Find Cheap Flights from Sofia to Zagreb

Slow and delayed boarding, including standing outside 15m in -3 temperatures, Late take-off approx 45 mins Very slow bag delivery approx 45 min - no explanation

The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶

They were extremely unprofessional and unhelpful at check in. They did not understand laws related to Spanish residents flying with family It was very discriminatory the way we were treated.

They boarded us but somehow did not manage to record us boarding, so rather than check if we were onboard they removed our bags from the aircraft. I got a call from Ryanair staff in Dublin when I landed in Madiera asking me where I was!!! When I said I was in Madiera I was told what had happened. Our bags were to be sent to Madiera the next day via Manchester, they didn’t arrive. They are now due to arrive two days before we leave. I don’t see myself using Ryanair again unless I am forced to and even then I may just refuse.

The table at my seat was dirty, the crew was nice, the boarding was swift. An average Ryanair experience but this time the plane was not properly cleaned between flights.

After passing through boarding gates we had to wait for 45 minutes in a small space with no place to sit.

It was appalling, full of young people who were drunk and disobeying instructions to sit down. Crew did nothing to enforce. There was a Ryanair pilot sitting in the aisle opposite me who talked through out the safety briefing so loudly I couldn’t hear. Whole thing felt unsafe

Delayed for 2 hours lack of communication no refreshments as promised and the drinks on board were not as ordered and refused to refund

Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.

This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.