Find Deals on Flights from Moscow to New York John F Kennedy Intl (MOW - JFK)

Check in queue at BHX very long. Delay departure from Moscow. 5 hour wait at Moscow. Excess baggage charged. Could not choose seats for Aeroflot legs of the journey. Lost luggage.

Aeroflot is good as always -- relatively spacious seats, good meal, friendly staff

direct flight

There was a lack of air and no possibility for individual airing your seat, during our flight we had to stand in the back because we were almost passing out of overheating 30 Celsius plus heat in our row. We asked for a cooler temperature and only the last 20 minutes it started cooling but then to ice cold. My audio was not working properly, at max it was still unclear. We have had better flight experiences.

Arrived ahead of time Crue

Sales on board

The overall experience was great - early check-in, free additional luggage, took off on time. I liked the food.

mobile check-in; 47h check-in advance

lost baggage; not working air conditioner; poor food

Punctual

No plug for phone charging.

The Zurich Business Class Lounge was overcrowded and dirty. Poort food options and shockingly rude staff!

The cabin service was great ! Great meals in economy, nice package of socks, earplugs etc, friendly staff !

To my surprise the airport procedure was bad in SFO as well. Not that bad as in Istanbul, but still they've managed to create a 20 mins delay and create a discrepancy between what was announced and what was on the screens during boarding.

I missed my flight and no-one was competent enough to help me. The reason I missed my flight was too short connection time but also ignorant staff who did hear my requests to use fast track. I will never fly Turkish Airlines again.

The planes were more recent models than I expected, and the entertainment system was quite full of interesting movies - not just the usual array of hollywood films that did not quite make it at the box office

Check in is a little dicey. I knew in advance that they are very strict about weight and size limitations, so went well under. Saw a lot of people opening up their luggage and desperately trying to re arrange to meet requirements. Also had trouble trying to get a proper receipt.

Not a lot... the landing was a relief

uncomfortable seating, bad food, unresponsive entertainment system

Food is bland and meal options not changed for at least 3 months. For a frequent traveller that is bad. Also same for entertainment. The entertainment should be update at least monthly. I have exhausted all the media choices.

Not a great deal

Everything

It was great, that the boarding was completed early, so we were able to take off earlier and therefore arrive earlier

Food is an embarrassment for the airline.

Everything was OK.

Appreciated the movie selection, especially the Eisenstein and Tarkovsky.

I don't expect much from airplane food, but this was particularly bad. They also served drinks a half hour before the meal (typical) but not during the meal! Also generally dislike the entertainment systems that use the dual pin earphone jacks, since I want to use my own earphones. Brought an adaptor, but it broke mid flight, leaving me with only their cheap headphones as an option. Also dislike boarding by bus from the gate. Would expect the flagship airline to get a proper gate at their hub for a large flight on a major route.

Individual light did not work properly: impossible to read a book

Nothing

We spent 55 minutes on the ground taxiing the length and breadth of Istanbul airport waiting for a disembarkation slot. The bus back the terminal took 20 minutes. The immigration queue to 90.

The food is first class

Somehow the seats (business) are not quite horizontal and they remain very lumpy.

Better food than long haul business on most airlines Nice big seats, not just an extra empty seat, loads of legroom

Flight cancelled, clearly to consolidate two less than 50% full flights Changing at Istanbul is clearly a big risk, I was bumped off my connecting flight on the way out and spent 25 hours there

The landing was very bad

Service is great, food is tasty and seating comfortable. Turkish also seem to have a more comfortable cabin temperature than many rivals who adopt the we have powerful aircon and are going to show you approach. If they keep this up they will win business from more expensive rivals

Some of the breakfast a bit bland

Good filling food choices in economy & films from the world over

Boarding using the bus, despite it being a long haul international flight & there being little place to stow our carry-on because it was used for headphones & blankets