class service I've ever encountered."
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "Services were appropriate for the time of departure and length of the flight."
Cons: "Nothing really"
Pros: "Friendly and helpful crew"
Cons: "Disembarkation at Belfast"
Cons: "Many people missed their connection at Dublin. I had a horrible ~6hr wait. Aer Lingus did nothing to help or compensate."
Cons: "Missed my connection because lingus sucks. Crew were miserable and was afraid to even approach them for water."
Cons: "The flight is advertise as a British airways flight which flies out of teminal E in Boston. In reality the flight is through aer lingus which flies through terminal C. This should be clarified upon booking...."
Pros: "This was my first flight on Aer Lingus and it was excellent. Prompt take off and Dublin Airport is modern and extremely comfortable. I plan on using this airline again. Flight attendants were polite and helpful, as well as check-in personel."
Pros: "The Dublin Airport was beyond expectations"
Cons: "Had to take abus to the gate which was a staircase"
Pros: "Crew and flight were polite, kind and professional."
Cons: "Slightly delayed flight."
Pros: "Nothing really. The price was good, but only a little cheaper than others. I will pay more next time for sure."
Cons: "Hot plane (no air vents). Rude attendants. VERY small, narrow seats. They removed a few bathrooms for more seats (rows without windows now). There was nothing to like. Nothing. I was on the IAD to Dublin flight (and back). Delayed flights both ways."
Pros: "The Irish accents of the people when we managed to actually get a human being on customer service. Also, the other passengers were nice. Finally, when the flight was cancelled, they did put us up a hotel with a pool. They also have a cool logo."
Cons: "Not only was the flight cancelled (with no clear communication or updates) but the new flights they booked for us weren't recognized by partner airlines and it was impossible to resolve the problem without their help, and no help at all was available this morning. We booked another flight on our own and assume they will pay us back. They'd better or we'll find a lawyer."
Cons: "Our plane coming from Dublin was 1h30 late arriving in Lyon (LYS). The gate was annouced very late and there were long lines to pass the security check."
Pros: "Comfortable seats"
Cons: "When we arrived at Lyon Airport there were no signs or information on departure board on where to check in to get boarding passes. Also had to buy water, soda, coffee, tea and snacks. No tv screens on plane."
Cons: "Food/ beverage service poor - luggage handling extremely bad. Delayed delivery at muc airport of one bag. Second bag did not arrive. Their luggage handler - global- extremely un/non professional. Absolute diaster: no offical tracing nr established, had tocontact air lingus myself.their phones seem not to work - the phone rings,then disconnects. Still no update on the present whereabout of the bag"
Pros: "Great crew. Great food. Great movie selection."
Cons: "The seats were bad seats. For a such a long flight, we couldn’t recline!! Not fun."
Pros: "Timeliness of flight and service on board."
Cons: "We upgraded 7 travelers for priority boarding. However as we got through check in, 2 of us were told we had to check our carry on. Mind you our carry on was the same size (exact same suitcase) as 2 others in our party who did not have to check in their bags? "Priority Boarding is now only €4.99. Be the first on board to store your cabin bag and relax in your seat before take-off." I believe I am entitled to a refund based on the info on above taken directly from the Aer Lingus website."
Pros: "JFK flight - exit row has TONS of space at modest cost. Latest movies showing for free."
Cons: "Inconsistent food: was decent outbound but less so on the return. Doesn't participate in TSA Pre."
Pros: "The plane was just fantastic: comfortable, elegant, quiet. Gets the best note!"
Cons: "A free coffee - which was excellent by the way - and a little roll would have been nice."
Pros: "Great seats plenty of leg room"
Cons: "The food... Yikes"
Cons: "the food was really expensive"
Pros: "Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable."
Cons: "Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages"
Pros: "no delays, comfortable seats"
Cons: "The flight attendants went right past us never asking if we wanted anything. They served the people to our right and in front of us. Mystifying."
Pros: "Flying overnight across the U.S., and then the Atlantic, to Dublin would have been very difficult if not for the accommodations and service provided by Aer Lingus. The reception was warm and comfortable. The in-flight food and service was perfect. The environment was conducive to sleeping during this red eye flight."
Cons: "I have no complaints, to be honest. The flight attendants were so welcoming and accommodating to every request. They were efficient and quick to respond to my questions and requests."
Pros: "Fast. Not too much time wasted between connection. Dublin = small airport, it's really comfortable..."
Cons: "Not enough room for my legs Too close to the "babies rows" = difficult to sleep. It's a pity to pay now to change a seat in the same category"
Pros: "The crew was lovely"
Cons: "The space given was considerably smaller than other transatlantic flights and there were also no alcoholic beverages included when other airlines do."
Pros: "The meal was great"
Cons: "Paying for the drinks"
Pros: "On time delivery"
Cons: "How many seats can you cram in to an airline cabin? So tightly packed it indicates a base level of disregard by the company for their customers. And nothing offered that didn't cost (no coffee, water...)"
Cons: "One person handling 200 customers from 7pm-10! Not even nice. The running joke around the counter was, "Is she also going to be our pilot?" Are Lingua - hire some staff for God's sake!"
Pros: "Please see end of negative comments."
Cons: "Four hour delay that started out as a one hour delay, then we were told it would be a two hour delay. Ended as four hours. First mechanical and then fuel spill. Since the delay was so long the hallway lights in gate area seemed pre-set to turn off; so they did turn off, leaving travelers in the waiting area in semi-darkness. On the positive, we were each given 7euro food voucher and closest food vender remained open for us. Ground crew maintained their professionalism and good humor... even when all could see jet fuel leaking out of the fuel truck lines attached to the aircraft and runway/taxi/apron staff scrambling as the fire trucks pulled up. Fuel pooled around the truck and formed a riverlet flowing about forty feet .Yikes! ...but in the end we got home safe!"
Pros: "The seats were comfortable, the crew was friendly and the food was okay."
Cons: "The entertainment system wasn't great. The earphones quality was quite bad and felt really uncomfortable. Unfortunately, AerLingus still has that double pronged plugs and I wasn't able to use my personal set (actually, I could but sound would only work on one side). I'll definitely fly with them again, only next time I'll bring an attachment for me to be able to use my headphones."
Pros: "Flight crew pleasant and efficient considering it was almost a full flight. We departed Hartford 30 minutes late, but arrived only 10 minutes late."
Cons: "My seat had a broken fold down tray which meant that food and drinks would slide off unless I held it up by my knee."
Cons: "no entertainment or food on this short flight so can't assess."
Pros: "Staff quite friendly Nice plane. Had 3 seat to myself"
Cons: "Once again I had no choice of meal as my seat was at the last row"
Pros: "Configuration of seating"
Cons: "Minimal service didn't appear to be any attendants down ng periodic water service but I did doze off and may have missed it"
Cons: "Plane was late tv didn't work"
Cons: "In the US we board by row numbers. With Aer Lingus, the boarding was weird & illogical."
Cons: "The air conditioning was too cold. I had to put on lots of layers of clothes and I was still cold."
Pros: "The crew was nice."
Cons: "The snack was really bad."
Pros: "Crew very pleasant"
Cons: "No complaints"
Cons: "Service on board"
Pros: "Seating was comfortable with a head rest. Large screens for entertainment Food was edible offer a good amount of drinks Staff was friendly"
Cons: "Luggage did not make connecting flight. Difficult process to book seats because it was not booked directly through aer lingus. No online seat booking."
Pros: "It was fast & got in early"
Cons: "Chicken salad sandwich was soggy. All other food service and choices were excellent"
Pros: "Not much."
Cons: "Where to start??? Checking in process? Well this sucked. I wasn't able to check-in online and thus couldn't ever pick my seats. This meant getting a horrible seat on the plan. When I asked about this, I was told they are having issues with their online check-in process. Next the seats on the felt were very tight. They felt as bad as American Airlines domestic flights. I typically try to take European airlines when going to Europe as they tend to have more spacious seats but not this airline. They were VERY SMALL! Entertainment was ok and fairly typical. As for food on the plane, it was ok but they are extremely stingy with drinks. They charge for alcohol and will only offer a tiny fountain drink once. I've been on flights where soft drinks are always offered everytime they come around. was disappointed in this area as well as many other airlines offer significantly more. All in all I will do all I can to avoid this airline in the future. It was very poor."
Pros: "Aer lingus was good and helpful"
Cons: "I don't have my bag"
Pros: "The crew were lovely from beginning to end. The direct flight to SFO was stellar after traveling for three weeks. The pilots' directions, decisions and effort were very professional. The selection of movies and entertainment were great. The meal and snack were good."
Cons: "All seats should now have a USB port, not just a power outlet. The sound system for the entertainment is terrible. The connection should allow for personal headphones, earbuds to be used. Watching a great movie on a terrible sound system is quite frustrating. Also, the crew needed to include another full pass through of sodas/juices and a few more trips to collect waste. There was way too much of a dry spell for a 10+ hour daytime flight."
Pros: "Great service overall!"
Cons: "The wifi did not work"
Pros: "Everyone is so nice!"
Pros: "Direct flight from Washington to Dublin"
Cons: "VERY CRAMPED couch section. Best to avoid cramped single aisle aircraft, such as this leased Boeing 757, for flights over 6 hours. Other than the plane markings and the uniforms, very little about this flight felt 'Irish'. Aer Lingus I know you can do better!"
Pros: "Overall the flt on Aer Lingus to Orlando was great. The crew were helpful, flt was smooth, and seats were roomy. The leg room was a surprise."
Cons: "Our luggage was lost. Initial tracking indicated they were not loaded on the Dublin to Orlando leg of our trip. Luggage eventually made it to Orlando and was delivered to us 5 days later. We had to buy clothes, toiletries, and other incidentals to allow us to enjoy our vacation on the beach."
Pros: "With COVID restrictions stopping buy-on-board, all passengers in Euro Traveller recieve a complimentary packet of crisps or breakfast bar and bottle of water."
Cons: "Enternteiment and seats"
Cons: "Rude check in lady who said I needed to check bag (but didn’t. Loads of space)"
Pros: "Really nice crew and quite good food"
Cons: "BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer."
Pros: "I got back to London ahead of schedule, which was nice"
Cons: "The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?"
Pros: "Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt."
Cons: "Nothing on this occasion."
Pros: "The crew was good"
Cons: "The seats"
Pros: "amazing crew"
Cons: "nothing it was perfect"
Pros: "As always no issues at all, I reserved my seats early to get extra leg room which is always great. Fast boarding and a quick flight, having been on a long haul flight a few hours before I needed this to get home."
Pros: "The fact that it got me there"
Cons: "Was surprised that you have to pay for all drinks. They want 2.50 for a baby can of coke."
Pros: "The movie selection."
Cons: "2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy."
Pros: "More room than usually, almost comfortable"
Cons: "Seats were uncomfortable for a 6'1" , 216 lb person."
Pros: "Everything was great. 777 has room and its comfy. This flight crew were outstanding!"
Cons: "Used to be good when you got food and drink"
Cons: "3 canceled flights and lost luggage.... bad communication by employers and absolutely no help ... we were sent all over the airport several times to the wrong places and felt that no body cared in this process .... I would like compensation and something to make this right ... we also lost our upgraded seats I lpaid for and the vegan meals we ordered in advance"
Cons: "Nothing. The flight was quick and boarding was easy"
Pros: "Those beautiful British accents (ok English spoken properly)"
Pros: "I have to rate British Airways as a 10 out of 10 in almost all categories...comfort of the plane, food and service, boarding, notifications, crew, etc. In particular, the long haul flight from London to Seattle everything was truly top notch!"
Cons: "Their baggage handlers damaged several parts on my checked-in luggage...three zipper pulls and one clasp. What are they doing with the bags? How can they damage so many things in one fell swoop? This is a good quality Atlantic suitcase. Also, on the short flights, in this case Madrid to London, they are now charging for EVERYTHING...even water and coffee. They said it was a new policy as of 1/1/2018."
Cons: "Sitting on the tarmac for to long...."
Pros: "Cleared Gatwick security fine. Boarding was fine. Departed gate on-time."
Cons: "Got 200 yards from the gate only to park in another stand, the plane shut down and waited an hour for engineers to come fix a ‘communication computer’ error (basically they had to reboot the plane)."
Pros: "Funny safety video."
Cons: "Lost baggage. Still waiting on update and location for property. Clerk at lost baggage desk was rude and unhelpful."
Pros: "Crew was very nice and helpful."
Pros: "The communication of information for the flight by the flight attendants before boarding. Our flight was delayed by 1hour because of bad weather condition in London and the cruise communicated very well about it."
Cons: "I wish there was some entertainment available on this type of short flight."
Cons: "Nothing wrong"
Pros: "The boarding process was smooth and the crew was amazing. Not only the pilot kept us informed but also the crew was outstanding, very helpful and hardworking."
Cons: "The entertainment system failed as soon as we departed. They reset it for the entire plane but it didn't work for some passengers. Fortunately, mine worked well but I would not have survived such a long flight without the entertainment offered, so I can only imagine how painful it was for those affected. I know this, in hindsight, is a silly problem, but when flying it's important to have options, especially for an 11-hour flight. The crew handled it fantastically, by the way."
Pros: "Seats with little fold-down head rests on each side, allowing you to sleep/nap/doze in any seat. Really good touch screens for the entertainment system, with no need to have to dig my knuckles into the screen to get it to respond. Good movie selection too. Movies are also available before take off and even after landing. Acceptable white wine (Chenin Blanc). Food was also entirely acceptable."
Cons: "No individual air/temperature controls (at least in economy), unless it was all buried in the seat-back console some how."
Pros: "Business class seats were good & the business class section was only 50% occupied."
Cons: "My flight attendant Mike had a bad attitude rolling his eyes often. The requests were not outrageous (e.g. I asked for an add'l french roll for dinner because I was hungry) AFAIK, but he constantly had a snobby/snooty demeanor about it. The food was ok, but for the fancy presentation I would have expected better flavor."
Pros: "Excellent flight."
Cons: "Cramped and no free tea/coffee"
Pros: "Great service, and very smooth flight"
Cons: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."
Pros: "Short flight; no problems."
Pros: "Short and fast! Great end of my journey"
Pros: "Crew was polite, helpful."
Pros: "The empty seat next to us. Entertainment was good. The chocolate-orange pudding was terrific with coffee!"
Cons: "The uncontrolled screaming of a certain child on the flight. Unable to nap at all! Bad for an 11 hour flight."
Pros: "My flight was changed at airport"
Cons: "Barely made flight-- no help offered"
Pros: "Nothing much"
Cons: "Flight delayed - wish the give us updates periodically Warm, aircon not strong for a hot day Young crew is a guy who does not seem to be a customer service oriented person"
Pros: "The airplane cabin needed attention for some cosmetic details (broken tray tables, worn bathroom fixtures), and time gained on a fast flight was eaten up by a long delay in landing, but the crew was courteous, professional, and very kind, especially for a few passengers who developed problems during the flight (a disabled mother whose toddler became unruly; an older women who suffered travel sickness), and the food was surprisingly tasty."
Cons: "I never could figure out how to use the TV/entertainment monitor; there was a jam in the mechanism."
Pros: "Reasonably efficient and comfortable."
Cons: "Good friendly cabin crew"
Cons: "The flight was delayed over 2 hours after already being there for a 4 hour layover."
Pros: "Crew was very nice."
Cons: "Left hungry, hardly any breakfast. Small dinner portion."
Pros: "The crew on the plane was super nice. They tried their best to keep us entertained, and hydrated in a hot environment"
Cons: "The plane didn't leave OMA gate for over an hour. A repair needed to be made, and there was a huge long delay in getting a hold of maintenance to fix it. Then there were problems with the fix. Once it was finally fixed, the paperwork had a mess up. We didn't leave until at least 2:52 pm. Then, when we landed, the elevator for the luggage that was valeted stopped working for 4 minutes. I was nearly late to my connection to Paris. Instead of a 1 hr 55 min layover in DFW, I had 7 minutes from the time I finally got my suitcase to the time I got to the other terminal to board."
Cons: "Food was ok"
Cons: "Boarding was a bit chaotic."
Pros: "Nothing notable"
Cons: "Nothing is complementary"
Pros: "we landed"
Cons: "flight had a two hours delay flight attendants were rude and obnoxious will never fly on british airways ever again they shouldnt be allowed to drive people let alone fly them london is just fog and ugly faces british airways' customer service is the equivalent of wisdom teeth: they exist but no one seems to know why they should delete their airline altogether"
Pros: "Maybe to other people the service was regular - but this was the fanciest flight I'd ever been on. The crew was great - never actually knew that much technology was available on the plane. I'm not a very fancy person and this was a really fun way to fly."
Pros: "Very kind and helpful crew"
Cons: "Boarding process with a wheel chair passenger should be better organized"
Pros: "Right price."
Cons: "Crowded and not organized."
Pros: "The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority"
Cons: "Change boarding personnel"
Pros: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Cons: "Handeling of boarding passengers"
Pros: "Speech from the pilot. Only person to explain the situation during the 4hour delay"
Cons: "Everything. Poor customer service. Atrocious service. Would not recommend"
Pros: "EasyJet are generally efficient and feel like they have the passenger in mind."
Cons: "Not sitting cooped up in our seats waiting 45 minutes for a slot."
Cons: "Seats very uncomfortable for a 4 hour flight and boarding process was chaotic"
Cons: "Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation"
Pros: "Amazing timely departure and super fast luggage!"
Cons: "Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait."
Pros: "Straight forward flight"
Cons: "Economy flights are not known for the space"
Pros: "On time and nice staff"
Cons: "No vegan options on menu other than crisps......."
Pros: "Crew were polite and efficient. Pilots got us there effectively. We left on time and arrived early. All good."
Cons: "Instant coffee!"
Pros: "Cheerful crew"
Cons: "Terrible queues and no graciousness from easy jet. Hospitality should be offered or something - very very poor. Will not fly with easy jet again."
Pros: "Plane was comfortable and not too full."
Cons: "Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux."
Pros: "What a landing from the pilot. Straight from the aviation textbook."
Cons: "12 min delay."
Pros: "Nice enjoyable flight"
Cons: "Cheap fare"
Pros: "I absolutely loved it. The staff was very kind, the plane was comfy and we saw a lot of things. Wonderful."
Pros: "Overall Easyjet is an ok airline, I will continue to fly with them, however, small things like paying extra for speedy boarding and then not having a separate line is a real disappointment. Given the option I would pay a the extra to fly with a better airline, however, being from Northern Ireland we are limited to what we can have."
Cons: "Flight left late. Hand luggage bag had to be checked in. I had to go straight to work after I Ianded so didn’t appreciate the extra 20 minutes wait at the luggage carousel. I was told the overhead lockers were full, which they weren’t."
Pros: "Plane was fine"
Cons: "had to wait nearly an hour from departure lounge then on the plane before takeoff. Felt we were being herded like cattle and then left to stew in a holding room before allowed access to plane."
Cons: "Flight delayed by over 2 hours (19.05 flight)... Even the 20.30 flight left before us! Zero communication from ground staff, no food vouchers. Extremely poor!"
Pros: "Staff were good. EasyJet kept us informed. There is a high degree of efficiency and you are treated as a paying passenger rather than cattle."
Cons: "Delays seem inevitable with EasyJet on the Belfast route. I can't remember the last time we had one that wasn't delayed by more than half an hour. The scheduled time is longer than any flight has taken, but I think this is actually a realistic approach given the probability of a delay. There is an issue with 2-3 year olds and seat belts - they are not allowed to travel on a parent's lap, but they can wriggle out a lap belt easily and so are unsecured."
Cons: "Using buses rather than gates to to enter the airport. Is it some kind of saving money with out considering passengers comfort"
Pros: "The option to have an early boarding for not too high a premium was good for me. The flight crew was good, we were kept apprised of the schedule, weather, etc. Arrived early and comfortable enough."
Cons: "Even in the front "chosen" seat the spacing was tight."
Cons: "The gate being posted immediately as boarding began, with the flight a 10 minute walk away from the main waiting area. Tough to blame easyJet for the idiocy that is the LYS airport Terminal 1B though."
Pros: "late one hour."
Pros: "The way Boarding was arranged."
Cons: "Time management was poor"
Pros: "Spacious seats for an airplane! And the takeoff and landing were so smooth."
Cons: "Being from the US, we weren't familiar with the boarding process (no gate # until almost time)- but that was our challenge, not anyone else's. we really enjoyed flying Easyjet."
Cons: "For the second time in a row the boarding process at Lyon airport was a joke. They try and board 3 flights at a time with just 2 stsff checking passports. This causes a massive queue and delays to all flights."
Pros: "Its cheap on time"
Cons: "The ground crew didn't allow a carry on which was supposedly allowed"
Cons: "Before entering flight we were requested to keep bags in the carry on. This information could have been delivered when making first check in! Lack of courteous manners."
Pros: "Spacious leg room Smooth landing"
Cons: "Flight was delayed 1 hour Conflicting directions from ground flight attendants We had a small purse and a backpack as carry on. The flight attendant let my mom in with a backpack, paper bag, and a small flat purse. My sister and I, on the other hand, was carrying a backpack and a small purse each. The flight attendant told us to fit our purses in our backpacks. We ended up paying for a checked baggage. Even with one carry on, we were not able to put it in the overhead compartment and we just placed it under the seat. We did not mind paying but we wished that the rule is applied consistently."
Pros: "Smooth experience from boarding to landing, staff efficient and helpful."
Cons: "Left 30 minutes late."
Pros: "Short, quick flight that saved me a lot o time"
Cons: "Queuing on a stairwell in Belfast"
Pros: "I liked that it had no delays, very fast. Friendly staff clean, speacious, very please for the price."
Cons: "Actually I like everything!"
Cons: "Did not see in kayak that no baggage was included and also could not add luggage. Went to the airport with time enoight to do it there annd they charged me €100 for a bag and skis. They say no baggage was included and adding in the airport costs more. When said i did not see the baggage option in kayak they told me i first have to book in kayak, then go to easyjet. Com and modify the booking to add luggage. So easyjet ends up being all but easy. I enden paying 180€ instead €80 for this reson."
Pros: "With an obvious broken foot, I was first ignored and rudely spoken to by the gate crew. I wanted info on preloading and was dismissively told to wait for boarding. Finally, when boarding was about to start, a new agent appeared who cheerfully helped me and other disabled passengers. I was able to board early...that's the one good thing."
Cons: "My check in experience was horrific! Because of my broken foot I cannot walk long distances and had requested assistance. The agent check-in told me I had arrived too late for assistance and it would not be available to me. I almost started to cry because the gate is so far away. It was with the help and kindness of two strangers in line that I was able to get a chair and be wheeled to the gate. I had arrived one hour and 45 minutes prior to my flight but was told I was too late for assistance. After the check-in agent gave me the information she completely ignored me! I wish I had her name."
Pros: "Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate."
Cons: "We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast."
Pros: "Departed punctually in both directions. Just a 25 minute flight so there's not much more I can say."
Pros: "It was not late, which is with easyjet rare. Flight was very cheap Direct flight to small airport"
Cons: "They call for boarding 1h before take off, so that we all wait parked in their small gate for a good half an hour"
Pros: "Absolutely no information given by airline staff or airport staff."
Cons: "Four hours delays and very communication from the part of EasyJet."
Pros: "The crew were very helpful. Also I enjoyed my seating arrangements."
Pros: "Not much"
Cons: "You gave us no support and little guidance when we had to find our way from Gibraltar airport to the coaches waiting to take us to Malaga airport today for our rearranged flight to gatwick. No one was there to show us where the coaches were, the snack was chocolate and crisps, the meal handed to us in Malaga was a ham baguette! So for us who eat healthy, or gluten intolerant, or vegetarian there was no food available all day... So no support, little directions, no real food and no care... Unless I have to I will never choose to fly easyjet again"
Pros: "The flight crew was quite lovely and accommodating. Very friendly, they would make a point to speak to everyone. The actual flight was great."
Cons: "One of the worst check-ins I have witnessed. My name is Tania and I do travel on a weekly basis due to my job. This is the worst, rudest check in crew I have ever seen. The communication with your customers should always be pleasant and polite, not arrogant and, quite frankly, dismissive. As it happens with many flights, a lot of travelers are not familiar with the "one bag" easyjet policy. I did not have the issue as I am quite familiar and make a point to put my tiny hand bag inside my carry on. I did witness the uncourteous way the boarding crew explained or shall I say, unexplained the policy. As it was a rather full flight, most of us that boarded pat had to check in our bags as we board the flight. The boarding crew did not bother to let us know that it was a full flight and unfortunately we had to check in out bags, but rather ignored us, put the checkin tag on our bags while avoiding eye contact. I had to literally bend over to search for the boarding crew 's eyes to confirm I had to check in my luggages as she refused to even listen to my question. She rudely responded that yes, your bag in going down. Now, as I said, I am a frequent traveler, and I understand the stress of the flight running late, the ocerbookings, the cancellations and the less amiable travelers (I have seen my share or indecent people who have no decor what so ever). However, in this case your boarding crew did nothing to communicate properly to their customers, your customers! Being rude, unfriendly and unnacommodating is simply unacceptable when it comes to customer service. I normally don't write reviews, but the behavior was so outraging that I cannot be a quite passenger... not this time."
Cons: "very long delay with no real reason given"
Cons: "2h40 minute delay."
Cons: "Took over an hour for the luggage to be delivered to the belt."
Pros: "All was good."
Cons: "All was good."
Airlines flying from Lyon to Northern Ireland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Lyon to Northern Ireland
Masks required on board, masks provided on flights from Lyon to Northern Ireland
Social distancing seating
Middle seats unavailable to book on flights from Lyon to Northern Ireland
Testing for antibodies, testing for symptoms for flights from Lyon to Northern Ireland
Waiving of change fees. Search flexible flights from Lyon to Northern Ireland
Cheapest flights to Northern Ireland from Lyon found in 2021