£508 Find Cheap Flights from Brighton to Santiago de Querétaro

They switched out gate from terminal 1 to terminal two ten minutes before boarding. So we had to make a 20 min crazy fast walk to a different terminal. Then we boarded the plane and waited for over 40 minutes until push back. Brutal

UA28 was good service and meals. UA is upgraded, I would like to book for next flight by UA Thanks Liao

Old and out of date plane, it seem like every time I fly with united there’s and issue. We were delayed,

We took off an hour late due to arrival airport not having enough gates. That was followed by 1:30 wait to get our bags delivered for the entire flight.

Gate got changed about 4 times. Very confusing and very crowded. If you don’t have wifi to help get updates, you can be in deep trouble.

Every single flight with them either cancel or delay for stupid shift. They are full of excuses.

Flight attendant gave incorrect information and no immigration/customs forms!

Checkin was painful and slow! Lady didn’t seem to know what was going on and couldn’t explain the delay. Seemed ahe couldnt see the computer scree and we couldn’t hear her talk through her mask.

Cabin crew was very friendly, requests were satisfied promptly and cheerfully, and the cabin was reasonably clean when I boarded. The United lounges at Newark and Heathrow are always well-run and comfortable, especially Newark. I look forward to the new lounge that will be part of the rebuild of Terminal 2 at Heathrow.

Not enough room between rows and food was gross. $160 baggage charge?! Never again.