|Flights arrive in||New York|
|Flights depart from||Brussels Bruxelles-National & other airports|
|Airlines||Brussels Airlines, Lufthansa, Icelandair, Delta, TAP AIR PORTUGAL|
Pros: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Cons: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
Cons: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
Cons: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
Pros: The crew was very cool
Cons: The food was ok
Cons: He option to split groups of travellers.
Pros: All was fine on the flight.
Cons: The woman at the "Groups" check in area on 4/20 Saturday morning had the personality of a cactus needle. She was condescending and sent us on a wild goose chase to pay for our bags. Why didn't she just send us to that area in the first place to take care of the check in process at the same place?
Pros: Crew were friendly, boarded promptly
Cons: Food could have been better.
Pros: The crew was very friendly and provided excellent service
Cons: The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable.
Cons: Boarding by rows would avoid people rushing to line up ahead of time.
Cons: Definitely not a comfortable flight. And being that it’s an international flight, some free snacks would have been nice.
Pros: I like the pillow and blanket.
Cons: The boarding process is not well organized compared to other airlines. Passengers should get a bottle water every flight.
Cons: Needed a little more space.
Cons: A light snack like a cookie or pretzels would have been nice, not just water
Pros: The crew was great. I mostly slept through the whole flight, but they were very welcoming.
Cons: I probably should have paid more for a more comfy seat.
Pros: That there were TVs to watch on the seats and that it was quick boarding
Cons: Delayed flight
Pros: Yes the crew was amazing
Cons: Late boarding. Slow de-boarding.
Pros: on time, food
Cons: I asked male attendant for pillow and blanket , he said no!!!!!!!!!!! foot rest would not stay in upright position, I could not remove remote from back of chair, outlet for headphones was broke.
Pros: TAP airline didn’t charge me for a checked bag on my flight to Lisbon. On the way back to Rome I was met with blank faces and no options. They demanded the extra $70 for a checked bag. On my way to Rome, a group of students were yelling and crawling all over the seats and blocking the aisle. Worst
Cons: Full airline policies up front.
Cons: We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!
Pros: Mechanical delays leaving London, missed flight connection to New York, now TAP wants to charge me for rescheduling!
Cons: There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late.
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