|Flights arrive in||Barcelona-El Prat|
|Flights depart from||Aberdeen Dyce|
|Airlines||British Airways, Ryanair, Air France|
BA cited computer glitch in London. Flights were severely delayed. Fortunately my connection was rebooked. Just minus 6 hours of my time.
Getting our bags through on a tight connection - great job Staff were helpful in finding a safe place for my bassoon.
inability to select seats without having to pay vast extra amounts of money is totally unacceptable. Ended up initially separated from my daughter and then on seats that did not recline. Flight left three hours late, nearly missed connection Next tine will fly Virgin. They look after their passengers!
Having to pay for tea, coffee and water is outrageous Flight late.
Inept staff throughout at Heathrow. Sat on the plane for half an hour while they located someone ‘qualified to open the door’.
Crew was excellent. Left on time and arrived early
Plane was very old and incredibly hot. Uncomfortable all around. Plane was gross and falling apart. Barely able to sleep due to heat. Turbulent the ENTIRE flight.
Aeroplane needs revamping.
The crew was friendly. I enjoyed the low fee to get priority boarding with guaranteed cabin baggage.
The crew was late, which delayed our takeoff by 20 minutes, which is unpleasant when you have already boarded the plane and are stuck in your seat. However, the flight only landed 5 minutes later than planned. The seats are not very comfortable for flights longer than one hour. There is not enough room to work on your laptop at your seat. I was constantly bumping elbows with the passenger next to me. The cabin temperature was extremely warm. I was sweating nearly the entire flight and I felt very uncomfortable.
Classic low budget airline : No food or entertainment (hence the 1 star) but everthing else was good.
Late, dirty and not properly stocked...
Great food (Economy class). Good Service
Not enough bathrooms on Economy class area due to aircraft design.
Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow.
Their evacution video is interesting
The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class
Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned.
Slight issue with headphone connection, was not the only passenger.
Everything was fine
Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule.
I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare
1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles.
1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about.
Everything except the seat. Service ("would you care for a drink/beverage?") could be better.
I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again.
Quiet! No noise-canceling earphones needed. Delicious food.
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