Find cheap flights from Birmingham to the United Arab Emirates

Cons: "Passengers were not always putting masks on and for unnecessary reasons"

Cons: "Being on time"

Pros: "The crew was very patient. The foid was very good"
Cons: "The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots"

Pros: "I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it"

Cons: "Horrible food snd mostly chicken or beef choice no seafood of veggie choice"

Pros: "Business class on Emirates is always top-class. Very comfortable. Friendly crew. Easy boarding and disembarking. Good drinks. What's not to like?"
Cons: "Food was a less impressive menu due to COVID, more like what you'd get in economy class. But we can't blame the crew for not wanting to do close-up personal service like in the past, during a pandemic. We enjoyed another drink to make up for the lower quality food!"

Cons: "Food was not enough and it was served after very long hours."

Cons: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"

Pros: "The seating, food, safety measures"
Cons: "You are best nothing to improve"

Pros: "Crew"
Cons: "Food"

Pros: "Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced"

Pros: "I was stopped at gate check in and taken to one side as passport security had reported that I was intoxicated. I was badly injured in the armed forces and have lost my hearing which affects my balance. I asked for an aisle seat as I'm a big guy as s personal trainer. But was given seat E. Next to a huge obese guy. He slept whole journey, must of had nightmares and jumped and banged me repeatadly. I had the first meal, which was not great but edible. I couldn't eat it properly as I couldn't move my left arm due to the blob Sat next to me. I asked the stewardess to wake me at the meal times so I could get more food. She didn't. Not once. I couldn't even get out the seat to go toilet or get any of the help yourself stuff outside the toilets due to the fat blob I was put next too. Totally disgusted with the whole flight and crew when everytime I've used the same company before it was excellent."

Pros: "Crew, food and entertainment. Seats were okay."
Cons: "Our Kochi to Dubai flight was late, the bus at Dubai airport was extremely slow and we reached Dubai airport two minutes prior to the closing of the boarding of the onward flight. We had to literally run to catch our onward flight to Boston. However, the ground staff at Dubai were excellent, called the gate staff to alert them about us and managed to get us on board. Surprisingly, our luggage was also loaded on to the same flight and we couldn't believe we got the luggage in Boston! Overall, all went well."

Pros: "the food is amazing"
Cons: "The crew"

Pros: "Crew was good, flight was on time."
Cons: "They could have given the amenities, which I think they forgot"

Pros: "Leg room is spacious."
Cons: "Overall good.."

Cons: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"

Pros: "In flight entertainment was excellent"
Cons: "My first flight the seat was towards the back and was smaller than others."

Cons: "Birmingham airport departure lounges is too small to comfortably"

Pros: "Valuable reminders ! Updates regarding flights was superb."
Cons: "Nothing to say."

Cons: "There was a nosiey family setting behind us they bothered us an the ppl around us the little kid was very hyper and loud un polite and the father him self is very rough when getting up an setting as he would grap the chair very hard and he would move and kick alot we complained to the crew but he didn’t stop and the noise and bothering was there the whole flight, the captain of the flight felt like he isnt a professional as the plain was moving in unstable way on a high speed and uncomfortable degree where we felt unsafe at a point, the flight was Delayed one hour so as the time we took of we reach to dubai an hour late and had just around 50 min to get to the connected flight we had to run and we couldn’t rest or take a look at the airport our waiting time was 1:50 min because of the delay we had to run for the next flight, i think that Emirates airlines should stop dealing with Flydubai crew as they aren’t as professional and they are effecting in a bad way, i have traveled many times with Emirates and this is the first time i dont feel satisfied, next time ill make sure the flight isnt oprated by Flydubai they crew and captain is not in the professional level at all."

Pros: "Good choice of entertainment."
Cons: "Food can be improved. A little bit of innovation is needed."

Cons: "My seat is horrible with something looks like vomit everywhere between a gap of the seat in front of me. Also the touch screen is not working, at first I pushed so hard until i hurt my finger tip, at the end I used buttons on an remote to control the screen(stupid me!!). The screen reset to an old version couple of times during the flight the crew had to reset for me( the airline should know what i'm talking about) It's a six-hour flight but the meal was literally served at 8.55pm(original time) in my section which is the last section to get food when the flight took of at 6.10pm(original time) - almost three hours into the flight. Can't believe they claimed to be number one airline in the world. If you fly to the States from thailand. Take Quatar if you want to go to the east coast or asian airlines any thing japanese or korean or even chinese airline like Hainan airline. They are all way better than this."

Pros: "The travel kits are much nicer now, appreciated the mattress"
Cons: "The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way."

Pros: "The staff at the check in counter at JFK was very friendly and accommodating, much like the crew on the flight. Boarding was orderly and efficiently executed, although some announcement about the 30-minute boarding delay would have been appreciated. Onboard the seating was quite comfortable compared with other airlines I have travelled on and the crew was exceptional in their service - really customer-focused. The meals were tasty with unlimited snacks and complimentary drinks. Generally, I would highly recommend this airline."
Cons: "The TV and remote controls could be updated. Touch screen was largely slow to respond and the whole system could be more intuitive."

Cons: "In cochin to Dubai flight , There was no space to put my carry on baggage, I ask the crew to find the place and put it, but one of the crew said there is a place in the front but she cant take it there, I told her if it is above my seat and close to my seat I don't mind to put , some body taken my space its your responsibility to find the place and put it. then she called her supervisor and the supervisor told me the bag is heavy for her, (the bag was only 7 kg). I have to take the bag all the way to front. The crew is very lazy and too much attitude, wont fly this flight any more."

Pros: "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
Cons: "Organisation was shocking, staff were rude and unwilling to help."

Pros: "Entertainment"

Pros: "Entertainment system really good - great choice and great screen sizel"
Cons: "Lack of choice on main meal"

Cons: "The flight attendants had been un attentive. I was missing a headset so I asked for one, but I never got it. I borrowed that of the person seated next to me. When it was time for serving hot beverages, I skipped tea and waited for the coffee. However, the flight attendant who was serving the coffee never looked my way, and she passed so fast before I got the chance to signal her. Afterwards, I asked three other flight attendants and even though they said they would come back with the coffee, they never did. Finally, when I was about to get up and head to the crew cabin, one flight attendant came by and I pointed to her that I wasn't offered coffe so I was about to go and see if I could get a cup of coffee from the cabin. She said that I didn't need to get up for that and she would get it to me. They eventually brought that coffee one hour after my first request."

Pros: "I like the flight route"
Cons: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."

Pros: "Food is good, inflight entertainment is good, and even though the flight is long, Emirates does a good job inflight."
Cons: "29 passengers were arriving in JFK from MSP, a flight that was delayed due to ground staff issues at JFK (which means that Emirates' partner airline had some issues?). Plane was delayed but we landed just in time to make the connection or so we thought. After running through the terminal, we saw our plane attached to the gate for 53 minutes(I have pictures to show) but Emirates gate staff said the flight is now closed, and didn't let us board the flight. They didn't help us rebook our next flight, or pay for hotel or transportation. And some of us couldn't fly for 2 days because they were overbooked on their future flights. And that's what really happened - Emirates was overbooked for our flight, and conveniently used the excuse that they didn't know our flight had landed in JFK (seriously), and their ground staff was totally non challent about it. They asked us to call the partner airline to rebook, who instead asked us to call Emirates. 4-6 hours of calling for most of us in the middle of the night. Emirates has social media presence on Twitter & Facebook but it's like chatting with a wall. Its 100% useless and waste of time, and I have asked them where I can send my complaint but they won't respond."

Pros: "Entertainment"
Cons: "One of the flight attendants was extremely rude. She passed over me several times like I wasn't sitting in the most uncomfortable seat. In the middle. She didn't want to give me water, I had to ask if I could have some water. TSA held me up, I almost missed my flight had to be rushed on and no place to put my things so I had to sit squashed in the middle seat with all my bags for a 12 hour flight. I won't EVER go through Boston AGAIN. I won't ever chose Emirates for that long flight again, if I can help it. The WORST!!"

Cons: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."

Cons: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"

Pros: "food, comfort, entertainment, staff - very good all round"
Cons: "toilets could have been a bit cleaner"

Cons: "How one of your crew member expressed herself to another crew member regarding the passenger next to me. just because he asked her what type of vegetable were in the eggs. Your crew member was very inconsiderate. All she had to do was answer the question and not make any other comment to her co-worker (Joyanne) about how she wish they (meaning ) passengers would read the menu. I was very disappointed about her comment. Even worst, to see how inconsiderate she was and how she did not even considered if this gentleman could read, or did not have his eyewear. I believe her comment was unnecessary and inappropriate at the time. I could not quite get her name, but she does not need to deal with the public."

Pros: "The amenities in Business Class were excellent - the seat was luxurious and you could actually catch some sleep. The food was gourmet and the staff was very attentive. They made a small mistake and forgot to serve me dessert but the mistake was remedied immediately when I informed them of the slip up."
Cons: "I paid a LOT of money for a Business Class seat and yet I was never notified that my flight was going to be delayed in departing by 12+ hours until after I arrived at the airport. According the the flight crew, they were notified at 9am that morning and the airline had my phone number and email, yet I arrived at the airport at 8pm because I was never notified! I spent $50 to take a taxi to the airport and now I had a 10am departure the following morning! I was given no compensation for this massive issue. Just "sorry, come back tomorrow!" I was very upset! My choices were either take ANOTHER $50 taxi home that night and then another $50 taxi back in the morning or get a $150 hotel room at the airport. So glad I paid THOUSANDS OF DOLLARS for my Business Class seat (a big spend for me as I've never flown Business Class before but felt like a special treat for a special occasion). WTF, Emirates!"

Pros: "Crew is very friendly and fast when you turn on the help sig."
Cons: "I can't handle any kind of spicness in my food. I understand you guys try to give out food similar to the place your visiting, but I wish you guys gave out an option of non spicy food just like you do for vegetarians. I would also like to suggest that your crew members come more frequently to give out water. And the last thing I want to say is the most important, Boarding the plane was such a hassle. I would like to suggest that a crew member should come out and organize the way people are going to be boarding. They can say something like, "seats # A-C can you place stand on the left and Busniness Class on the right" instead of having everyone crowd to the front and be pushing each other. Or have those rope lines like they do at banks and make the people form a line."

Pros: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Cons: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

Pros: "Whole experience was poor"
Cons: "Passenger seated next to me was bigger than the seat could take the whole flight it was u uncomfortable for me to even move an inch He was a smoker and smelt really bad I was told the seat next to me would be empty There was no space for my bag as others brought more than 1 piece of luggage with them on board The toilets weren't checked it was wet and dirty throughout Usually I fly 2/4 times in 60 days with emirates but this was the worse experience I had things on my tray before landing the hostess rudely asked me to put it in the pocket ahead of me as she didn't want to take it from me which is what I had originally requested for On the outbound flight I think your net package by mistake charged me Twice ! I strongly suggest if someone is bigger than a certain size then they should book 2 seats as 17 hours it wasn't easy for me to ask him to sit in a correct manner or have the handle half up so he uses my seat too Overall u satisfied and painful experience Net was slower on outbound too"

Cons: "I had a terrible experience on my flight from BLR to LAX on 12/30/2016. My flight from BLR was delayed for 3 hours because of fog. I had a connection flight from Dubai at 3:15 pm the same day and I was going to miss it. I had a flight from LAX to SFO(I had booked this separately via a domestic airlines) on the 31st at 10 am. The ground staff at BLR told me that they would put me on the 8:30 am flight to LAX on 31st. That would mean more than a 12 hour wait at Dubai airport and they informed me that accommodation would be provided. Based on this I rebooked my LAX to SFO(I paid extra for this) for the next day. On reaching Dubai I was told that I will be put on the 3:30 pm flight on 31st instead of the 8:30 am flight. That would mean a 20 hour wait at the airport. I was also given a SINGLE food voucher and told that no hotel accommodation would be provided. I was also going to miss the LAX to SFO flight which I had rebooked. I requested the ground staff to try and put me on a direct flight to SFO instead. After begging them for a while they put me on a stand by status on the 7:30 am flight the next day. I spent 12 hours in the airport. That flight was further delayed by 3 hours. When my husband contacted the customer service on 31st morning, they told him that accommodation would be provided and sent me an email confirming that. This was in the morning after I had spent 12 hours in the airport. If accommodation was available why was I told by the ground staff that all rooms were full? I also saw them hand out hotel vouchers to other passengers with shorter wait times than mine. Was it based on their nationality(I sincerely hope not but the reviews I am reading of Emirates online suggest otherwise). Fog and other weather conditions are completely understandable but the discriminatory behaviour of the ground staff in Dubai was really disappointing. This new year weekend was my honeymoon and it was completely ruined because of this trip."

Pros: "Normal checking process completed and waiting at gate early."
Cons: "Flight initially was said to be 1 hour late and then it was cancelled altogether. There was no information about why and what are the next steps. People were just following blindly as the group moved, finally everyone was led out of the airport after immigration cancellation, then to baggage claim where we had to collect all checked in big bags and board a bus to take us to hotel . The hotel was good but getting there with the big bags for just a few hours and then the flight was scheduled for night (12 hrs later than original schedule) They could have just held the checked in baggage with them, or arranged an alternate aircraft to arrive sooner."

Cons: "After traveling for 19 hours from Washington DC to Karachi, , They lost by luggage. They asked me to come and collect it after 6 hours. Went to the airport could see my luggage sitting in the trolley but still made me wait another 3 hours. NO COMPENSATION / NO APOLOGIZES Going back from Karachi to Washington DC, passenger besides me had a child in his lap throughout the flight. That passengers arm and legs were in my part of the seat throughout the flight. I could not sit or eat or relax. The child in the lap kept on touching me and the food I had on the tray as was unable to eat it. I weigh 165 but the seats are so small that one has to struggle. When back Dulles airport, had to weight for 1.5 hours for the bag to arrive @ thanks to big jumbo A380 aircraft. First class were priority. They checked in first, got their luggage first on a different belt, rest were treated like third class people. Never wasting my $ in this airline."

Cons: "The service in business class was extremely poor. There was 1 male flight attendant who was extremely rude and refused to help when there were problems with the entertainment center. Several of the monitors/remote controls were not working. The lay out in the business class prevents you from getting up and out to go to the restroom when the person next to you is lying down and sleeping. The seats recline in a way that are not comfortable. The feet are still downwards. Overall, this plane's business class was not worth the money. I expect much more from Emirates."

Pros: "The new A380 flight is very comfortable. The leg room even in economy was great."
Cons: "The in flight crew service was absolutely terrible. I was shocked to receive this kind of service by Emirates. I did not receive any assistance by the crew members even after pressing the call button and waiting for over 20 mins. Finally I had to get up and help myself. This was not just once but twice in a single flight. One of the stewards serving my area seemed very curt. The food was also terrible. My chicken dish was cold and very dry. Even the side bread was like a rock. The coffee that was served after the meal was cold. This kind of service is unacceptable on a 16hr trans Atlantic flight. Overall very disappointed with Emirates."

Pros: "The flight entertainment system and crew were top-notch."
Cons: "The off-loading from the plane after landing in Dubai was as terrible as I have experienced. It took forever to get off the train to the busses, the staff on the ground seemed very confused about who should go to which bus (much to the visible frustration of flight attendants), and once we boarded the bus, it was a half-hour trip to the airport terminal. Half an hour. Standing up, to get from the plane to the airport. We landed an A380 at the Emirates flagship airport on-time for a normally scheduled flight, and it seemed to take everyone by surprise."

Pros: "It was just ok overall."
Cons: "The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it."

Pros: "Emirates is truly like no other airline, they cater to your every need and genuinely care about servicing you and your satisfaction. The crew is exceptionally friendly and pleasant. They do not charge you for every single thing like other airlines do. The food is restaurant qualify food and very filling. The in-flight entertainment channels are numerous and will not leave you wondering what to watch. I wish there were more legroom, but overall, an excellent airline that I would definitely fly again."
Cons: "F"

Cons: "Nothing"

Pros: "Great flight"

Pros: "Crew was really nice can’t complain"
Cons: "Other airlines offer free beer or even hard liquor here u have to pay"

Cons: "Children children children....."

Cons: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Pros: "Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines."
Cons: "Free Wifi."

Pros: "The crew was very nice. Seats were pretty comfy."
Cons: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Cons: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Cons: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Pros: "The boarding process was much easier and faster. No delayed flights."
Cons: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Pros: "Good service"
Cons: "Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich"

Pros: "Friendly crew"
Cons: "Very good overall"

Cons: "The boarding organize by group could improve the process"

Pros: "The crew was great."
Cons: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Pros: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Cons: "the seats are small and very small space in comparison to Lufthansa"

Cons: "One hour delay. Last minute change of seats."

Pros: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Cons: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Cons: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."

Pros: "Nice cabin, clean . Friendly crew"

Pros: "Professional courteous staff"
Cons: "Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight."

Pros: "Very attentive staff, good food and drinks."
Cons: "We paid for upgraded seats that were still very tight."

Pros: "The best thing is that they’re always on time"
Cons: "The seats are way too cramped"

Pros: "Nice self boarding"
Cons: "No big screen to communicate priority to boarding since I am deaf."

Pros: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Cons: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."

Cons: "Outdated plane."

Pros: "Swiss Air is great."

Pros: "Food"

Pros: "Very friendly and efficient Good food"
Cons: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Pros: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."

Pros: "On board service"
Cons: "the teminal 4 sevice at JFK: the huge line before the security looked like a complete misorder and for no reason lingest lined I ever saw in airports instead of spliting the crowd in shorted lines to every security crew without maku=ing people to pass long lines with the hand luggage and children, it was really and absolutelu=y far from any comfort."

Pros: "Food was better than some other long-haul flights I’ve been on. Plane fairly clean and comfortable."
Cons: "Entertainment options more limited than Delta or Virgin, who I’ve usually flown intercontinental. Boarding in Zurich was a mess. No order to it and they didn’t start boarding until 20 minutes before takeoff. Nearly every intercontinental flight I’ve taken needs closed to 45-60 minutes to do a full board. Sure we made up the time in the air but the process to get on the plane was frustrating."

Pros: "It reminds me of school dinners"
Cons: "Bland, over cooked No thought into the presentation or flavour"

Pros: "From the beginning to end the trip was a delight. Crew always on hand and smiling. You really felt welcomed. Lots of food and drinks were on hand throughout the whole trip. It was just wonderful. Cheers to Swiss for providing us with great service."
Cons: "My only complaint is that it took me this long to find this great airline. They will be my to go airline for Europe in the future."

Cons: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Pros: "The service was great, the staff was very friendly and helpful"
Cons: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."

Pros: "The food"
Cons: "There was one flight attendant that was rude. The reat were very nice."

Cons: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Pros: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Cons: "Some flight attendants were not attentive to service."

Pros: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Cons: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."

Pros: "nice staff."
Cons: "lack of space. being in middle row."

Pros: "The crew made the best they can."
Cons: "The airplane was to old. The company should put a better one ."

Pros: "good service"
Cons: "late in departure"

Pros: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Pros: "Comfortable and safe flight"
Cons: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Cons: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Pros: "food and crew were excellent: good meals, free wine."
Cons: "Screen was dim and low-resolution, controls slow and hard to use, no power outlets."

Pros: "Its on time"
Cons: "They trick u, from one way the take ur carry on when u come back they say u have to pay for it. The person that were giving me boarding pass she was very mean she asked a guy the guy was tottaly stupid he was acting like he is the owner of swiss airline"

Pros: "Service was excellent and very friendly."
Cons: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Pros: "Nice flight attendants. Clean planes."
Cons: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Pros: "Accommodating"
Cons: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Pros: "Need a more improvement for the service"
Cons: "Need a proper training"

Cons: "Need better food"

Pros: "Na"
Cons: "Na"

Pros: "Comfortable seats and good entertainment, nice food"
Cons: "Cabin crew were not friendly, and were resistant for any special requests"

Pros: "Tea"
Cons: "Food and service"

Pros: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Cons: "Leg room Food choices"

Pros: "Smooth flight. Food was better than flight out of NY. Very tasty. Terrific crew."
Cons: "Seat was a bit cramped but this was a coach seat so my expectations were not high. Aircraft was smaller than first flight so seats were also smaller."

Pros: "THE CREW WAS VERY EFFICIENT AND COURTEOUS, EXCELLENT ENTERTAINMENT."
Cons: "RAN OUT OF MAIN DISH (ATLEAST ONE)"

Pros: "Good food, new movies and good leg space"
Cons: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Cons: "The plane was too hot"

Pros: "- Friendly crew - Good overall"
Cons: "- Media devices is obsolete with bad barely working touch screens, plus my screen holder was broken - not adjustable. - Old style two-pin audio connectors (making hard to connect your own headphones), it's good that I had an adapter. Though port was malfunctioning anyway and I had to readjust it once in a while or I could not hear anything. - Censored movies, with such censorship it is practically pointless to watch some movies. - Leg room is far from generous (economy class)."

Cons: "Staff seemed to not care about passengers. Could partially be a language/cultural barrier, but i have consistently noticed staff just want to push through their tasks. Actual service is not a priority it seems. Another issue, often times they run out of food."

Pros: "Everything- hot moist wash rags & overnight kit were luxury touches."

Cons: "Didn't get to travel. Will never fly Turkish Airlines again."

Pros: "It was on time and we got there safely, otherwise not memorable in any way."
Cons: "The staff...not very outgoing....they clearly wish that they were somewhere else."

Cons: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"

Pros: "Crew was friendly and helpful. Would choose Turkish Air again."
Cons: "Lost one of our suitcases. It was left in Istanbul and didn’t make it onto our connecting flight to Sofia."

Cons: "Seating too tight/ crew staff members at Istanbul airport"

Pros: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Cons: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"

Pros: "Everything- well done"

Pros: "Confort"
Cons: "None"

Pros: "Great crew and food"
Cons: "Seat comfort/space"

Pros: "The food, when you get what you ask for, isn't bad"
Cons: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."

Pros: "Very uncomfortable seat. Very narrow walk way to lavatory."

Pros: "friendly service, excellent crew, comfortable seats Actually it was my daughter recommendation to fly Turkish Airlines as she flies it almost exclusively We love Turkish Airlines As for Istanbul airport, I had an excellent experience while transiting. Well equipped, clean, nice restaurants and food Good experience overall I loved my flight"
Cons: "turbulence throughout but this is beyond your control I know, we just had nasty weather not on our way from Los Angeles to Istanbul though"

Pros: "Food was fine"
Cons: "Plane left late."

Pros: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Cons: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."

Pros: "Turkish airlines is a very friendly airline. They did a good job of making sure people were taken care of."
Cons: "I was traveling with a group and wasn't able to be seated with my group for any of my flights including a 12 hour transatlantic flight. For whatever reason, I couldn't actually check in for my flight and select seats prior to arriving at the airport. This happened with each ticket I purchased through every other agency except for orbitz.com. Not sure if that was a Turkish Airlines issue or a kayak.com issue, but it was very frustrating. When we arrived at the airport, we could no longer be seated together because everyone else had already checked in online and selected their seats for an overbooked flight. One of my group members was issued a standby ticket and almost didn't get on one of the flights that we paid a lot of money for. I would call this travel experience subpar, but I don't entirely blame Turkish Airlines for this."

Pros: "I liked everthing , and anything."
Cons: "LAX to IST. too many Arabs and pucking Muslims, Please teach them how to behave, bustards, Otherwise I love to guys and girls, Numero uno airline forever, minus hard core Muslims, we do not need them on the board."

Pros: "Boarding and crew"
Cons: "Food. The veg options were very bad."

Pros: "Great flight and awesome entertainment"
Cons: "The food is too small"

Pros: "Price Point."
Cons: "Staff not very Helpful. Really bad security check for USA travelers. Airport security is really out dated, zero technology, not even a metal detector before the gates. They woke up a 15 month baby 3 times for security check. Who does that."

Cons: "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"

Cons: "No entertainment."

Pros: "Every thing was excellent"

Pros: "Excellent STAR lounge in Istanbul Good service, once settled. Friendly staff."
Cons: "On line check-in system does not remember frequent flier info. Passport check at gate was poorly managed. Everyone was in waiting area then told to get out and stand in line for passport check. It happened each time so this seems to be their normal process. On flight back they bused us to the airplane and waited for all three buses to arrive at the airplane before allowing anyone to board. Flight attendants helped with moving carry on bags in bins but with little consideration to the items. Completely unorganized boarding process to the point it is worth paying a little more to fly a different airline."

Pros: "I liked the food and the crew and the entertainment."
Cons: "I didn't like the trip two hours late."

Pros: "It was on time."

Cons: "Terrible service, unhelpful staff on flight and in airport."

Pros: "Quality experience all the way around"

Pros: "Flight in early November, where flying was very relaxed and spacious."
Cons: "TV and Lights gave me a headache, but nothing you can do."

Pros: "Price and flight time and arrival."
Cons: "Your crew at boarding treat people with no respect. I saw the boarding next door to us. The flights info was not put on board due to computer problem! The whole airport system was down for hours. The flight of Najaf city was next gate to my flight gate and one of the crew lead was disrespectful to the people and he rejected few people from the flight so he can collect money from them!"

Pros: "The meals and the service, even in economy class."
Cons: "Nothing."

Cons: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Pros: "food"
Cons: "entertainment is poor no TV on the back seat only on top 1 film is shown for all."

Pros: "All was great as mentioned earlier."

Pros: "Entertainment (movies) always helpful to pass the time."
Cons: "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."

Pros: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Cons: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."

Cons: "My bag was lot on my way to Europe and was delivered 3 days later. My claim for the expenses was not processed yet. My same bag was lost when I arrived to Abu Dhabi. It's been one week and I didn't hear about it"

"I Love Lufthansa airline s and all crew … always accurate and direct thku"

Pros: "The particular flight attendant serving our area seemed rude."

Pros: "Very friendly and helpful"
Cons: "Boarding could be better organized"

Pros: "Nice crew"
Cons: "More comfortable seats"

Pros: "Crew was brilliant"

Pros: "Good crew, comfort and timing"
Cons: "I got what I expected"

Pros: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Cons: "The food was sub-standard, though it was described accurately as a snack."

Pros: "Food was great and the crew were helpful."
Cons: "Seat could have been comfier!"

Pros: "Captain explained situation in person"
Cons: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"

Cons: "Punctuality"

Cons: "Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️"

Pros: "The staff upon checking in were very polite and courteous."
Cons: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."

Pros: "Service leg room and service with a smile"
Cons: "N/a"

Pros: "flight on time-good sevice including food tha I ordered in advance and all my luggage arrived."

Pros: "Great staff. Impeccable service. Nice flight."

Pros: "Nothing"
Cons: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"

Pros: "Flight was very delayed in Munich"
Cons: "Flight was very delayed in Munich due to a shortage of land and handling crew. Very disappointing. Everyone I know who takes this flight complains about the same problem. Arrived in Geneva around 21:00, 1 1/2 hours later than anticipated time of arrival."

Pros: "The food and drink were the only two enjoyable moments of this flight."
Cons: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Cons: "The airport pretty much shut down for awhile so some flights were canceled. Due to the number of people attempting to check in and go through security, I missed my plane and was rebooked in an economy seat. These glitches occur but one would expect Lufthansa to have had a plan to deliver clear directions."

Cons: "The gate was changed a few times.. very hard if you have connecting flights"

Pros: "Nothing"
Cons: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."

Pros: "It was a short flight."
Cons: "I was allergic to ingredients in the in-flight meal. There were no additional options left by the time food got to me. The crew was indifferent about my allergy and seemed offended when I returned the food uneaten."

Cons: "Flight was cancelled 1 hour before departure... customer service was appauling"

Pros: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Cons: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."

Pros: "Timely, friendly, clean plane"
Cons: "Food was bland!!!"

Pros: "Nothing"
Cons: "Attitude of staff very poor at a request for a drink of water"

Cons: "My seat did not recline, the seatback was dirty, the seats were very thin, and I could feel every movement from the person behind me. There was no in-flight entertainment, no USB ports or outlets."

Pros: "Everything as expected."

Pros: "The flight itself was on time, the food was basic, just like drink."
Cons: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."

Pros: "Good service on plane seats weren't bad."
Cons: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"

Pros: "Friendly staff amazing boarding experience"
Cons: "No vegetarian options for food"

Pros: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Cons: "Nothing to dislike"

Pros: "Nothing"
Cons: "Check in 2x and security 2x Then rushing about"

Pros: "Friendliness of staff Efficiency"
Cons: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."

Pros: "Online check in worked well through app."
Cons: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."

Pros: "The short transist time in Frankfurt"

Pros: "Staff were polite Comfort ok Food was basic No entertainment."

Pros: "In my way back from Germany to USA was poor, from the costumer service from the airport to the airplane. They charged me extra on my fly back to US"
Cons: "Very much everything"

Pros: "Entertainment choices, food was delicious, beverages available in a timely fashion, and great crew."
Cons: "Crying baby"

Cons: "Everything.UEverything.United is suck"

Cons: "Vegetarian meal choice not offered"

Pros: "New planes but staff not friendly"
Cons: "Food was terrible. Definitely need to increase food budget and quality. Compare with Emirates about same fare much better food and drinks."

Pros: "Nothing."

Pros: "we arrived early. the headrests are well-designed- all headrests on all flights should be like this."
Cons: "when we first boarded and went to use the restroom before the flight departed, the floor was sticky and smelled strongly of urine. had they even cleaned it on the turnaround? doubtul. several other toilets also smelled like urine early in the flght. the touch-screen on the entertainment interface is not very user friendly and was kind of frustrating."

Pros: "The price was good and connections were well-timed. Lufthansa had great food and service. A glass of pear brandy after dinner? Yes, please! I've seen a few other negative reviews for Lufthansa, but I've always had great experiences with them. The crew and food are top-notch."
Cons: "We had two legs on Lufthansa and the third was Air Canada. Lufthansa was great; great service, great food. But on Air Canada there was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."

Pros: "excellent flight crew, and entertainment options"
Cons: "the food/meals on this flight was awful. More snack options would be nice."

Pros: "Lufthansa delivers always a great service. Good timing, schedule and service!"
Cons: "Nothing!"

Pros: "Flight was fine. Entertainment selections were good. Food was ok but better than any American flights in recent memory."
Cons: "Staff was courteous but not as service oriented as my initial flight to Munich the week prior which is the only reason for 3 stars. Not as friendly, fewer stops with drink cart and other refreshments"

Pros: "Superb service thru Lufthansa"
Cons: "Long wait, but it was cheap so it ofset it"

Pros: "Yes, Very good"

Cons: "Klm is the best, even on a 40min they served small breakfast."

Pros: "The crew was very kind"

Pros: "Impressive service... amazing crew, very friendly and professional"

Cons: "Time"

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"

Cons: "KLM crew exceed our expectations"

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Cons: "Head support for 6 feet plus people on seats would be good"

Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Pros: "Awful"
Cons: "Everything"

Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Cons: "Lost all our bags so couldn’t ski"

Pros: "All good"

Cons: "Turn the lights on early making it hard to sleep"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "Really friendly staff. Great service"

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Cons: "Nothing"

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"

Cons: "I don’t like the limited choice of drinks on these short KLM flights."

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "Boarding/unboarding"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"

Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Pros: "."

Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."

Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Pros: "Services were appropriate for the time of departure and length of the flight."
Cons: "Nothing really"

Cons: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."

Pros: "I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others."
Cons: "If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable."