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Cons: "could not be delayed"

Cons: "I missed my flight because my previous flight was delayed 2.5 hrs"

Cons: "One hour delay"

Pros: "To be going home!"
Cons: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pros: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Cons: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pros: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Cons: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pros: "I canceled the flight 6 weeks ago, no refund issued."
Cons: "I canceled the flight 6 weeks ago, no refund issued."

Pros: "Boarding was quick and we arrived on time."
Cons: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pros: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Cons: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pros: "What to like? The rudness? The delays? Or the fights on board!!!"
Cons: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pros: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Cons: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Cons: "flight delayed by more than 1 hour"

Cons: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pros: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Cons: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pros: "Flight Attendants very good"
Cons: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Pros: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Cons: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Cons: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Pros: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Cons: "Serive to pay extra luggage very very slow"

Cons: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pros: "company gave out free drinks and snacks"

Cons: "They change the fly departing time with 12 hours before I was flying"

Pros: "Flight on time . Attentive crew . Good price ."
Cons: "Lack of leg room ."

Pros: "Arrived early to destination"
Cons: "Lack of entertainment also limited drinks"

Pros: "The flight was punctual"
Cons: "I got charged twice for luggage and couldn't get a refund"

Cons: "I had to make my own way home from Manchester.. plane diverted due weather."

Pros: "The food they offer to purchase. Easy check in at the airport."
Cons: "Better seat pitch. I'm not a tall man, but the space is very small."

Pros: "Leg room and reclining"
Cons: "Nothing"

Pros: "On time , crew good... no complaints"

Pros: "free breakfast great staff"

Pros: "Free drinks, cheap flight and fairly comfortable!"
Cons: "No allocated seat."

Pros: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Cons: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pros: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Cons: "-"

Pros: "nothing"
Cons: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pros: "Everything"
Cons: "Nothing"

Pros: "I recomand to Everyone to use the airlines!!Very good quality"
Cons: "Nothing , was everything perfect!The stewardesses very nice"

Pros: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pros: "Can't say that I liked anything at all."
Cons: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pros: "comfy seats and a breakfast thrown in !"
Cons: "not much"

Pros: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Cons: "Seats rather narrow"

Cons: "No online check-in. 1 hour waiting for nothing."

Pros: "First time flying with them. Strongly recommended!"

Pros: "Staff on board was friendly"
Cons: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pros: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Cons: "Not applicable"

Pros: "The crew is very good"

Pros: "Seemed like a technical problem. The pilot wouldn't give up any information."
Cons: "Small seats with little legroom"

Pros: "All was very efficient, food and drink a nice surprise"

Cons: "It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight."

Pros: "On time, clean on the plane."
Cons: "Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check."

Cons: "Last flight of the night always running late"

Pros: "I landed alive"
Cons: "No information about the gate until you have tk run across the airport to board"

Cons: "Nothing, the price is great and I would take a cheaper price for the flight over free drinks and food anyday"

Pros: "On time ,staff great"
Cons: "Maybe free beer ??? But know ,all sound"

Pros: "Nothing"
Cons: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."

Pros: "Friendly crew and good service"
Cons: "Not delayed"

Pros: "Crew was nice"
Cons: "Less line to check in"

Pros: "Good price, friendly stuff, no hiccups at all"
Cons: "If they can give us a glass of water"

Pros: "The ground staff who helped my mother were just amazing. So kind and considerate"
Cons: "The landing was a little rough"

Cons: "3 hours late and very little information. No refreshments provided."

Pros: "Friendly crew."

Pros: "Quick boarding and disembarkation"
Cons: "Poor seat pitch. But only a half hour flight so wasn’t really a bother."

Cons: "Late. Boaring hectic."

Cons: "No delays!"

Cons: "More than one hour delay"

Pros: "All went fine. Staff friendly and helpful."
Cons: "Seating is cramped, and I’m under 5 ft 2 inches."

Pros: "Food and crew were excellent"
Cons: "8 hours in the air."

Pros: "Prompt boarding"
Cons: "Was delayed by one hour due to fog (not airlines fault, but a nuisance nonetheless)"

Pros: "On time. Price."
Cons: "No vegan food just crisps or alcohol"

Pros: "Fast easy hoarding. Friendly staff"
Cons: "Na"

Pros: "What a landing from the pilot. Straight from the aviation textbook."
Cons: "12 min delay."

Pros: "Not much. I think anything we liked was about the airport staff, not the easy jet staff. The customer service lady was efficient, but not helpful and kind of rude and all she kept saying was “well everyone else made it”. The plane was also not full (I believe she said 60 people, maybe 58 not including us)."
Cons: "The plane was departing at 8:25 and boarding at 7:55 according to the ticket. At 7:57 there was no gate announced for the flight yet, so we went to the bathroom, came out and saw our gate and headed there. We got the gate wrong, but were only about 5 mins out of the way, so me and my 70 year old grandmother ran through the terminals and we got to the correct gate at 8:16 (less than 20 minutes from the time the gate was announced) and they would not let us on. Easy Jet’s policy (which we have a picture of) is that the gate closes 30 minutes before departure, but we did not even have a gate until less than 20 minutes from the departure. We did not hear them announce our names or last call (until the minute before we got there, and it did not seem like if they would have let us on if we were one minute earlier either). After this whole ordeal and being at the airport on time and through security in time, we went to talk to the check-in person to see what we should do. We stood in line and did not get called up (3 people did not have customers but were not calling me up), so I asked and one girl reluctantly said I could see her. As I was telling her what happened, she got a phone call, answered it in the middle of my explanation, and then chatted for a few minutes with another coworker about who was working and who was going on lunch when. After she hung up, she looked annoyed at me, and I told her again what happened, and she said she could help and to go to customer service. At customer service, we asked to see if we could get on the next flight which wasn’t leaving for over 7.5 hours, which they said we could but would have to purchase our tickets and luggage all over again. The person working was mostly professional, fairly efficient, but pretty callous overall. On top of all this, when they pulled our luggage off the flight (somehow they can board a flight of 60 ish people and still have time to remove our luggage), they pulled one of the wrong suitcases off so we had to go collect our luggage at or destination, and someone else went luggage-less. Ultimately, my grandmother’s first European trip and this was the worst experience we’ve had so far, but after $200, 6 hours, and tears from both of us, we made it to our destination and will never fly Easy Jet again."

Pros: "Very efficient. Staff helpful."

Cons: "Extra cost for hold luggage"

Pros: "Efficient, fast, decent legroom as we were on the exit row."
Cons: "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."

Cons: "Delayed for 90 minutes"

Pros: "Staff were lovely. Nice comfortable as can be flight."
Cons: "Children on the flight were irritating. Nothing to do with the staff or easyJet. But that was my only gripe but that can’t be helped."

Pros: "Friendly crew"
Cons: "Delayed. No in flight service."

Pros: "Crew and plane were good"
Cons: "Why do they call us to the gate and then stop us from walking to the plane for ages."

Pros: "Very helpful friendly staff would definitely be using them again"
Cons: "I liked the ease of use on the website,once I arrived there friendly staff from start to finish which helped the flight go by so much better"

Pros: "Staff were especially helpful at the check-in desk, ushering us straight through as we had three small children."
Cons: "Had to stand even whilst the plane pushed back waiting for staff to deal with fitting a child seat for the row in front that ultimately they were unable to achieve. At no point, even after they had failed to fit the seat, did they say it was ok for me or two of my children to sit back down. All attention was on the passengers they were dealing with directly."

Pros: "speed of flight and friendliness of the cabin crew"
Cons: "N/A"

Pros: "Was inexpensive. Very friendly staff. Easy trip"

Pros: "Short flight but was fine"
Cons: "Nothing"

Cons: "It was cancelled and we were left to book alternative flights and hotels."

Pros: "Flight crew was kind and helpful"

Pros: "Not a whole lot to be honest. Was an okay flight, attendants were good though"
Cons: "The useless bus at ZRH to take us to the terminal because easyJet couldn't be bothered to pay to go direct to the terminal. #speedyboarding"

Pros: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."

Cons: "Didn't like cabin crew on the homeward journey ."

Pros: "Nothing"
Cons: "Flight due at 1550. At 1500 boards said now boarding. The plane hadn't even landed! Kept waiting over an hour in airless crowded room with no seats. Silly notices about wonderful easyJet service on screen added to insult. Eventually took off 1625. Crew said sorry for 10 minute delay - actually 35 minutes."

Pros: "Short, quick flight that saved me a lot o time"
Cons: "Queuing on a stairwell in Belfast"

Pros: "Price"
Cons: "Fairly cramped seats, constantly trying to sell me stuff at ridiculous prices"

Pros: "Short flight"
Cons: "Told that you could not bring your purse and carry on"

Pros: "Air being recycled"

Cons: "Not allowed a small handbag had to put in hand luggage case"

Pros: "I had an accident (fractured my shoulder). Staff very helpful both with me and my husband."
Cons: "Nothing"

Pros: "Panctuality on departure only"
Cons: "Good"

Pros: "That check in goes fast."
Cons: "I payed for extra room for my legs but I got a normal seat."

Pros: "No it wasn't comfortable, a regular seat."
Cons: "- The crew was in a playful attitude, seems like they were not working at all, took their jobs as a joke - no kind of entertainment at all"

Pros: "The check in was super easy, they attendent was lovely and the flight itself was alright. However, there was a toddler screaming for 30 mins and not member of the crew adressed the issue and talked to the mother ot tried to calm down the kid."
Cons: "They called us to queue up way before they started boarding. We stood there in a long line for almost 40 mins. They could've called right before they actually wanted us to start going in the plane."

Pros: "I just loved the moment when I left that Airplane"
Cons: "Stop charging extra stuff, I payed more money extra apart for my fly, the charged me for the boarding pass €110 and also €50 for the luggage of 10Kg! Such stole company I never in my love will take a flight with this people"

Pros: "Fast process when we landed and staff were really good - patient and friendly (on the flight)"
Cons: "Priority queue was the longest! Had to help mother with baby and pram down stairs to bus for flight. Feel they should have been given help and real priority"

Pros: "Cost"
Cons: "More comfortable seats. Easier transfer from BVA to CDG"

Pros: "Flight was on time"
Cons: "Boarding should have been smoother."

Pros: "N/A did not fly."
Cons: "I had a medical emergency, and these are non refundable so I contacted the airline to let them know I would not be on the flight so I would not be held further accountable for our absence."

Pros: "Used tissue stuck in the seat from previous flight ."
Cons: "Cleanliness"

Cons: "They lost my stroller"

Pros: "Everything was just fine, nothing special"

Pros: "Nothing"
Cons: "Weight limit and fees for cabin luggage is excessive. I had to pay twice for priority bording so I could bring my carry on and then they tell me it does not fit the required size. Never again I’m flying RyanAir and ever coming to France."

Pros: "Quick boarding no air bridge"
Cons: "Nothing"

Cons: "Late, dirty and not properly stocked..."

Cons: "Food was not offered and there was no entertainment but over all the flight was fine."

Cons: "While going through security, Ryan Air misplaced my husband's shoes, which caused us to miss our flight. We then had to paid €100 each to get on a flight to Manchester 2.5 hours later & then we had to take 2 trains from Manchester to Liverpool We missed our tour in Liverpool & had to pay £45 for it anyway."

Pros: "On time"
Cons: "Filthy seats and pull down trays and chaos boarding as people being asked to change seats"

Pros: "Liverpool airport, flight"
Cons: "Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again."

Pros: "There is nothing to like!"
Cons: "They have NO DIRECT CUSTOMER SERVICE NUMBER! How the hell was I to print tickets when I'm on vacation, I don't carry a printer. Checking in on-line is a joke. I got charged $165.00 at the gate plus fee's for one luggage. I won't fly Ryanair ever again and Im telling everyone I know also."

Pros: "Landing at Liverpool to get off the plane"
Cons: "A 3 hour delay. Unruly passengers."

Pros: "On time departure and arrival Cheap low fares Effiencent helpful staff"
Cons: "Expensive water on board"

Pros: "No frills basic flight, works perfectly for short flights."
Cons: "Coming back to cold weather"

Pros: "Price! Fast and efficient boarding, flights were all on time."
Cons: "Onboard food quite expensive to buy."

Cons: "Delayed"

Cons: "Very unimpressed with Kayak. Was contacted to pay more money than originally sold due to their speed of service between me buying via kayak and them contacting Ryanair. Flight was absolutely fine but kayak service awful."

Pros: "To really enjoy flying budget carriers, it’s imperative to purchase upgrades like more seat room and premier boarding. It’s so worth it!"
Cons: "It was snowy and windy when we boarded, a jetway would have been better."

Pros: "Nothing"
Cons: "Needed to catch connecting flight after Milan to Liverpool flight .. which was Liverpool to Belfast.. already delayed couple days due to weather.. long story short - they put tags on bags to put in hold which meant I wouldn’t catch connecting to Belfast as I’ve have to wait at carousel (Dublin not operating due to snow) , explained my story that I needed to catch this flight in order to have any chance of making uncles funeral but she completely ignored it, and said that’s not my problem!! Couldn’t believe my ears.. Disgusting behavior"

Cons: "Notification of flight cancellation even though the flight departed on twitter. Flight should have been cancelled as no transport links to Dublin Airport due to adverse weather."

Cons: "I booked a flight using Kayak and did not receive a confirmation email with boarding pass. When I arrived to the airport they said that because I didn't have a boarding pass they need to print it and charged me 50 euro. I felt that this was a scam for Ryanair to make money off their customers. They said it was Kayak's fault that I did not receive a confirmation email. Then after my flight left, an email came. I want a refund of 50 euro."

Pros: "Fast, efficient, no stress So Glad that Ryanair did away with unallocated seating No passport control at Liverpool meant my time from landing to home including picking up checked luggage was 20 mins."
Cons: "Nothing"

Cons: "They wouldn't let us check our bags, then wouldn't let us onto the flight because the bags were too big. Very disappointed."

Pros: "Nothing."
Cons: "1156.64 When we arrived at the airport the clerk at the desk would not look up from her computer to help us, we went to the window and she continued to refuse to check us in. When we handed her our passports she bluntly stated that it was too late to check in because it was 10:00 and the cutoff was 9:55. We asked if she could make an exception due to our issues with transportation or if she was able to help us rebook a flight and she said no. We had already paid for this flight and had checked in baggage and paid separately for the two bags and she told us there were no Ryan air flights for our destination. We promptly rebooked with another airline at a separate airport and consequently had to pay for another form of transportation to the airport as well as a new flight and another two checked pieces of baggage. I have traveled all over Europe, the US, Canada, Central America etc. and never in my years of travel have I felt so belittled and disrespected especially considering I was a paying, respectful and loyal customer. It goes without saying I will never use this airline again and will be strongly recommending other airlines to friends and family."

Pros: "The flight seemed quick"
Cons: "There was a delay"

Pros: "On time"
Cons: "Awful service. Very uncomfortable seats. 0 air conditioner, I was wearing the entire flight. I asked for ice and they said not without the purchase of a drink. Water cost money. Never Ever ever recommending Ryanair."

Pros: "Nothing"
Cons: "The workers weren’t flexible even they didn’t help us to check in and we miss the flight ! I’m very upset"

Pros: "Cheap ride and cheerful crew."
Cons: "The flight was delayed by 2 hours, which was a bummer because I missed the check-in window for my hotel in Italy. We also had to walk out onto the runway to board and then had to head back inside. The crew sold us on products throughout the trip."

Pros: "Counter agent was excellent, friendly and professional, she even helped us get our carry-on properly assigned to go on the plane when the Nazi-like fellow, Ali, at the terminal insisted that unless it fit in that grossly undersized test frame the airlines like to use, we would have to pay an additional 35€, to get it checked. Our lovely counter agent came to our aid and spoke sense to Ali with a verbal slap about the head-free entertainment-, helping to put some semblance of joy into the experience that is flying Ryanair. If I have a choice, Ryanair would never be it. Crew was lovely allowing my wife and I to sit together after not being able to do so online without more stupid fees."
Cons: "See diatribe above. If you can discern what to do better from above, excellent, if not, it matters not as I will make it my personal mission to inform all and sundry about the horrors of Ryanair travel. Your airline makes Sleazy Jet seem like top shelf."

Pros: "Cheap fair to Dublin. Liked that there was boarding and unloading from both ends of plane."
Cons: "BVA airport is like a 3rd world country airport. Toilets are disgusting, checkin process completely unorganized. It took an hour and a half to get through security. Seats on airplane were very tight, little legroom and did not recline."

Cons: "I have been traveling international with spotty wifi and apparently if you check into your flight less than 2 hours (not standard with most airlines) I was charged nearly double the actual ticket price. I will never fly this airline again!"

Pros: "not much"
Cons: "We had a 9:15 am flight, we had bought one 15kg luggage for check in beforehand and we each had our own carry on (group of us 3) given that we had an early flight and it took us over an hour to get to our airport we had very limited time to get through check in and security to board our plane. Upon access to our boarding gate they would not let us in due to the size of 2 of our carry on. We understand it is policy for them to fit into the carry on fitment test in order for it to be free so we were then directed to pay extra for our carry on and have them checked in. By this time it was 8:40am, the person in charge for checking in luggage said it was closed and to let the boarding agents know that we can get through. Although we told them this (lots of going back and forth wasting more time) the boarding agent said it didn't matter and we needed some sort of proof that they said it was ok. We had no idea what to do then since they wouldn't let us check in our carry on nor get through the boarding gate & pretty much getting brushed off whenever we tried to ask if there were any other options. Finally by 8:50 we decided to take out some items and carried them. Through the security line we see a lady with a carry on almost twice the size of ours! Very frustrated with how things were dealt with considering they knew our plane was about to depart, our experience was a complete nightmare & will most likely not be flying with Ryanair again"

Pros: "Just whet I had booked a flight to and from Barcelona."
Cons: "On the way out they ran out of drinks, on the way home we couldn't here the staff over the tannoy."

Pros: "no delayed, staff helpful"

Pros: "It was a quick flight."
Cons: "When I bought the ticket, i was not clearly informed that we HAD to check in online before arriving to the airport. This was a huge issue. I held off checking in because I wasn't sure if my bag would fit in the overhead bins as I didn't have a tape measure. So I figured, like with every other airline, my wife and I would check in at the desk and pay for the extra checked bag if necessary. Well we ended up having to pay €50 EACH to the airport administrator to get a boarding pass. I went through all the documents I received from the airline, and nothing states that we had to check-in before we arrived. They said they sent me a text message to my hotel, which was the contact number I had put when we bought the ticket. That didn't do anything to help. We will be fighting this with the airlines, discussing our bad experience, and never flying with them again."

Cons: "They charge me for checking 50 Europe I haven't seen something like this it has to be optional it is a steal.overal everything was bad .delay in flight no food or beverage they just want to sell things and products im very sorry about this company."

Cons: "You have to check in way ahead of time, I actually even followed the emailed prompts to check in and add baggage but when I went to the airport they had no recollection and refused to print my boarding passes despite my 200+$ receipt for already checking in and adding baggage. I then had to pay 50$ per person for them to print boarding passes after playing tag with the attending staff. Absolutely worst airline. I could have flown first class in a premier airline for the cost."

Pros: "The timing of take off"
Cons: "Non"

Pros: "Quick easy boarding."
Cons: "2 Bachelourette parties were on the flight, they boarded already drunk. Singly loudly and shouting profanities across the plane. The cabin crew did nothing to discourage this and started selling them more alcohol. The 50 minute flight was spent trying to block out the screaming and shouting from these two groups."

Pros: "Used rynair few times now easy to book great value"
Cons: "Cant say there was anything negative ."

Cons: "My daughter and I were traveling together and my flight was booked a day earlier than hers due to miscommunication. When I asked to change either of our flights (so we could be on the same flight), they wanted to charge full price to change flights. I declined to pay that much and was crying prior and during flight. When I asked the flight attendant for a water to take medicine with (showed them my pill) they wanted to charge me for a water even though I was obviously upset (my nose and eyes were red)! Very disappointing experience with Ryannair!!!"

Pros: "Crew on board were good."
Cons: "Freezing. Air con blowing and did not warm up until last half hour. Annoyed to see passengers walking through gate with much larger than allowed case. Should of been stopped at check in or even at gate, and charged the extra. Glad to see crew remove it from upper storage and put in hold. They then get away with not paying extra charge,"

Pros: "The crew was great, and the flight was on time."
Cons: "The seats did not recline and there wasn't any entertainment I.e. movies, t.v. shows or music."