Long wait for the stairs, the bus to disembark from the plane, and the shuttle to the terminal.
Was a really good flight and so fast always try to get the first 5 road if you can
Almost as usual, half an hour take off dilay, on the other hand - the checked in baggage arrived as magic super quickly. By the way - why do you ask to rate the food and entertainment on flights without them? at least offer the option of "Not Relevant" or similar...
Not constantly changing the price DURING a booking. Felt like bait and switch.
All very smooth airside. Check-in counters were understaffed. The wait is too long. Only two, then three counters were open. Waiting time of 35 minutes is too long. Pls review your rota.
Very fast boarding. Crew members were super nice. I loved it!
The flight was canceled at the last minute. Alternative flight was booked after 6 hours wait in Malaga airport.
The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.
Bought check in baggage but couldn’t do it at the kiosk, had to line up just to get baggage tag which was a very long queue with only 1 customer service agent handling all vueling flights. Had to wait about 45mins just to get a bag tag and drop baggage.
Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.
The staff were lovely but the plane was very cold .
The flight departured two hours and a half later than the original time flight. We loose our bus and it cost us 108 £. We are not repeating
Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.
Nothing unexpected considering it is a Ryanair flight. It does the job. Nothing above, at all.
They were extremely unprofessional and unhelpful at check in. They did not understand laws related to Spanish residents flying with family It was very discriminatory the way we were treated.
Good but both flights were delayed by nearly one hour making boarding tedious. We had to wait with no information
Flight details on public information screen were misleading and wrong.
On time and reasonably comfortable. These airlines need to find a way of sitting their passengers in queues whilst waiting to board
The flight departed and arrived on time. A member of the staff at the gate was awful. She asked me to get the duty free purchases out of the hand luggage to see if it would fit inside their box, which it did. It was the embarrassment in front of the other passengers and the hassle of getting my stuff out of the bag and back in again that was totally unnecessary. They try to squeeze every single euro they can get out of their passengers. The seats were uncomfortable with little space in between them. The flight was quite noisy with lots of announcements trying to sell food, drinks, gifts and souvenirs etc.
Everything went according to plan. Check in, boarding etc all were very efficient.
