Fine, the process or boarding was a bit slow but the flight itself was quick and smooth. Not over booked and pleasant overall
More check-in counters or faster processing. I arrived early but got to the gate just in time to board the flight, I didn't even have time to use the bathroom. The plane was really dirty, encrusted dirt is everywhere and the plane smelled bad when I entered.
I couldnot board the flight since my previous flight from Lisbon to Madrid arrived too late.
The flight was on the time and everything was very smoothi
Asientos y tener espacio para maleta de mano y no tener que facturar
Very good overall.... apart from the cost of extra check ed in luggage where they charge £17 per kg, and no option to just buy an extra bag allowance (at least on the route I took)
The security at the airport was excellent. The one criticism is the boarding process just before entering the plane. There were only 2 boarding lines and there were no barriers thus leading to a mass rush to enter the plane. I suggest that they board by rows, eight or ten rows at a time to prevent the mass rush to enter the plane. Otherwise, I would highly recommend Turkish Airlines
The best food I’ve ever been served on an airplane. The security at the gate was frustrating as was the heavy editing of the films and television shows offered.
Food wasn’t nice and doesn’t have halal option
Bad experience; they are not good anymore. They charge too much for luggage seat are so uncomfortable, Flight delays which may miss your next flight, they don’t care if you miss the flight or not. Zero customer services for front desk representatives Istanbul's airport I’m not using this airline any more.
Working stuffs in flight are very welcoming,but boarding stuffs are the Ghana airport don't know their job.
The in flight entertainment was very good but unfortunately I feel they could have been more attentive to the customer. This is saw on all my Turkish airlines flights , besides dinner service you never really saw the attendants.
I recently flew with Turkish Airlines, and I can confidently say it was one of the best travel experiences I’ve ever had. From the moment I boarded, the crew was incredibly attentive, warm, and professional. They went above and beyond to ensure everyone was comfortable and well taken care of throughout the flight. The highlight, however, was the food! I’ve flown with many airlines, but Turkish Airlines sets the bar incredibly high when it comes to in-flight dining. Every meal was fresh, flavorful, and beautifully presented. The variety of dishes, even on a long-haul flight, was impressive. It felt like dining at a high-end restaurant at 35,000 feet! The seats were comfortable, the entertainment options were great, and the overall atmosphere made the journey enjoyable. Turkish Airlines truly excels in combining luxury and hospitality. I wouldn’t hesitate to fly with them again—highly recommend!
In sharp contrast to the modern glitzy airport, boarding facilities were primitive. Passengers had to board buses and walk up steep stairs in bitter cold with carry-on baggages. I found no reason why aerobridge was not provided.
Vegan food tasted good. Restroom could be kept cleaner. Seat tray table was a bit tilted so food tray kept sliding down a bit. Flight crew can be a little more friendly, caring and approachable. Their faces lacked smiles and tone was stern.
Very fast boarding. Crew members were super nice. I loved it!
My luggage got lost and until today there is no solution to the problem. It's still missing
I am writing to demand an immediate refund and compensation for the absolutely unacceptable experience I endured with VUELING this week. On Monday, my flight was canceled, and despite this, I have yet to receive any refund. I was then taken to a hotel in a terrible location, where no food or even water was provided. The next day, I was rebooked on another flight, for which I had to personally cover an additional €50 in transportation costs—only to have that flight canceled as well. After waiting 10 hours, only 10 of us were offered alternative accommodations, while the rest were left stranded. We were forced to remain in this situation until Thursday without a single explanation or proper assistance. During this entire ordeal, we were only provided with breakfast and dinner, while being charged extra for drinks. This level of treatment is completely unacceptable. I expect an immediate refund for the cancelled flights and full compensation for the inconvenience, additional expenses, and the significant distress caused.
Only food for sale. Did not even offer water. No entertainment
Checking was efficient and quick. Adequate luggage space. Food for purchase only at high prices
Nothing. There was no flight. They cancelled the flight with no replacement about 9 hours before takeoff.
The flight was canceled at the last minute. Alternative flight was booked after 6 hours wait in Malaga airport.
Boarding with some sense and communication. It was a total free-for-all everyone coming all at once, no organisation of row numbers or priority.
Horrible, flight cancelled and had to come back the next day
Terrible. For clarity - this was the Level flight to Boston. Not Vueling. Would urge customers to avoid this airline. Gate agent was singularly unhelpful. He was argumentative, rude and went out of his way to ensure that every penny was collected for the baggage (which we realized given how early we were for flight we could have saved hundreds of dollars if we checked in on app). No onboard entertainment or WiFi. Half of the front section was empty because the seats did not work! Plane was falling apart.
Not happy with price of luggage or that we had no choice but to pay whether cabin or hold. I didn't book seats but this is unnecessary extra money along with suitcase
We accidentally purchased twice the bags we needed. Our fault, but the ticket was not clear to us, and it asked us to purchase bags at checkin. When we notified them to get credit back at the airport, they said to contact customer service. We flew the flight and then contracted customer service. They said no credits after the flight has flown. Not customer service oriented at all. They know we didn’t check that many bags and kept our money for a service they did not provide. Be aware and very careful of what you are purchasing from them because they will not make it right if there is an error.
sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!
This was our first time using them. I gave okay ratings for food and entertainment because it was minimal or not provided so I couldn't judge, but much better than most budget carriers we have ever used.
We were charged a ridiculous amount for a name spelling error on ticket which I would’ve corrected if I received pre-check info more than 1/2hr before flight. Then we were told at ticket counter that our bags were fine for boarding but then we’re charged another ridiculous amount to take in our luggage despite being told differently. Flight itself was great. Charges were unfair.
Apart from an email about re configuring passenger seating less than 24hrs before flying it was all good.
There were a lot (4 I think) of EasyJet flights leaving Agadir, we arrived two and a half ours before our flight. Very slow to get through the booking in, passport control and security!! We had booked in on line but had to Queue with others who had not to drop our bags off!,
We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?
I was hesitant to book with a low cost airline due to previous experience but Easy Jet surpassed my expectations. I would definitely book a flight with them again! Seemless booking, upfront about baggage fees, professional, and helpful staff.
Kayak sent several notifications that the flight was late. This contradicted the information on the airport boards. This was extremely confusing and we very nearly missed the flight purely because we double checked with the info desk when the flight stays said’closed’. Kayak notifications are therefore unreliable and pointlesa
There isn’t any entertainment. The food and drink was available for a price. I didn’t buy any.
It would be nice to have power to charge phone.
The table at my seat was dirty, the crew was nice, the boarding was swift. An average Ryanair experience but this time the plane was not properly cleaned between flights.
Flight was fine, crew were good, cabin director spoke far too much; disembarking at Dublin Airport and entry into the terminal building was just dreadful, like entering the back door of a neglected factory building. What an awful impression it must give to first time visitors to Ireland.
Flight was over an hour late. Boarding was really messy with long queues at the plane.
Straight forward checking as long as you have completed every single detail online, prior to checking day. Efficient boarding, seating is ok for a two hour flight. Fulfilledour travel requirements from Manchester to Marseille.
Crazy long boarding times, messy, inexperienced, overworked, and visibly tired crew, very uncomfortable seats and no compensation for delays.
Good but both flights were delayed by nearly one hour making boarding tedious. We had to wait with no information
Unnecessarily delayed and remarkably inefficient boarding contributed to a significantly delayed departure. Seats/legroom astonishingly uncomfortable even by Ryanair standards (minimal legroom plus reinforced plastic seat backs ensure you get punched hard in the knees every time the person in front moves, and as a 6-foot passenger I had nowhere else to put my legs. Upon late arrival at the gate in Luton we were kept waiting another 20 minutes before being allowed off the plane. Both Easyjet and Wizzair are currently a better bet.
The flight arrived within 15 minutes of schedule. We hate the cattle-like boarding process seen often in Europe. After your boarding pass is checked by the airline staff, you wait standing up in an area with no seating for several minutes.