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Cons: Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company.

Pros: Nothing

Pros: Nothing really

Cons: The airline should at least provide a snack. It's 4 hrs of travel.

Cons: How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??

Cons: Hidden baggage surcharge and additional fees for boarding cards are customer ripoffs...

Pros: La vista del cielo

Cons: No se por q fuimos a Dubai sin aviso creo q e una falta súper grabe 3 horas por “gasolina” creo que es una falta de respeto. Pude escoger otra aerolínea

Cons: The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Cons: Great staff and service. First time flying this airline and I am impressed.

Pros: Vegetarian option of the food. Constant hydration

Cons: WiFi

Pros: They hand out wine like it's candy

Cons: Also, they hand out wine like it's candy - be careful!

Pros: comfortable seats, quick flight

Cons: in-seat entertainment and a full salami sandwich instead of half for snack

Pros: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Cons: Don’t sell an unrealistic connection time

Pros: Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA

Cons: Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500

Pros: Awesome food. Comfortable seats. Nice crew

Pros: Food & entertainment system

Cons: Tight seats

Pros: Service was excellent. Technology was amazing. The people were Beautiful

Cons: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Cons: Was a good experience

Pros: New & clean aircraft

Pros: The best airlines ever.

Cons: The ticket price is costly .

Pros: Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to.

Cons: Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did.

Pros: One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable.

Cons: Entertainment. Hollywood movies weren't working.

Pros: The crew were really nice

Cons: Entertainment is very limited.

Pros: Comfortable

Cons: Nothing

Cons: The travel was cancell for orbiz fail

Cons: Connecting in Jeddah is a mightmare.

Pros: Value

Cons: The food could be better.

Cons: Leave on time

Pros: Exceptional crew, as expected

Cons: Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed

Pros: Crew was good

Cons: As always the seats were tight.

Cons: Good food

Pros: The plane was super new and the flight was smooth and really great. The food was yummie.

Cons: My luggage did not arrive at the airport in Istnabul and I hope I will get it back.

Cons: Return flights delayed. Delay same as flight time so not great.

Pros: Nothing

Cons: Nothing

Pros: The plane was super new and the flight was smooth and really great. The food was yummie.

Cons: My luggage did not arrive at the airport in Istnabul and I hope I will get it back.

Cons: The flight should be on time and not late.

Cons: Good food. And not crowded passenger in the bus going to the plane

Cons: Not lied to me about my extra being payed from Bahrain to Kenya because it was only payed to Dubai which is now causing me a lot of stress my flight from Dubai to Nairobi was cancelled while i was there without my knowledge

Pros: Nothing

Cons: Nothing

Pros: Food about average.

Cons: First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late.

Pros: Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too.

Pros: Nothing

Cons: Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat.

Pros: Crew was good

Cons: As always the seats were tight.

Cons: If there was no bus to the aircraft.

Pros: All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well.

Pros: Nice flight

Cons: It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers.

Pros: Short and sweet.

Pros: On time flight Good services New aircraft

Cons: Nothing

Pros: Seats very uncomfortable

Cons: Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help.

Pros: Basically nothing

Cons: They should do announcements properly, and the crew attitude is awful.

Pros: nothing, they did provide us with refreshments for flight delay.

Cons: everything has to be improved

Pros: Punctuality, cabin crew and cleanliness.

Cons: Check in at Mumbai needs to be better coordinated.

Pros: Decent crew and food. Fairly punctual.

Cons: Check in was so slow. Slowest check in I’ve known.

Pros: Quality of food, great wine.

Cons: Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers

Pros: Excellent flight apart from the delay!

Cons: Leave on time!

Pros: Plenty of leg room.

Cons: NA

Pros: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.

Cons: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.

Pros: Short flight

Cons: Coffee wasnt an option! The staff looked tired and bored.

Cons: No

Cons: Good

Pros: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.

Cons: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.

Pros: Quality of food, great wine.

Cons: Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers

Pros: Boarding

Cons: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.

Pros: Crews were nice

Cons: Better movies and free internet in flight

Pros: The plane was super new and the flight was smooth and really great. The food was yummie.

Cons: My luggage did not arrive at the airport in Istnabul and I hope I will get it back.

Pros: Nothing

Cons: Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat.

Cons: They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period.

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: Friendly and helpful flight crew Good food Free movies to warch

Pros: Nice flight

Cons: Boarding took too long

Pros: Nothing

Cons: Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat.

Pros: I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good.

Cons: The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned.

Pros: Crew did a great job keeping the long 11hour flight manageable!

Pros: Qatar Airways main service center in Doha was the only competent part of the flight cancellation ordeal.

Cons: Justfly sucks: a bunch of thieves I went on their website to the coronavirus page. The page said that there was a $25-50 fee just to initiate research on my flights options. I did not continue on with a query. The assholes charged my credit card $50. A totally unauthorized charge using credit card info from a previous purchase. I have challenged this to my bank and expect to have the charge refunded. There is an entire Facebook page dedicated to Justify scams. Their rotten thieving reflects poorly on Kayak.

Pros: Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness.

Cons: The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!

Pros: The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful.

Cons: Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones.

Pros: Private cabins in business class

Cons: Better control over boarding process

Pros: Nothing really, seats were to close to each other and it was a painful flight for 20 hrs

Cons: Leg-space between seats specifically when the person in front of you reclines

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Pros: Food

Cons: Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey

Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Cons: Everything was great!!

Cons: Was a good experience

Pros: The crew was nice and kind.

Cons: The seats, as always.

Pros: Yes

Cons: Need better food

Cons: They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period.