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Delay in boarding with no explanation why. Stood for about 40 mins waiting to board

Buy-on-board through the app is a great feature!

The baggage wasnt uploaded to the plane, lost baggage handling is very poor.

I had heard horror stories about Ryan air and was a little worried about my flights with them but I had 3 flights with them in Italy, Puglia and Sicily and it was a painless and smooth process. I was very happy.

Ryan air flight was good. Nothing to complain about. I had heard absolute horror stories about Ryan air so was worried about the flight but everything went smoothly. We have had two Ryan air flights with no problems. Last flight is Vernon come. Palermo to Milan. Fingers crossed.

The flight was 1h delayed. There was a flight attendant making announcements in the cabin, but it was impossible to understand whether the information was important or not. (Although whatever she was saying, it was clearly meant to be communicated to the passengers.) From the way she spoke, it sounded like Spanish, but only thanks to catching one word out of every five or six — mumbled through her teeth — I realized she was actually speaking English. It was quite embarrassing

From boarding to disembarking, the whole operation was very efficient.

What we can expect? Soon we will have to travel standing on the hallway. Let me be fair, I had worse experiences with Ryanair.

There isn’t any entertainment. The food and drink was available for a price. I didn’t buy any.

The table at my seat was dirty, the crew was nice, the boarding was swift. An average Ryanair experience but this time the plane was not properly cleaned between flights.