|Flights arrive in||Newark|
|Flights depart from||Brussels Bruxelles-National & other airports|
|Airlines||WOW air, British Airways, SAS, Icelandair|
Pros: nothing can come to mind and unable to get connection flyer to their flight on time.
Cons: staff were not experienced to control connecting flyers-should have released those passengers first
Pros: It was a budget flight not much to expect, service was nice.
Cons: Not enough leg room, I didn't expect to be in first class but even sitting upright I could barely sit in my seat.
Pros: The staff was friendly.
Cons: This is a really basic airline, without creature comforts. No food or drinks are included, and what is for sale on board, is overpriced. The regular seats are really tight, don’t expect to stretch your legs.
Cons: I originally booked a straight flight from KEF to SFO 2 months in advance and all of a sudden WOW sent me an email saying that they changed my flight to a different one with 6 hour lay-over in LAX due to overbooking. And the email notice was sent < 24 hours before the actual departure. So if I didn’t check in online, I would never find out before coming to the airport. When called to inquire more info and request to change to a different flight that would work better for my schedule than the one WOW automatically decided to switch me to, the representative was not very helpful and giving push back. I had to talk to a manager... Long story short, the flight itself, the seats, and attendant crew were all fine, but the booking/scheduling is a bit of uncertainty (like they can change flight on you whenever and to whatever they want).
Pros: All comfortable & smooth.
Cons: All good.
Pros: Crew was good. Cramped seating as usual.
Cons: Extra seat leg and knee room like 4 more inches would make all the difference in the world.
Pros: The safety video.
Cons: Cleanless, dont charge people to change seats when the flight is not super busy....
Pros: Good service, entertainment screen were good. Food was good.
Pros: Yes they were so amazing
Cons: Boarding procedures need to be improved upon
Pros: The crew was professional. Plenty of space to store my carry on bag overhead. I also like the safety video at the beginning, featuring actors and comedians.
Cons: I have no complaints about this flight.
Pros: The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing.
Cons: In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing.
Pros: Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?
Cons: Mildly annoying advertisements for the in- flight shopping during the movies and overhead
Pros: SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated.
Cons: Used backup plane. It had an older entertainment system.
Cons: Late departure. No roof during queuing for loading and rain...
Pros: No problems. I was satisfied
Pros: Overall nice service
Pros: Crew was really friendly, we had the seats behind first class so we had a ton of legroom. I would definitely fly Iceland air.
Cons: We had a 5 hour flight and they didnt serve snacks of food. The flight didnt include bags. 2 bags cost $160
Pros: Great leg space and friendly staff.
Pros: The crew was very helpful and kind.
Cons: I wish there were more movies to choose from and a little more room in the seats.
Cons: The boarding process was non existent and lacked personnel at the terminal. The flight was six hours, a snack should be offered.
Pros: Very speedy embarkation process
Cons: The seats weren’t comfortable, no snacks were offered at all unless you paid for food, & we had to get off the plane in Iceland on the runway & walk to a bus that took us to the terminal.
Pros: Good price point. Excellent crew. Entertainment with free movies and very nice travel info-logues on Iceland. Nice flight.
Cons: Reykjavik airport had bus to outside stairs boarding, but that's not the airline's fault.
Pros: In time, no delays, very kind crew
Cons: Small selection of movies.
Newark (EWR) United States
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