Pros: "seats were spacious. Crew was courteous"
Cons: "Last flight of the night always running late"
Cons: "It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket."
Pros: "I landed alive"
Cons: "No information about the gate until you have tk run across the airport to board"
Cons: "Nothing, the price is great and I would take a cheaper price for the flight over free drinks and food anyday"
Pros: "Easy boarding prep was and bag check! Flight attends and crew were very pleasant!"
Cons: "I have travelled many easyJet flights but today’s ground crew in Nice were rude, hostile and not nice to passengers"
Cons: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."
Pros: "Good enough for price. Quite long boarding process."
Pros: "Crew was nice"
Cons: "Less line to check in"
Pros: "Good price, friendly stuff, no hiccups at all"
Cons: "If they can give us a glass of water"
Cons: "takeoff and landing weren’t very comfortable"
Pros: "Crew were great and can't compliment enough."
Cons: "The flight was delayed by an hour"
Pros: "The ground staff who helped my mother were just amazing. So kind and considerate"
Cons: "The landing was a little rough"
Cons: "3 hours late and very little information. No refreshments provided."
Pros: "Quick boarding and disembarkation"
Cons: "Poor seat pitch. But only a half hour flight so wasn’t really a bother."
Cons: "More than one hour delay"
Pros: "Food and crew were excellent"
Cons: "8 hours in the air."
Pros: "Prompt boarding"
Cons: "Was delayed by one hour due to fog (not airlines fault, but a nuisance nonetheless)"
Pros: "On time. Price."
Cons: "No vegan food just crisps or alcohol"
Pros: "Fast easy hoarding. Friendly staff"
Pros: "The crew was very pleasant, especially the member who spilled ice all over me (received free bottle of water)."
Cons: "They need to add more seating in the waiting area, we are seniors and had no seats."
Pros: "Not much. I think anything we liked was about the airport staff, not the easy jet staff. The customer service lady was efficient, but not helpful and kind of rude and all she kept saying was “well everyone else made it”. The plane was also not full (I believe she said 60 people, maybe 58 not including us)."
Cons: "The plane was departing at 8:25 and boarding at 7:55 according to the ticket. At 7:57 there was no gate announced for the flight yet, so we went to the bathroom, came out and saw our gate and headed there. We got the gate wrong, but were only about 5 mins out of the way, so me and my 70 year old grandmother ran through the terminals and we got to the correct gate at 8:16 (less than 20 minutes from the time the gate was announced) and they would not let us on. Easy Jet’s policy (which we have a picture of) is that the gate closes 30 minutes before departure, but we did not even have a gate until less than 20 minutes from the departure. We did not hear them announce our names or last call (until the minute before we got there, and it did not seem like if they would have let us on if we were one minute earlier either). After this whole ordeal and being at the airport on time and through security in time, we went to talk to the check-in person to see what we should do. We stood in line and did not get called up (3 people did not have customers but were not calling me up), so I asked and one girl reluctantly said I could see her. As I was telling her what happened, she got a phone call, answered it in the middle of my explanation, and then chatted for a few minutes with another coworker about who was working and who was going on lunch when. After she hung up, she looked annoyed at me, and I told her again what happened, and she said she could help and to go to customer service. At customer service, we asked to see if we could get on the next flight which wasn’t leaving for over 7.5 hours, which they said we could but would have to purchase our tickets and luggage all over again. The person working was mostly professional, fairly efficient, but pretty callous overall. On top of all this, when they pulled our luggage off the flight (somehow they can board a flight of 60 ish people and still have time to remove our luggage), they pulled one of the wrong suitcases off so we had to go collect our luggage at or destination, and someone else went luggage-less. Ultimately, my grandmother’s first European trip and this was the worst experience we’ve had so far, but after $200, 6 hours, and tears from both of us, we made it to our destination and will never fly Easy Jet again."
Pros: "Very efficient. Staff helpful."
Cons: "Extra cost for hold luggage"
Pros: "Efficient, fast, decent legroom as we were on the exit row."
Cons: "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."
Pros: "Plane was fine"
Cons: "had to wait nearly an hour from departure lounge then on the plane before takeoff. Felt we were being herded like cattle and then left to stew in a holding room before allowed access to plane."
Pros: "Freundliche Crew, verständliches Englisch. Pünktlich!"
Cons: "Wieso behzahlt man für Speedboarding? Um als erster in den kalten Bus einzusteigen und dann auf den letzten Passagier zu warten. Die Sitze sind äußerst unkomfortabel, lassen sich nicht verstellen und sind bretthart. Für jemanden mit etwas längeren Beinen eine Tortour. Sämtliche Snacks und Getränke nur gegen Bezahlung"
Cons: "Boarding process was chaotic. One staff trying to do the boarding as well as arrival!"
Pros: "Friendly crew"
Cons: "Delayed. No in flight service."
Pros: "Crew and plane were good"
Cons: "Why do they call us to the gate and then stop us from walking to the plane for ages."
Pros: "Very helpful friendly staff would definitely be using them again"
Cons: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"
Pros: "So fast, so on time"
Cons: "The other travelers that did not read that they could only take 1 bag on board amd insisted on taking purses too, and they had to be told repeatedly ..."
Pros: "Staff were especially helpful at the check-in desk, ushering us straight through as we had three small children."
Cons: "Had to stand even whilst the plane pushed back waiting for staff to deal with fitting a child seat for the row in front that ultimately they were unable to achieve. At no point, even after they had failed to fit the seat, did they say it was ok for me or two of my children to sit back down. All attention was on the passengers they were dealing with directly."
Cons: "The take off was delayed too much."
Pros: "speed of flight and friendliness of the cabin crew"
Pros: "Was inexpensive. Very friendly staff. Easy trip"
Pros: "Flight crew was kind and helpful"
Pros: "Nice crew"
Cons: "Late for return and arrival flight"
Pros: "easy boarding"
Cons: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
Cons: "Being charged £90 when Inhad to change a typo on my boarding card. When I looked at my bc I saw that there was a typo. In the middle name section I had mis typed my name sstor..I finally worked out how to amends it..I corrected it & the next screen charges me £90.."
Pros: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Cons: "Didn't like cabin crew on the homeward journey ."
Pros: "Short, quick flight that saved me a lot o time"
Cons: "Queuing on a stairwell in Belfast"
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"
Cons: "Rude staff, no responsibility taken by the airline for delayed flights. Although already checked in and the board stated it was boarding we were told we missed the flight after waiting around in the lobby for hours. Apparently easyjet and the airport boards don't communicate with one another? Took 40 minutes to escort us back to the front of the airport then had to pay an extra 160 quid to change to the next flight. Coming back the flight almost landed on an unclear strip so we had to pull back up when we were very close to the ground which scared a lot of people. Felt like we were treated like cattle rather than people. Although our trip was wonderful everything easyjet related was awful. Parking price due to delays cost me a further 100 quid at Luton airport. Flight time is 45 minutes. We arrived 2 hours after the time we were supposed to arrive. Another couples bag was lost, 5-6 were told they missed their flight when they had not missed their flight and they also had to pay extra, extremely unhelpful."