It was fine, seats were entirely too small. I’m not a huge man, and my hips barely fit in the seat.
It was fine, seats were entirely too small. I’m not a huge man, and my hips barely fit in the seat.
Flights were actually with Aer Lingus outward and American Airlines & Aer Lingus on the return journey. Outward flight with Aer Lingus was good but the return flight with them was not so good as our seats were in a poor condition (15A & 15C) and looked like they needed replacing! The American Airlines flight from Miami to JFK New York was good and the seats were very comfortable and spacious (32D & 32E)
Lost bag on an hour and a half flight with no connections - ridiculous!
Boarding was as fast and efficient as possible. The flight crew were amazing and extremely friendly. We enjoyed our flight.
The flight as far as timings go was excellent. Unfortunately we ended up sat with someone on a night flight who had been drinking alcohol before boarding and BA staff were happily serving him more alcohol. He was very drunk which made our flight uncomfortable and awkward. My partner had this person lying on him whilst asleep. Alcohol should be served minimally. If there had been an emergency this person would not have been in a fit state to act accordingly.
The seats were uncomfortable. It was an old plane. The crew could have been more hospitable.
Coach seats are too tight. Seem designed for small people. Food different but OK. Staff helpful.
The flight was delayed as they were waiting on catering. Catering. Was eventually delivered but they still had no food. No meals for us in business class - just a bag of nuts.
They cancelled our ticket, gave us no warning, they reissued it 4 days prior to trip and it was cancelled again when we got to the airport- very stressful, the flight was overbooked so they drove us across Milan to malpensa
When bussing people to/from the gate, don't pack everyone in like a can of sardines and don't send the bus on its way if the plane isn't ready. Waited for about 40 minutes packed in this bus...both ways!