Crew was nice, aircraft dated, entertainment same. Internet is expensive and terribly slow. Food pretty bad
We departed early and arrived early The plane was clean and the crew was incredibly efficient another positive experience with American airlines for me.
The delayed flight was awful and moving the departure gate twice was annoying
The pilots are always hauling in the sky. No issues with boarding only problem was layover was shortened too much by weather but luckily the next flight was still boarding and did not missit
Flight was delayed multiple times and I chose to switch to another flight that had a layover. I finally arrived 7 hours later than I was supposed to.
Priority baggage, golf bag lost causing me to miss function the next day. Baggage in general in Charlotte has been a mess lately.
2 hour flight with no drink service from the bahamas?!! There was very little turbulence and the turbulence didnt seem to affect first class drink service. I understand that they may not be able to pour all kinds of drinks, but thye can hand out bottles of water at lease
Food choice is limited, entertainment better than average, seat leg room terrible
Midway thru the 2 hour flight the entertainment system just stopped. I could get the map, but the movie and tv stopped playing. It seemed to be an old plane so perhaps it only a rare occurrence.
it was a nightmare of a trip. multiple delays, dirty bathrooms, long wait in tarmac, ran out of fuel diverting flight. on and all over 4 hour delay!
Didn’t make it on the flight. Delayed then had to be rebooked, which in turn had me waiting at the airport for another 8 hours before next flight
Paid seats changed yet again. Put in seats I would never choose. Paid seats that are changed should be refunded. AC constantly does this! .
It was horrible experience, as my flight was delayed over 5 hours. There was no compensation provided. They wasted my whole day.
The only issues I have are the seats are very small and so is the overhead storage. You should mention that while booking flights. I had plenty of knee room but I am wider than my seat, and I am not fat at all. The Mitsubishi 900 models need to be upgraded to western size people. I do not know how a 300 pound woman fit into those seats. I had to continuously lean away from the aisle to keep people and flight crew from bumping into my shoulder. 3 hour flight so no entertainment or food, just snacks and a drink, which was no big deal. The buttery/garlic pretzels were pretty tasty.
Not happy with Air Canada . Flight was cancelled got the run around trying to get another flight that was direct none to be found ended up going to Denver then onto Austin adding 7 hours to our trip. Was travelling with some one who had walking issues that’s why we were happy to have a direct flight then it didn’t happen adding more stress on her
It was a full flight and it went smoothly. I sleep most of the flight and I did not buy any food. Landing was perfect and the luggage came out in a reasonable time.
Crew was amazing. The seats give me a sore neck for days upon arrival to my destination. Perhaps Business Class seats are designed differently. I’m 5’4”, the neck portion of the seat may hit me strangely for my height range.
There should be a charging port in the airlines for our mobile phones.
I wish they would clamp down on the people bringing large luggage onboard
Only drink served. Miss the little snacks offered with drink free. A shame snack bag is not offered free any longer 😔