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Beautiful room-spacious suite.excellent auto valet service and courteous staff Checked in about 3pm-broken mini-bar refrigerator in the hall along with dirty dishes from someones breakfast 2nd day -Left the room at 11am,returned at 4pm ,no maid service. Had to call front desk for service,no paper 3rd day-no turn down service,had to contact front desk for a breakfast room service menu Elways-two salads-$ 60 SYSCO precooked chicken-salty
NIce hotel in a good location Lobby and bar area are lacking. Room bathrooms need updates.
The hotel didn't get my reservation from Booking.com. The staff was very nice though and honored the rate that I said I had booked and gave me a room. The room service menu is very so-so.
From the moment we walked into the lobby, we knew we had picked the right place. Everything about the hotel is intended to insure the comfort and experience for their guests. From the old key and hassle room key to the Victorian period furnishings to the Cruise Room bar, you feel like you are part of another time. The staff was fantastic, the service was 5 star and the custom cocktails and history lesons in the Cruise Room were fantastic. Best location in Downtown. Perfect for first time Denver visitors or anyone looking for the perfect weekend getaway. The bed was too high and too firm for my taste and the only chair in the room was not comfortable. It is a hard balance to use period furnishings and keep them comfortable to today's standards I'm sure.
The staff and the room Having to leave
The staff was unbelievably helpful, polite & courtesy. There was a historical feeling of era gone by. I love leaving my key at the desk to be put in my room slot. The beds are beautiful but mattresses can be more comfort.
The Oxford Hotel is an example of Denver at it's best. I loved returning,after 20 years, for an overnight stay. Apparently, Orbit booked me for two rooms. The Oxford Hotel informed me of your error, and only charged me for one. Thankfully to them, the mistake was corrected .
Best hotel experience ever. Incredible staff and service, incredible accommodations in a historic building and a perfect location. It was beautiful.
The entire experience was a pleasure. The staff was very accommodating, from the desk clerks to the bellmen to the manager. They Upgraded our room to a better view. The bourbon tasting was a nice touch and our breakfast in bed was delicious. Can't wait to return on our next trip to Denver.
Room was very clean & comfortable. Convenient property close to 16th St. & Union Station. Lobby ambiance was warm and classical. Bell staffs and valet were courteous and friendly. Morning coffee service at elevator area was thoughtful. Elevator floor w/accurate days of the week was great for international travelers and for those coming from different time zones. Finally, ...michael, the Director of Operations, very courteous, friendly, diligent and took ownership of guest concerns. His presence pretty much negates other negative issues surrounding hotel staffs. Unable to cash "American Express" travelers check. Last I checked, the Traveler's Check was for Travelers & still good as cash. It was embarrassing to be told that our traveler's check was not accepted and cannot be cashed here. Proper phraseology should've been, " We are sorry, current our hotel policy does not allow us to cash any traveler's check at this time." Instead, we were told, "We don't cash traveler's check here." Diplomacy and style of delivery is still a part of customer service.
The atmosphere is just beautiful- full of history. The staff are wonderful. This is our second 'annual' Oxford Hotel stay to celebrate our 23rd anniversary. Once the gentleman heard this at check-in, he sent up a complimentary bottle of wine - which was very good. It was a very nice stay- a bit pricey for one night. I wish it were more affordable.
Upon our arrival, the ancient Land Rover embarrassingly lost a bunch of coolant fluids. The valets took care of us and the next day filled the radiator. I wish we'd gotten the valet's name who did this---he was excellent. The Cruise Room bartender was professional. The entire hotel was run with quiet efficiency; a sort of european grace and style. After reading the menu at McCormick's, we wish we'd eaten there, although for breakfast, the small Italian place across the street was rather nice, too. We'd certainly stay at The Oxford again. Whoever is in charge seems to understand the clientele, because it's well-run. My guess is that he or she has stayed at quite a few good hotels, been to excellent schools, or both. Keith Doughty
Great location ,classic decor, nice rooms and the staff were very friendly
BEAUTIFUL, QUIET ROOMS. NICE SELECTION OF PLACES TO EAT AND DRINK. COOL IPAD WITH ALARM CLOCK AND FREE INTERNET AND ROOM SERVICE,ETC. THE ACTUAL LOBBY/CHECK IN DESK WAS OUT OF THE WAY AND VERY SMALL. MAKES IT A BIT DIFFICULT TO "MEET IN THE LOBBY" WHEN JOINING FRIENDS. VALET OR EXPENSIVE GARAGE PARKING ARE THE ONLY REAL OPTIONS AS THE METERS ARE ONLY 30 MIN OR 120 MIN AND GO UNTIL MIDNIGHT AND START AT 6AM.
Great location with easy walk and free buses around lower downtown. Hotel was lively and seemed a focal point for the area. Large sidewalk fountain outside for little kids (I didn't have mine with me). Staff seemed a little stiff and geared toward yuppies, but this place is a yuppie's dream. They were very helpful, but enjoyed reminding me that they helped me with an early checkin, like they anticipated me fighting over the bill... just odd.
The hotel is inside Union Station and the entire facility was recently renovated, so everything is brand new and very well done. There are excellent dining options within Union Station and within walking distance. The room wasn't large, but arranged in a way that made it feel cozy, not cramped. The historic preservation and modern updates were very well done.
Very friendly staff. Great rooms. Valet service didnt perform well. Called for car..no answer. Then front desk clerk gave them our room # instead of ticket # and they didnt have car ready.
Enjoyed the location. Never had been to Denver. Being at this grand hotel made the trip worth my time there. Lots of activities and walking distance to everything. Really felt like being in a microcosm of New York less the hustle-bustle. Restaurants at the Union Station were superb. Security was at every corner. I wasn't sure that was because of the crime or just to deter it. But as a woman at night alone, I felt extremely safe walking around exploring. Being a smoker, there really wasn't well established designated smoking areas so I got harassed a few times. But they were friendly and pointed me to a direction to smoke. Needless to say, I didn't smoke much. That was good.
Hotel is pretty much brand new as of the time of this review. Very modern and hip. The bed was comfortable, room was very clean, staff was friendly. Check out is at noon which is always appreciated. They charge $42 PER DAY for parking. We ended up parking a few blocks away at a parking garage which was only $10 because it was the weekend, but that would be over $30 if it were a week day. Also, they make it so you can't quite close the curtains all the way, which is always annoying.
location to train and Red Rocks shuttle TOO LOUD--doors slamming all night because there is no carpet or rugs anywhere to absorb sound. Sounded like prison doors slamming until 3 am. Also--the AC fan is so loud you couldn't sleep or listen to TV. No hooks in bathroom for clothing. Stained furniture. Unless location to Union station is paramount, would not recommend or return.
They have rules/surcharges for EVERYthing. Want to ck in a little early? Surcharge. Even if your room is empty and ready they make you wait until 4pm, unless you want to pay $25/35/45 extra. Have a friend ckg into your room later? Better be there to meet them bc the hotel has a policy that you can't list their name as well on the room for a key. 11am is ckout. They cut the power to your TV at 11:00am sharp. Need to stay 5 min past then? You guessed it: surcharge. The least helpful hotel I've stayed in at this (high) price point. I paid a LOT to stay here but was very underwhelmed, and I travel extensively. Also, please note the shower is encased in all glass. In the middle of your hotel room. No walls. So your buddy gets to watch you shower in the outfit you were born in. Pure nakedness. Yep.
Comfortable bed, clean bathrooms, friendly, helpful staff and patrons, quirky and interesting decor. My wife and I stayed in a private room and would definitely return here if we find ourselves in Denver again. People moving about at night were a little noisey, but once the thermostat fan kicked on i didn't notice it anymore and fell asleep.
This is by far the nicest hostel I have ever slept in, down comforters and soft sheets were a real bonus. Very friendly staff and patrons. Would definitely recommend to anyone visiting Denver
This was my first time a.) visiting Denver and b.) staying in a hostel and c.) I could not have liked it any more than I did! The staff was helpful and welcoming, the decor and ambiance is unique and inspiring, and the connections you make with the other guests are electric! I could not have had a better first exposure to staying at a hostel. The location of Hostel Fish is also perfect - in Lower Downtown (LoDo) right near the Coors Field so there are a ton of cool bars to check out (like The Retro Room and Sidecar) or great places to eat (Ignite Burger and you'll definitely want to check out brunch and boozey breakfast cocktails at Snooze). Or if you feel so inclined to stay in, there's a small kitchen and bar in the hostel (with decent prices) so you don't even have to take off your pjs! I highly recommend staying at Hostel Fish for your Denver travels.