Find Cheap Flights from Brussels Bruxelles-National & other airports to New York (BRU - NYC)

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Good to know

Low season:
March
Best time to beat the crowds
4%
expected price decrease
High season:
July
Most popular time to fly
18%
expected price increase
Average price:
£609
(avg. price over the last 2 weeks)
Good deal:
£372
or less (return)

When to Book Flights from Brussels Bruxelles-National & other airports to New York

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for £371 or less.
The cheapest flight from Brussels Bruxelles-National & other airports to New York was found, on average, 70 days before departure.
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is March.
Morning departure is around 37% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Brussels Bruxelles-National & other airports to New York Flights

How long does a flight from Brussels Bruxelles-National & other airports to New York take?
An average non-stop flight takes 9h 00m, covering a distance of 3661 miles.
How many flights are there between Brussels Bruxelles-National & other airports and New York?
There are 110 (non-stop) flights between Brussels Bruxelles-National & other airports and New York per week, averaging 15 per day.
Which airlines provide the cheapest flights from Brussels Bruxelles-National & other airports to New York?
In the past 3 days, the cheapest return tickets were found on WOW air (£223), Icelandair (£302) and TAP AIR PORTUGAL (£303).
Do I need a passport to fly between Brussels Bruxelles-National & other airports and New York?
Yes.
Which airlines fly most frequently between Brussels Bruxelles-National & other airports and New York?
Delta (2 times daily), Brussels Airlines (2 times daily), Lufthansa (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Brussels Bruxelles-National & other airports to New York?
For Brussels Bruxelles-National & other airports to New York, Monday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from New York back to Brussels Bruxelles-National & other airports, the best deals are generally found on Saturday, with Wednesday being the most expensive.

Book cheap flights from Brussels Bruxelles-National & other airports to New York (return)

Airports
Origin
Brussels
£223
only
£223
Destination
New York
£223
only
£223
Newark
£253
only
£253
Mon, 30 Apr
BRU
JFK
17h 00m
Sat, 19 May
JFK
BRU
28h 55m
£223
Trip: 20 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
BWI
KEF
OK 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

ORD
KEF
OK 4.0

price

everything else

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

Fri, 20 Apr
BRU
EWR
11h 00m
Wed, 25 Apr
EWR
BRU
10h 20m
£302
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
TXL
OK 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

Mon, 12 Feb
BRU
JFK
12h 50m
Mon, 19 Feb
JFK
BRU
12h 30m
£303
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2951 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.2
DKR
LIS
Mediocre 2.0

Not good I book a fly

LPA
LIS
Mediocre 2.0

Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later.

LIS
LHR
Good 6.8

The crew did a great job.

The boarding process was nutz. We had to take a bus away from the terminal to board the plane. The flight was delayed. I was not very happy to have to spend $92 to check 2 bags.

JFK
LIS
Mediocre 2.0

Cancelled our flight, at 4am. Did not give a reasonX

LIS
MIA
Good 7.0

The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow.

The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad.

Wed, 14 Feb
BRU
EWR
13h 20m
Mon, 26 Feb
EWR
BRU
13h 30m
£308
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 21 Feb
BRU
JFK
13h 10m
Mon, 26 Feb
JFK
BRU
9h 04m
£319
Trip: 6 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 9 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ZAG
CDG
Good 6.0

Old plane, bad food & old crew

ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

DEN
ATL
Excellent 8.6

On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.

On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.

GSO
ATL
Excellent 10.0

Plane nice and comfortable

BRU
JFK
Good 7.6

Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration.

No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle.

Fri, 12 Jan
BRU
EWR
10h 50m
Thu, 18 Jan
EWR
BRU
11h 05m
£253
Trip: 7 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

DUB
KEF
OK 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

ORD
KEF
OK 4.0

price

everything else

Fri, 18 May
BRU
JFK
17h 00m
Wed, 30 May
JFK
BRU
28h 55m
£256
Trip: 13 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

ORD
KEF
OK 4.0

price

everything else

CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

DUB
KEF
Mediocre 2.6

By the time you pay for a 20kg bag or even a standard carry on, a seat that reclines, and a drink of water or two, you could get a much better flight with all amenities included and a shorter turnaround for the same price.

Fri, 4 May
BRU
EWR
11h 00m
Sat, 12 May
EWR
BRU
10h 20m
£303
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

EWR
KEF
OK 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
LHR
Mediocre 2.0

See above.

KEF
ORD
Mediocre 2.0

same as above

same as above

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

Tue, 27 Feb
BRU
EWR
33h 20m
Mon, 5 Mar
EWR
BRU
27h 30m
£310
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 16 Feb
BRU
JFK
12h 50m
Fri, 23 Feb
JFK
BRU
12h 30m
£311
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2951 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.2
DKR
LIS
Good 6.3

the flight was fine.

The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired

DSS
LIS
OK 5.3

Nice crew, on time departure

Old plane, bad food

DKR
LIS
Mediocre 2.0

Not good I book a fly

LPA
LIS
Mediocre 2.0

Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later.

JFK
LIS
Mediocre 2.0

Cancelled our flight, at 4am. Did not give a reasonX

Fri, 4 May
BRU
JFK
17h 00m
Fri, 11 May
JFK
BRU
28h 55m
£261
Trip: 8 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

KEF
EWR
OK 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

DUB
KEF
Mediocre 2.6

By the time you pay for a 20kg bag or even a standard carry on, a seat that reclines, and a drink of water or two, you could get a much better flight with all amenities included and a shorter turnaround for the same price.

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

Tue, 6 Mar
BRU
JFK
13h 10m
Sun, 11 Mar
JFK
BRU
14h 25m
£320
Trip: 6 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 9 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
MIA
OK 5.3

Some of the flight attendants were rude and not very welcoming at all.

BWI
JFK
Mediocre 3.6

There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.

ZAG
CDG
Good 6.0

Old plane, bad food & old crew

LGA
ORD
Excellent 10.0

Flight was on time. Boarded quickly with no fuss.

BRU
JFK
Excellent 8.0

I had ordered a dairy - free vegetarian meal for the international flight. Initially the attendant brought me a vegetarian meal with cheese, part of the regular meal options, then she found the one with my seat number that was dairy - free. It was quite tasty! And I was grateful, since I would not have been able to eat the meal with dairy. It is not a preference, dairy makes me ill. The delay departing from Brussels caused us to miss our connecting flight to Denver, but our provided hotel accommodations in NY were quite comfortable. One item of note: The LaGuardia staff person, who made our arrangements for the overnight stay, said there was a shuttle from the hotel to JFK ( where our flight was in the morning), so she did not give us a travel voucher for the morning. The Hotel only has a shuttle to LaGuardia; it never has a shuttle to JFK. It seems the staff person should have known that. When we called Delta to ask how we should handle that, Delta kindly offered us reimbursement; it was just a phone call and a mailing for us and for Delta that was extraneous. Our interaction with the staff person was entirely pleasant, we were just surprised that there was misinformation.

Thu, 1 Mar
BRU
JFK
11h 20m
Mon, 12 Mar
JFK
BRU
10h 05m
£304
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
OK 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

EWR
KEF
Mediocre 2.0

Literally nothing

The seat was uncomfortable, the service was slow, both my flights (Newark to Reykjavik and Reykjavik to Heathrow) were delayed and the flight staff was incredibly poor about providing us updates not to mention any accuracy with the timing. Overall, my experience with Icelandic Air was so bad I will never fly with them again.

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

Thu, 26 Apr
BRU
EWR
28h 05m
Tue, 1 May
EWR
BRU
18h 40m
£313
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 11 Mar
BRU
JFK
18h 45m
Sat, 17 Mar
JFK
BRU
30h 55m
£323
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2951 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.2
LIS
MXP
Mediocre 2.0

I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit

DSS
LIS
OK 5.3

Nice crew, on time departure

Old plane, bad food

LPA
LIS
Mediocre 2.0

Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later.

AGP
LIS
Excellent 10.0

Efficiency and friendliness of staff with a visible commitment towards passengers on-board (customers). One of the best experience, even though the flight was too short, and even then the airlines served snacks and refreshments... Simply Amazing... A 5-STAR service to its customers... Wow

NONE

DKR
LIS
Mediocre 2.0

Not good I book a fly

Mon, 25 Jun
BRU
JFK
13h 10m
Sat, 7 Jul
JFK
BRU
7h 38m
£327
Trip: 13 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 9 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
BRU
JFK
Excellent 9.0

Food and choice of entertainment was excellent.

Was stuck with the middle seat so I knew what I was in for.

LGA
ORD
Excellent 10.0

Flight was on time. Boarded quickly with no fuss.

GSO
ATL
Excellent 10.0

Plane nice and comfortable

BRU
JFK
Good 7.6

Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration.

No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle.

ZAG
CDG
Good 6.0

Old plane, bad food & old crew

Wed, 2 May
BRU
JFK
17h 00m
Mon, 7 May
JFK
BRU
28h 55m
£271
Trip: 6 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
DUB
KEF
OK 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

ORD
KEF
OK 4.0

price

everything else

CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

LGW
KEF
OK 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

Thu, 10 May
BRU
JFK
11h 00m
Sat, 19 May
JFK
BRU
10h 05m
£312
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
TXL
OK 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

Wed, 28 Feb
BRU
EWR
9h 00m
Mon, 12 Mar
EWR
BRU
26h 10m
£315
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 28 Feb
BRU
JFK
19h 45m
Sun, 11 Mar
JFK
BRU
12h 30m
£324
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2951 reviews
Overall
7.6
Boarding
7.5
Comfort
7.4
Crew
8.0
Entertainment
6.8
Food
7.2
AGP
LIS
Excellent 10.0

Efficiency and friendliness of staff with a visible commitment towards passengers on-board (customers). One of the best experience, even though the flight was too short, and even then the airlines served snacks and refreshments... Simply Amazing... A 5-STAR service to its customers... Wow

NONE

DSS
LIS
OK 5.3

Nice crew, on time departure

Old plane, bad food

LIS
MIA
Excellent 8.0

Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time

Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!

LPA
LIS
Mediocre 2.0

Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later.

MXP
LIS
Excellent 8.0

Very gentle staff. Good food and service. And I will visit Lisbon next time.

Too early in the morning. A better connection in Lis wil lhelp

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