|Avg. flight duration||7h 37m|
|Flights arrive in||New York|
|Flights depart from||Madrid Barajas|
|Airlines||SWISS, Norwegian, Air Canada|
Pros: The crew was excellent, the food was very good as well as the entertainment
Pros: The movie
Cons: More space! The crew could have been nicer
Cons: This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!
Pros: Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past).
Cons: The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years.
Pros: I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards.
Cons: We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?
Cons: Horrible check in!!!! Came theee hours before my flight and they were so slow that we had to wait an hour for passengers that still didn’t pass security because they only had two people doing check in,. Also I had to bags to check in and I had to pay 200$ Per bag because I didn’t check in online!
Pros: I really liked that the boarding process was seamless and easy to get the on the plane.
Cons: Not having to pay for water
Pros: New airplane, seemed clean and well put together.
Cons: I think the tickets should more explicitly advertise which seats include meals or drink service. Was shocked to discover that no water was offered to passengers unless they paid for it separately. Isn't hydration a health concern at high altitudes?
Pros: Cabin crew were competent
Cons: Over three hours late in taking off
Cons: More movies
Pros: The flight itself was fine and the crew was excellent. The boarding process was efficient.
Cons: My center seat, which was assigned, put me in an extremely uncomfortable position physically for the entire 14 hour flight. My two seatmates extended physically into my space, and minimal legroom meant by knees were pressed against the seat in front. I was not happy at the lack of seat choice.
Cons: improve the accompaniment of the drink
Pros: compliance in the boarding
Cons: in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat
Cons: The ticket I purposed did not allow for carry on / which was not clear on my confirmation when purchasing the ticket
Pros: The crew was good. The comfort level of the seats were awful. People throw their luggage in the overhead compartment to fit theirs and nobody else. I had to put my backpack in front of me and had absolutely no leg room. The seats were smaller than usual.
Cons: Serve some pretzels at least.
Madrid Barajas (MAD) Spain
We’re not the seller
At KAYAK we don’t set prices, so it’s not possible for us to guarantee what other companies are selling.
We aggregate tons of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we don't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car hires can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find on occasion that certain prices are no longer available.
More questions or if you have a bad price to report to us
Please send us an email and someone from our team will get back to you promptly.