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It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight

It was really nice journey i personally recommend klm flight

Empty seats next to me - wish it had been for a longer flight!!

I’m grateful for the KLM Air France shuttle bus service to Ottawa. However due to construction and other issues related to the chaotic Uber pickup system at YUL, it’s a challenge to find the Kelios bus service to Ottawa. The signs are not clear or even available. No staff to guide passengers. It’s a stressful experience.

Flight was on time, staff are friendly and helpful onboard.

Delay on my previous leg, had to run to catch my flight. But that happens. Overall ok.

Delay and had to run between flight to get my connection due to this delay but besides that the overall experience was ok. I arrived with just an hour of delay.

At the airport, terrible, I do not want to even remember it. It was too humiliating for a business class passenger.

Flight was ok but lack of communication cost me to literally beg to be put on another flight as connecting flight had departed

They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.

The crew on the flight were not particularly pleasant and fluid restriction was an issue. I was not allowed to fill my water bottle. Crew didn't check on passengers other than meal service.

You will pay for everything and feels like the airplane is old

The luggage problem I previously mentioned was actually this flight

The flight was delayed due to snow in Frankfurt. There wasn't much information from BA or the airport, but Kayak was great and kept me informed of the delay and gate changes.

Late takeoff, but on time landing. Lost bags, 3 days to find them, still in transit to my location. Power outlets broken, Wi-Fi not working, so much for working on the long flight.

Good. For a long flight. The comfort of the seat could be better. Also, the food was « normal » plane food. Not indian plane food unfortunately! Everything else was smooth and great.

The seats were comfortable. So many empty seats allowed for stretching out and sleeping. The onboard entertainment was pretty good. The cabin crew were so kind and kept the passengers well- hydrated, and well fed.

We had American Airlines on our return and it was confusing if we were going with Aa or BA I had 2 different flight numbers and didn’t get our gate until it was boarding. So we were a bit nervous as the which it was

No WiFi. No food. 250 ml of water only drink option. No entertainment options. Extremely bare bones flight

Really appreciated the care, attention and friendliness of cabin crew. Very comfortable, prompt and efficient flight.