|Flights arrive in||New York|
|Flights depart from||Brussels Bruxelles-National & other airports|
|Airlines||Brussels Airlines, KLM, SWISS, United Airlines, Air Canada|
Pros: Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
Pros: cheap ticket
Cons: lack of service, very unfriendly stewardess
Pros: Food and a good cabin crew on Brussels Air.
Cons: No complaints
Pros: Comfort of the plane, service
Cons: No business lounge in CDG before 9am
Pros: At least it was a flight
Cons: Noisy, no complimentary snacks nor drinks, no legroom
Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it
Pros: The crew!!
Pros: The crew was very nice
Cons: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.
Cons: The flight was cancelled and had to be rerouted on United Airlines.
Pros: The constant smile conferred by flight attendants through the entire flight.
Cons: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.
Pros: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.
Cons: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.
Cons: Crew was excellent Seats very short on leg room and hard cushions
Cons: When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance
Pros: full aircraft
Pros: Entertainment System (technical apparatus neat); Food tasty
Cons: Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;
Cons: Missed connecting flight by 15 minutes because of mechanical issue with plane. United made the transition as painless as possible but still wanted to sleep in own bed last night!
Pros: Coach seat in economy. Enough said.
Cons: In flight entertainment was down for entire flight.
Pros: Screens provided. Power outlets at seats.
Pros: Crew was great
Cons: Airbus seats comfortable but not the same on the Boeing 747
Pros: Crew was nice.
Cons: How much do United Engineers get paid? They can’t figure out how to make the last row recline? And why was this particular flight not able to let me select a seat?
Cons: Attendee is very rude.
Pros: The variety of food for purchase was nice!
Cons: THERE WAS NO WIFI ON A 6HR FLIGHT!!! omg its 2019. mind blown.
Cons: I used Kayak to find my ticket and fill out my information (all kayak logos on top of the page and so on). However, when my confirmation email and e-ticket came in, they were issued by Budgetair.com. I had no experience with them and took it to be a reliable website since they were working with Kayak. However, I had to change/cancel my flight because of delayed passport delivery, and this is when everything turned very Ugly! I had to spend an hour over the phone to get connected to an agent with BudgetAir, who disconnected the line within 2 minutes saying: “please hold so I can pull up your information”. This game went on for 6 hours. I tried to connect with the airline directly to make the change, which was not possible since Budgetair had placed a restriction on this ticket. After 6-7 hours, which meant no work for me or lunch because I was sitting behind my desk with a phone on my hand, I got through an agent who was rude and impolite. He took 15 minutes to find flights for the new dates (I did it in 2 minutes on their website), and then told me to pay $315 in extra fess. When I inquired that the prices on your website for the exact same ticket is way cheaper than my original ticket price, he got angry and aggressive. Basically implying that I have no choice to take their offer as is, or let go of my original ticket price of over $2000. Long story short, DO NOT buy from BudgetAir if you like having a peace of mind!
Pros: The boarding was good and effective, Entertainment was good.
Cons: The crew did not pay attention to my requests for beverages and forgot to bring me what I have asked.
Pros: The people at the gate. Excellent the girl from El Salvador
Cons: The worst, the attitude of a crew member named Andrew.
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