My seat did not lean back. It was so uncomfortable. This needs to be checked prior to flight especially very long one.
I liked the cleanliness of the flight, my check in bags got loaded into cargo for some reason and I had to wait over 30 mins for them to arrive becuase a thunderstorm hit and they people in charge didn’t want to drive the cargo section over in a thunderstorm.
Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about
I have guitar when I fly, they don’t allow to take the guitar with you on board even the bins was empty
We enjoyed the flight very much. The flight staff was very helpful and friendly.
Cons: "Crew miss my drink"
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Cons: "Seats after 1st hr, will feel uncomfortable"
Pros: "Crew was attentive and made extra effort to meet special requests from passengers."
Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"
Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Pros: "Kindy flight attedances,,smooth boarding,,delicious food"
Pros: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Cons: "A little more leg room."
Pros: "Entertainment system ok"
Cons: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Cons: "My moslem meal selection wasn’t provided onboard"
Cons: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."
Cons: "The toilets were a little unsanitary."
Cons: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Cons: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"
Pros: "My neighbor"
Cons: "Fight war delayed and we got a security check upon arrival"
Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"
Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."
Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."
Cons: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Pros: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Cons: "baby crying throughout the flight"
Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Cons: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Pros: "But I got to take Qatar airline and the service was great"
Cons: "Almost missed the flight, havent noticed the passengers in prior"
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Cons: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Pros: "Boarding ok, timely departure. Food very good for plane food."
Cons: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Cons: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Pros: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Cons: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."
Pros: "Customer service and food couldn't be better."
Pros: "crews are energetic and warm welcoming passengers."
Cons: "aircon temperature is too hot for seat 50H area."
Pros: "Everything on time."
Cons: "Nothing really bad one food on return flight not great but ok."
Cons: "Everything was excellent. Left Bangkok on time and arrived slightly early but that’s good. Food was excellent and the staff were very helpful and friendly"
Cons: "instead of gluten biscuits, peanuts or popcorn could be offered"
Pros: "we booked Premium economy, super !!! boarding was well organized. staff correct and friendly. well informed by app."
Cons: "nothing. it was o.k."
Pros: "Take the flight that takes out of SFO right after midnight. Gets you there with less than an hour layover and you are off to BKk. Once I got to BKk my bus was ready and I was in Pattaya by noon. Smoothest trip so far"
Cons: "I think Eva should stop their business. Nightmare to fly with!"
Pros: "Amazing crew"
Cons: "Chair leaning"
Pros: "The crew was fantastic and the food was excellent. Would highly recommend this airline!"
Pros: "Amazing crew; very attentive; kept lavatories clean at all time during the entire flight; good food"
Cons: "10 seats across (B777-300) in economy section really made the experience bad."
Pros: "Crew was very nice."
Cons: "I can’t think of anything"
Pros: "Flight was on time. Great service throughout the journey."
Cons: "We waited more than 40 mins for baggage."
Pros: "Flight was what I had expected."
Cons: "Yet another delay, so departure as per schedule would have been good."
Pros: "crew was amazing and plane was comfortable"
Pros: "Nice wide comfrotable seats. The crew and staff were friendly and efficient."
Cons: "The food was just average. The overweight lady by me was all over my space. I wish airlines would tell passengers to consider thier neighbors and ask then to respect pooples space."
Pros: "EVA Air is an excellent all around airline."
Pros: "The crew, food and entertainment were great!"
Cons: "The price from economy to the next level seating is double the price for only a couple more inches? The service was the same and the leg room and food was the same. Go economy next time."
Pros: "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"
Pros: "Efficient boarding and crew."
Cons: "Food not the best."
Pros: "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
Pros: "Really enjoyed flying with Eva air."
Pros: "This was a first overseas flight in a long time. This airline earned their 5 star status. Great service, attendants where very helpful and available. Seating was tight but functional. Restrooms were very clean and the for service was always on time, fast and efficient. The food was airline good, but I'd say slightlyabove average and plenty of drink options."
Cons: "The wifi offered was not good at all and I was charged for it and never connected once. Advice- Save your money on this one."
Pros: "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
Cons: "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."
Pros: "Everyone was friendly and approachable"
Cons: "Very strict on baggage weight rules for carry=-on. Our carry-on bags were almost empty to meet their weight restrictions. Then, they couldn’t enter my United Mileage Plus number, I don’t think I got my mileage, still need to follow up with United. Used their online site, couldn’t get seat assignments, got lousy seats."
Pros: "Good service, ground staff and on flight"
Pros: "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
Cons: "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."
Cons: "The fish offering was less than excellent."
Pros: "plenty of movies to watch."
Pros: "My roundtrip flight from Chicago to Bangkok was excellent for many reasons. First, my flight from Cleveland was delayed, and the EVA crew was quick to communicate with me and be sure to get me to the gate so I didn't miss the flight. The staff were all very kind, helpful, competent, professional. The airplane was very clean, very efficient, good meals, good entertainment. Excellent airline. I'll be flying with them regularly!"
Pros: "Attendants really look after you. They work hard and walk fast to keep everybody happy."
Pros: "Everything! Easy to book my fly and print my ticket with out to much hassle bey convenient"
Cons: "VERY LONG LINES AT BKK AIRPORT, IF I WAS NOT SMART AND FAST I WOULD HAVE MISSED MY FLIGHT. LINES WERE TERRIBLY LONG AND I HAD TO CUT IN FRONT OF ABOUT 8,000 PEOPLE TO AVOID MISSING MY FLIGHT."
Pros: "The service were so nice the food were amazing. The rides were relaxing and I felt safe and comfortable the whole ride home."
Pros: "service on time and great staff"
Cons: "all good"
Pros: "Service was neat Took of on time Good entertainment"
Pros: "It was a very little late taking off, we did arrive on time. The online service was good, I got notice to check in online and was able to book my seat and select food for the flight. I prefer choosing seafood meal because it usually is good. Maybe not for breakfast. LOL Bathrooms were clean and well stocked for once and they issued blankets that were thicker and useful. Entertainment selection was good for films and TV"
Cons: "Seats are a bit worn, not as supportive. It was cooler in the cabin than I am used to. Previous flights it had been warm during the sleep period."
Pros: "Seat reasonably comfortable in Eco Plus"
Cons: "Flight attendants forgot drink order, boarding didn't happen until 15 minutes after scheduled time with very poor communication from ground staff"
Cons: "It was too warm on the plane."
Pros: "In economy the seats recline more than your average airplane and also there's a bit more leg room so on a long flight this is a big plus. I also liked the fact that the washrooms are kept very clean during the flight and they offer toothbrush with toothpaste."
Cons: "Overall I liked everything is a very good airline. The flight attendants rush you too much for everything, that bothered me a bit."
Pros: "Well fed, fast, bathrooms clean"
Cons: "More Movie selections"
Pros: "Friendly service. The food was good!"
Cons: "Bumpy ride could also be from hazy weather."
Pros: "The plane was nice, seats comfortable, flight staff was super nice, ride was very smooth, like all previous Eva air flights."
Cons: "Nothing. Everything was great as usual :)"
Pros: "Beautiful stewardesses, newer aircraft- roomy & amazing personal TVs w/ awesome movie selection."
Pros: "Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean."
Pros: "The entertainment options were really nice. The airfare I felt was good value for the money."
Cons: "This was on the flight from Taipei to Chicago: The woman next to me had an injured foot which she rested on the tray table. She should have been seated where there was an empty seat next to her as there were seats available and it would presumably have been more comfortable. It turned out the outlet for plugging in the headphones for my seat was broken so I moved to an empty seat. I would not have wanted to look at her foot (no sock on) throughout the flight plus she was constantly fidgeting and poking me with her arm Ashe adjusted her foot while I was seated next to her. Unpleasant."
Pros: "Feel safe and easy to change the flight"
Pros: "flight attendants were terrific"
Cons: "the food. i think i will probably just stick to the instant noodles next time. the chinese options were probably too authentic for my taste. the western options were too heavy."
Cons: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."
Pros: "I'd like to say thank you with the ground staff who help me to get a better seat."
Cons: "some of ground staff talk too much and try to change my mind, when I requried about my seat."
Lost 2 check in bags at chicago, no customer service at all. Playing phone tags. Missing critical medications
Staff was great and very helpful. But in Mumbai airport had a tough time to get wheelchair and some misunderstanding in getting wheelchair for me and for my wife. It took them almost 2 hours to give us wheelchairs
The flight was great. As far as the food is concerned it would be great to get little things like salt, pepper a small cube of butter (when bread is provided) with the meal.
I request for vegetarian food but they are asking me what kind of food you want. Service is slow.
I am deaf & travel alone to India & back to Seattle via Doha by Qatar Airways. They did an awesome services, very friendly and helpful. Since we wear masks all the time during the flights, How can the air-hostess communicate with me? I came to an idea that we communicate each other through texting on my phone which was very helpful! One negative comment is that there are no closed captioning for English movies & dramas on TV. It need to add accessibility for deaf people to enjoy watching during their flights. I will fly with Qatar Airways again in the future.
Specially crew was very hard working polite, professional and smiley. Very very helpful and caring. Full marks to crew.
It was bad experience i has booking on business class Bombay to doha but they changed airline equipment and had to fly on couch. They promised to get me voucher at get but no voucher or any email Please call me to resolve this problem. Shilu patel 281 948 1724
Pros: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."
Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Pros: "All is well"
Cons: "Everything is excellent"
Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Cons: "Good flight"
Cons: "Qatar airport duplicTe security check"
Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"
Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."
Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"
Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."
Pros: "Boarding was orderly and tinely. Seats were confortable."
Cons: "No internet on-board and terrible food."
Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."
Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Pros: "Personal courteous service"
Cons: "Quality of food"
Pros: "service and staff was polite & friendly"
Cons: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Cons: "Long hours from Doha to Atlanta"
Pros: "Boarding and ticket counter crew were good."
Cons: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."
Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Cons: "Very uncomfortable seats- Space between seats is very tight"
Pros: "Comfort and service"
Cons: "Food breaks should be more"
Pros: "I liked everything about the flight."
Pros: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Cons: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"
Cons: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
Cons: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"
Cons: "No upgrades. Worst flight."
Pros: "Excellent customer service, smooth boarding, good food."
Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Cons: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
Cons: "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."
Pros: "Crew was a little curt in giving instructions - open that window ma’am"
Cons: "I requested the meal a little later cause I was asleep... but she said not possible. I would e been ok with a cold meal a little later cause I wasn’t feeling well. Would’ve appreciated a little understanding."
Pros: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Cons: "Can't say."
Cons: "Accommodation @ Dubai extra bonus Superb"
Cons: "No delay in boarding"
Cons: "More help for missing the flight."
Cons: "There is nothing to improve. I wish other airlines can learn from them."
Pros: "All was good. Check in was smooth"
Pros: "Yes all things are good"
Cons: "Very good experience"
Pros: "Was ok"
Cons: "Water bottle to all the passengers."
Pros: "entertainment was great!"
Cons: "Not much to eat for a vegan."
Pros: "Ladies worked hard"
Cons: "I now understand how the chicken and live stock must feel in their cages and stalls. Perhaps the CEO and management staff must be made to take the same flights in the same conditions in so called Economy class. So much greed! Hoping for the day, Air travel becomes obsolete."
Pros: "Food Staff Service Aircraft"
Pros: "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
Cons: "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."
Cons: "Shitty boarding like in all India airports"
Pros: "Ice entertainment is great"
Cons: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
Pros: "The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay."
Pros: "Everything was very good."
Cons: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Pros: "We like everything, was good experience All over"
Cons: "Boarding announcements weren’t clear and boarding was not separated by zone."
Pros: "I've flown on Emirates multiple times now and I have had a great experience each time"
Pros: "Good flight and easy transfer."
Pros: "It was a comfortable flight since I had 3 seats in my row which I ended up sleeping on."
Cons: "The food was cold and awful and it's hard to understand how can they run out of drinks barely half way through Economy during service. A couple of the cabin crew females were rude."
Cons: "Crew didn't check properly the needs of other passengers,like blankets they didn't give to other passengers including me"
Cons: "the new laptop/camera rule. not enough cushion with bubble wrap, no organization. the crowd and lines werent managed. there isnt insurance available in case anything happens to them since it's out of our hands."
Cons: "not upto the mark."
Pros: "Food nd entertainment"
Pros: "Great Ambience. Excellent Crew. Tasty Food."
Pros: "Very pleasant crew, good food and an easy layover."
Cons: "No negative feedback."
Pros: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Cons: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."
Cons: "Baggage collection slow still waiting"
Pros: "The boarding process was very light and smooth . There weren't many pax though."
Cons: "A small smile by the S. Korean cabin attendant whilst conducting the service would have made the flight even more pleasant."
Pros: "Very clean and comfortable. Staff very attentive."
Cons: "Many sick passengers on board."
Pros: "Comfortable and Well cared for during the flight"
Cons: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Pros: "777 are pretty good"
Cons: "Screen was broken for the whole flight , after repeated calls to the flight attendants nothing was done"
Pros: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Pros: "It was very comfortable for a 14 hour flight."
Cons: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."
Cons: "need more leg room and ability to recline"
Cons: "It seems to me that the flights to India are a little more cramped than the ones from the West to Dubai."
Pros: "Normal checking process completed and waiting at gate early."
Cons: "Flight initially was said to be 1 hour late and then it was cancelled altogether. There was no information about why and what are the next steps. People were just following blindly as the group moved, finally everyone was led out of the airport after immigration cancellation, then to baggage claim where we had to collect all checked in big bags and board a bus to take us to hotel . The hotel was good but getting there with the big bags for just a few hours and then the flight was scheduled for night (12 hrs later than original schedule) They could have just held the checked in baggage with them, or arranged an alternate aircraft to arrive sooner."
Cons: "The flight was canceled and the staff had no idea how to rebook."
Pros: "The seats were good, more reclining than Etihad, Luftansa and United airlines and a good leg space, although I'm 5'4. Food was good and plentiful."
Cons: "Cleaniness was really bad. There was a puddle of water in the washroom and even after informing the crew twice noone cleaned it."
Cons: "Not enough blockbuster action movies. I expected you would have the new Jason Borne flick for e.g."
Pros: "Availability of choice of meal (vegan)"
Cons: "Crew behaviour in general"
Cons: "There was a delay in landing that resulted in missing my next flight to Dallas. I had to book another ,really expensive air ticket immediately for the next available flight myself. No assistance was provided. Incurred huge loss and inconvenience due to the delay. The staff was very inconsiderate."
Pros: "1. Check-in counter staff is nice 2. Entertainment systems are nice."
Cons: "1. Issue with crew, one of crew member forgot to serve food and after reminding they did not have vegetarian option hence have to stay without food, disappointed with kind of service even after booking ticket with competitive price and providing meal choice in advance. Somehow they managed a vegetarian meal but didn't provide any cutlery to eat which is highly unacceptable. Apologies don't serve any purpose if the passenger remains hungry just because of ignorant staff. 2. About entertainment option, less new bollywood movie choices"
Pros: "Portion of the food"
Cons: "More food for long flight"
Pros: "All was good service, seating comfort and food.."
Cons: "Entertainment content can be more popular in terms of film and television programs"
Pros: "Everything was as expected. .sevice, food and seating was good not cramped. ."
Cons: "The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular .."
Pros: "Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room."
Cons: "Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard."
Pros: "seats and airplane are in superior state"
Cons: "the food and boarding"
Pros: "Yes indeed. Polite and listening."
Cons: "Snacks at the beginning, dessert, and inflight duty free."
Pros: "The crew were very good and attentive."
Cons: "Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day."
Pros: "They are friendly and able to be approach when we have"
Cons: "The flight was new."
Pros: "Service, food served."
Cons: "Economy class legroom is too tight and not comfortable."
Pros: "I Like The Flight is On Time"
Cons: "Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks"
Pros: "Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!"
Pros: "Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment"
Cons: "Change to HiFly plane - noticeable difference in most aspects"
Pros: "Very nice flight and very comfortable with extra leg room"
Pros: "No problem"
Cons: "Service can b warmer"
Pros: "No problem"
Cons: "Service can b warmer Practically no entertainment, just a common screen"
Pros: "Crew were ok"
Cons: "Delayed Not enough blanket Seat angle too upright, not comfortable"
Cons: "They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board."
Pros: "Their Dreamliner plane is spacious, well fitted, not cramped."
Cons: "Unable to listen to movies with their headphones - too much static"
Pros: "None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay."
Pros: "Comfortable seats"
Cons: "Can improve food."
Pros: "Entertainment is very up to date Crew striving to help Nice all in all"
Cons: "Boarding usually late"
Pros: "legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay"
Cons: "A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems"
Pros: "Friendly crew, always available and happy to help"
Cons: "Boarding was late"
Pros: "Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked"
Cons: "Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant."
Pros: "Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough."
Cons: "See above. Aircraft not ok for busy sector. Eg A330 required"
Cons: "Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it."
Cons: "airplane is a little bit old."
Pros: "Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!"
Cons: "I was sitting around a lot of families with kids"
Pros: "The crew was really friendly and helpful"
Cons: "I didn’t like nothing"
Pros: "We were in transit and I checking-in was orderly. Grateful for friendly crew."
Cons: "Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much."
Pros: "Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good."
Cons: "Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too."
Pros: "Gave me aisle seat, great service"
Pros: "Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr."
Cons: "The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with."
Cons: "The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do."
Pros: "The cabin crew were very friendly, organised and polite."
Cons: "The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep."
Pros: "The cabin crew were very friendly, organised and polite"
Cons: "The layover at Brunei airport was a little boring as there's not much to do for three hours."
Pros: "Best crew I have ever had"
Cons: "Leg room is too small."
Pros: "Crew are just the best"
Cons: "Boarding was disorganised, excellent service otherwise."
Pros: "They were able to accommodate my request to move to an aisle seat"
Cons: "Sticklers for luggage weight and the plane was small"
Pros: "I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare"
Cons: "BYojet shouldn't be with Kayak get rid of them."
Pros: "Short and sweet flight."
Cons: "Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!"
Pros: "The food!!!!"
Pros: "Service with a smile. Great manners."
Cons: "Nothing. Great crew, food, flight."
Cons: "Everything was good except for the food. It was average"
Cons: "I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap"
Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality."
Pros: "Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee."