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Pros: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Cons: Communication

Pros: Very polite and fast service, international Languages

Cons: Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all.

Pros: Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved.

Cons: The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great.

Pros: The crew was great and entering and exiting the plane was quick.

Cons: The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Cons: The flight was late for three hours and as a result, we missed our connection to Hawaiian Airline and have to spend the night in Korea. They never explain why the flight was late and no apology was given

Cons: There were a lot of confusion w/ the flight delay. We we’re told we have to spend the night in Seoul waiting for a flight out the following day. No agent greets us at the gate to arrange for hotel stay. We we’re directed all over the place and no one knows anything about such arrangement. Finally we’re put on a plane to our destination. I was not informed of the change and only realized that when was brought to the gate and put on a plane. It should have better organized and needs agent at gate to answer question.

Pros: Asiana does it all right! Easy check in, great cabin crew and aircraft to tasty food (especially their Korean choices) and service level

Cons: Nothing.

Pros: Flight arrival is earlier

Cons: The food is not taste good

Pros: Was able to get to get to Narita Airport.

Cons: Okay and not any issues.

Pros: Just excellent. Excellent crew, excellent food, excellent aircraft, and excellent leg room. No recommendations.

Pros: None

Cons: Crew was not very helpful

Pros: The cabin crew was excellent -- friendly, always helpful, energetic.

Cons: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.

Pros: The service and food was great. Plains are new.

Cons: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Pros: I like the spirit of Christmas in some of the staff.

Cons: Board people by section instead of a madsive line.

Pros: I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!