Daily cleaning, installation of cabin HEPA filters on flights from Dammam to Trivandrum
Air India has waived its change and cancellation fees on flights from Dammam to Trivandrum. Confirm policy on booking site.
Direct flights cover the 2168 miles separating Dammam to Trivandrum in about 4h 20m.
There is usually 1 direct flight each week leaving Dammam in the direction of Trivandrum.
In the past 3 days, the cheapest one-way tickets to Trivandrum from Dammam were found on flydubai (£109) and Air India (£121), and the lowest return tickets were found on Air Arabia (£215) and flydubai (£245).
On your way to Trivandrum, you’ll fly out from Dammam King Fahad Intl. You’ll be landing at Thiruvananthapuram.
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Scores according to KAYAK customer reviews
Pros: "The crew and the selection of movies"
Cons: "The food"
Pros: "I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice."
Cons: "This leg was pretty much ok. Took an hour + to receive my baggage."
Pros: "Staff were very friendly apart from the check in guy (Saudi) I assume. Food was okish, Seating was average."
Cons: "Plane had an awful smell upon entry. This was on both legs of the journey."
Cons: "Need better training."
Pros: "The food was really good. Had the chicken sausage with pasta and mushroom."
Cons: "After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck."
Pros: "Everything was great!"
Pros: "Very friendly and attentive crew. Good entertainment options."
Cons: "Business class seat is OK, not great - fine for 3.5 hour flight"
Pros: "Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food."
Cons: "I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka."
Pros: "Fast and efficient."
Pros: "I have found Sri Lankan staff to be most friendly and accommodative."
Pros: "Food , cleaning,"
Cons: "Connectivity as we have to wait 7!hours @ Colombo airport"
Cons: "Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats."
Pros: "The service and crew were excellent!"
Cons: "The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable."
Pros: "Crew was very nice"
Cons: "Food was with a lot of chilli and very spicy"
Cons: "Flight was late and because of that we missed adelaide flight"
Pros: "Friendly crew and great food"
Cons: "Delay to take off"
Pros: "Acceptable but not exceptional as expected"
Cons: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."
Pros: "comfortable timing for india."
Cons: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."
Cons: "For a family of 4, 3 of us had continual problems with the sound on the entertainment system during movies, etc"
Pros: "Luggage ready as soon as through Immigration in Sri Lanka"
Cons: "Food was gritty and cold. Did not eat."
Cons: "The connecting flight (at Colombo) was delayed for more than 5 hrs and there was no communication of whatsoever. There were barely any Srilankan airline personnel at the terminal/information desk to help assist or inform passengers. No acknowledgement of the discomfort caused to passengers."
Pros: "Srilankan Airlines's food was one of the best I've had. I've flown on over 50 airlines and was happy to see that the food was not processed junk as you find in most airlines. The ingredients seemed fresh. The crew were awesome: polite, kind, and considerate. They were eager to accommodate passengers' requests. The jets were new and clean. The entertainment system was touch-screen."
Cons: "The passengers were loud and ill-mannered. They gave the crew a tough time. These complaints, of course, is not a reflection of the airline."
Pros: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Pros: "On time, efficient, served a light breakfast"
Cons: "Would have looooved a coffee :P"
Pros: "Crew are very polite. Fast response."
Cons: "Entertainment for movies no so much update."
Pros: "Good service"
Cons: "The SriLankan transfer desk was difficult to find at AbuDhabi airport. Better signage is needed."
Pros: "Leg room better in Economy than other flights"
Pros: "Kayak services very good"
Cons: "Kayak services very good"
Pros: "Even though it was an hour long flight, they served us snacks. Food was not very good though."
Cons: "Flight was late by 20 minutes."
Cons: "No headphones were given.. No entertainment"
Pros: "Business class on A330. Service excellent."
Cons: "Crowd control at gate kind of chaotic. Colombo Airport rather disorganized."
Pros: "They have great direct service, and moderately priced. And fantastic flight times."
Cons: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."
Pros: "So good"
Cons: "Everything ran smoothly"
Pros: "Very polite and courteous Service Attitude by crew although it was a short flight."
Pros: "Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber"
Cons: "Food of course"
Pros: "The staff were nice."
Cons: "Everything except the staff"
Pros: "New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good"
Cons: "Colombo - Doha flight service not as not good. Delay in serving food and drinks. Bread served after I completed my dinner. No water supplied. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months."
Pros: "Poor food service"
Pros: "The methodology for offering the meal is appreciable and the menu was delicious with good quality."
Cons: "I regret to state that there was no proper functioning of air conditioners at Colombo airport and during the taxi on the bus from Plane."
Cons: "Everything was pathetic. Delay in both the flights. No provision for lounge access. Will never fly srilankan again."
Pros: "The staff, the entertainment, the food!!!!"
Pros: "Check-in was smooth. No preference to Oneworld traveller. Quick meals."
Cons: "Offered warm water in hot weather. No entertainment Unable to check-in online."
Pros: "There was no entertainment as it was a short flight.had to report quite early in the morning because of airport renovation.otherwise the flight , journey and food were Good"
Cons: "Had to wait for one and half hours to get our luggage from the belt as all gulf transit passengers who checked in later than us got theirs first and since we checked in first our luggage came last.I had onward journey for eight hours by bus and with lack of sleep the previous day it was quite tiresome."
Pros: "Chennai to Columbo was nice and easy, on time."
Cons: "No liquor served."
Pros: "the ladies were beautiful in their saris, flight left on time, boarding was easy, lunch was decent and price was good. would fly again!"
Pros: "On time arrival. Personal entertainment system. Meal included. Everytging for a 3h flight. Amazing."
Pros: "Every think was a range and serve nicely"
Cons: "Arriving time"
Pros: "The movies were good"
Cons: "Un comfortable seats very bad air conditioning + the flight was delayed for more than an hour and I had a connecting flight which I miss ! Due the delay"
Pros: "That it was a direct flight"
Cons: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
Cons: "Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage."
Pros: "Nice clean plane"
Cons: "Snacks would have been better than a cheese sandwich"
Cons: "Again entertainment system was horrible with flickering screens"
Pros: "Seats were superb. Competitive price"
Pros: "The company of the 7 year old girl in the seat in front."
Cons: "The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm."
Cons: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."
Pros: "Price was really good"
Cons: "Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port"
Cons: "No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers"
Pros: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
Cons: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."
Pros: "Got 3 seats so I could sleep"
Cons: "everything ok"
Pros: "food was ok and ample."
Cons: "window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife"
Pros: "entertainment, good movie choices"
Cons: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Cons: "Poor service Not adhering to time Very bad air conditioning"
Cons: "First time in my life that the airplane food was cold. There also was no in flight entertainment."
Pros: "As above."
Cons: "As above."
Cons: "Immigration at MCT - too many flights at the same time."
Cons: "Slow check in at Kathmandu"
Pros: "Ease of transfer and information"
Cons: "No option on dietary requirements"
Pros: "It was a smooth journey"
Cons: "It was overall a good experience. Nothing negative to say."
Cons: "The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show."
Pros: "Every thing was as per as mentioned g"
Cons: "So far good experience"
Pros: "Excelleng servive"
Cons: "The flight was cancelled. There was an overnight delay of 8 hours until the next flight. During the flight, the young male cabin crew spent more time sitting and chatting with other young male passengers and not attending to there duties. I will not fight on another Oman Air flight if this is the way you conduct business."
Cons: "Very delayed. Would not put us on a direct flight."
Pros: "We took off on time. Attendants were nice. Value for money."
Cons: "Lavatory I used was a bit messy. Meal option was a bit blah."
Pros: "Better options in A/V meal"
Pros: "Staff trying to think of what we need before they ask for it. Impressive."
Cons: "All was fine"
Pros: "Nearly all staff very professional and trying to 'be the best'. Generous with drinks."
Cons: "Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered."
Pros: "Was the cheapest flight for the dates on offer and now apparent short cuts"
Pros: "It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from."
Cons: "The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much."
Cons: "I didn't make the flight, my travel partner was in an accident and the cancellation fees were more than the tickets. That sucks..."
Pros: "Crew, on time departure and ahead arriavel"
Cons: "Food was unexpected from Oman air."
Pros: "Plane took off an hour late. Confusion among boarding agents at the gate. Old aircraft."
Pros: "I liked it when we arrived at our destination."
Cons: "The seats are rediculously small and rather uncomfortable. It took way too long for us to be served beverages. And when I needed more water, no one was around to bring it. They delivered the food and then took ages to collect it once we were finished. The sound for the in flight entertainment was broken on my consol. There seemed to be a problem with the air flow: it was really hot on both flights."
Pros: "It's very cheap"
Cons: "I recommend to buy taket from kayak"
Pros: "Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others."
Cons: "Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight."
Pros: "A few select staff.. the rest was rather "meh" or less"
Cons: "Most of the staff were rather inpersonal.. the food is a joke, better off without it. Kind of an embarrassment for a national airline."
Pros: "Most comfortable seats on the sector Lahore to Muscat, flat beds. Lounge arrangement at Muscat airport was very comfortable given that I had a long layover. Food served was mostly good and the attending crew were quite courteous!"
Cons: "No new movies on the entertainment system with limited choice."
Pros: "The good thing was that my bags arrived quickly to the baggage carousel."
Cons: "The entertainment console did not work on the flight out."
Cons: "After boarding 3 passengers were made to disembark. This happens for different reasons. But the pilot refused to turn any ventilation. Cost savings? We were left to fan ourselves as the cabin overheated in the hot sun. No civilized airline can showe this sort of disregard for passenger comfort. After being tortured for an hour we finally got off the ground. Sorry, Oman Air, lots of room for improvement. I had a wonderful time in Oman and look forward to returning on Emirates."
Pros: "I lost the Skymiles because of that !!!!!"
Pros: "The flight was uneventful like you like airline flights to be."
Cons: "At Oman ticket counter getting my boarding pass, ticket agent demanded to see my exit document in addition to my passport. As a US citizen I had read you can get a visa on arrival in Dubai with just your passport. Ticket agent was prepared to deny my passage on flight. Luckily I had my computer with me with my exit flight info on it which I showed to agent. In order to satisfy passport immigration when I got to Dubai I took a phone camera picture of my exit flight info. When I got to passport immigration desk in Dubai the first thing I did was show my phone camera picture of exit flight info. She said "We don't need that, we just need your passport" and I am thinking "Scam". Oman Airline would like for you to purchase additional on the spot airline ticket from them if you don't have one. As an airline in the travel business I would think that Oman Airline would make it a point to know what the rules of travel are."
Cons: "The plan was small"
"General upkeep of the flight could have been better. One of the toilet in economy class stopped working within 3 hours of the flight. Selection of movies in regional language is not adequate. The monitor was not functioning properly. Map feature not working."
Pros: "Nothing was “great”. Food was reasonably good. The staff was courteous enough."
Cons: "Delay for 2 hours after boarding, with no Air conditioning.That’s unacceptable. The entertainment system not working even after resetting by the crew. I was told many seats had the similar problem !!"
Cons: "Cleanliness of the flight. Horrible bathrooms."
Cons: "It was like flying a crowded bus with push and shove!"
Pros: "No seats are horrible, Toilets/ Restrooms are smelling very bad. No staff bother even the flight Attendant"
Cons: "This is lazy people never bother what ever you tell them. I don’t think they will improve. Your travel blog should not do any business with them it will bring shame & negativity."
Cons: "Never ever travel by this airline. The flight was delayed by three hours and no one at the at airport was available from Air India to at least tell us when it going to fly.Despite having a business class ticket we were made to stand for three hours and no reason was given for the delay. No question"
Pros: "Spacious seats. Shorter duration."
Cons: "Crew is unprofessional. They are least interested in helping Air India survive or thrive. We need better trained and considerate crew to help air India compete with the rest."
Cons: "Entertainment system was not working at all."
Cons: "Entertainment system did not work at all in 2 of the 3 seats. Airline staff could do nothing. AI staff does not help as we we're heading to Bangalore & Baggage need to be claimed in Delhi with just 2 hours transfer. We had to rush & no help from AI staff . Poor service."
Pros: "The food coming from India was a notch above the food going there, perhaps because one is prepared in India where it is more economical to supply. I would definitely take the airline again, because of the value/price."
Cons: "The restrooms need more attention and the entertainment system has some glitches."
Pros: "The food was good"
Cons: "Condition of the aero plane. The maintenance could have been better"
Pros: "Food was good."
Cons: "Delayed!!! We had to travel onwards to Indore and we didnt get started till 11.30pm We had to pay the cab driver extra because of this."
Pros: "Inter transit."
Pros: "Crew were so helpful and attentive helping the passengers."
Cons: "Onboarding process."
Cons: "The flight was extremely delayed and the AI didn't even bother to tell us. Reached almost 3 hours late."
Pros: "On the Dreamliner airplane there was plenty of room, even in economy, for my legs. Even for the 5 minutes when someone leaned back I was comfortable. Movie selection was great and the service excellent."
Cons: "There was nothing that stood out as disappointing."
Cons: "I had a valid ticket with a seat number ,yet I could not board the flight, as the airline said we are over booked. I had to postpone my journey for another day. Resulting in tremendous financial and reputation loss"
Cons: "No entertainment"
Pros: "The only problem was entertainment didn’t work"
Cons: "Food was good & it was a 9:00 pm flight!"
Pros: "Service by the stewardesses"
Cons: "Old aircraft and limited entertainment."
Pros: "I loved that the airplane was very spacious like there was a lot of leg space. I also liked the foot step where you could change its height."
Cons: "The food did not taste good and the bread was cold and hard to cut. Also me and my father asked for non-veg during both meals however they said we have limited supply and therefore are out of non-veg; no flight should have “limited” supply of anything. My father’s seat also fell down all the way back when he pressed the recliner button; Air India needs to update their air crafts because my father’s back or anything else could have gotten hurt."
Cons: "This was a one hour flight starting at 730 AM. I expected a reasonable breakfast in the business class. I was surprised that they served a micro sandwich and a slice of cake with tea/coffee - that’s all."
Cons: "Flight was delayed. I understand Mumbai Airport is silent airport, but considering boarding delay, it should be more informative."
Pros: "The food was really good."
Cons: "The entertainment systems don't function in most of the seats. Also the flight being on time is purely on your luck."
Cons: "Service was poor, entertainment system not working, very stinky ... eeh ... will never fly Air India in future"
Cons: "TV wasn't working and despite complaining, they failed to rectify the issue. Whole 14 hour flight with no TV or entertainment unit was quite a long one."
Cons: "Lots of seats were empty but crew were not allowing passengers to lie down. One of the air hostess bumped the food trolley on my foot and she was not sorry for that/ Whole crew had a hostile attitude towards passengers."
Cons: "Entertainment system did not work duration of the flight. Uncomfortable seats, confusing instructions for deplaning. Will travel Sir India only if I have no other option"
Pros: "Food was ok"
Cons: "Crew service was very poor"
Cons: "Add more movies selection."
Pros: "The timing of the flight was good."
Cons: "To Long flight. Service Okay."
Pros: "The entertainment was pretty good. Megar selection, but good quaility. The flight was on time. The leg room was pretty good and the seats reclined back far."
Cons: "-food was poor: too spicy, stale bread. Breakfast was also stale. -the flight attendant ignored my call button request, even cancelled it twice before coming over. Then rolled his eyes at my request for a pillow. -They fumigated the cabin. I'm not kidding. They popped these aerosol canisters and walked around the cabin. I have no idea why. The flight was from NYC to London Heathrow. This was unpleasant to say the least. -since it's a cheap airline, the clientele was as to be expected. Some guy jumped in the lavatory in front of me after I waited 20 mins. The boarding process was like the line for the lifeboats on the titanic. -they played some traditional Indian music during landing. I understand it's AirIndia, but if I wanted music playing I'd have put it on myself. It seemed intrusive and strange. -they "misplaced" our luggage. It didn't come out of the carousel. Bags claim said it's "somewhere in the airport". Myself and about 30 people waited 40 mins for them to find our bags. At least they didn't go with the connecting flight to India? -we deplaned on the tarmac and took buses to the terminal. Once there, AirIndia staff asked us to produce our bording passes again. One women said she threw hers away, since we were already off the plane. They yelled at her saying it made "it" easier for them to process. I have no idea why they needed to see them once we were at our destination."
Pros: "Plane entertainment was ok"
Cons: "Food stewed not organised it all first time flown with air india never again we set from 11.15 to 13.15 in side the plan in Dehli coming back nobody asked if need something they carried on cleaning come u jet or qutar"
Pros: "As per expectation"
Cons: "Flight got delayed after boarding because of water on runway due to rains."
Pros: "I liked the timing, operational aspect, night Pyjamas"
Cons: "Movie selection; not really a great selection for movies, even regionalmovies are more than 2-3 yr old; audio ports are not good; head phones are cheap and noise is more. Food selection is limited including starters; need to give warm nuts (cashews, Aonds, and Peanuts); the easy packs are tasteless. Food is routine style, need to add variety. I always travel in Business class, at least there some good food need be served; not sure how poor economy class food is"
Cons: "they use older aircraft. nothing works, the entertainment center, the touch screen don't work at all, if you want to look at the map, none of your neighbor passenger's screen is working, or you want to listen or watch something you will never get it, looks like only 30% of the economy class touch screen/entertainment center works. the food sucks. crew only serves food and do nothing more for passengers. most of the time they dont have non veg, they dont even ask for veg or non veg, they will give you what they have. they don't serve drinks, you have to get up and go to the crew to get drinks. once they serve food, they go back to their hole. they wont come to check the needs of the passenger - water or other drinks. you have to go and get it yourself. horrible horrible experience in a long haul flight of 16 hours."
Pros: "the food was vegetarian but far better than most of the domestic flights I take in the US. The food was also included in the price of the ticket. I wasn't left debating whether to buy a boxed snack for $8 or survive on peanuts and pretzels."
Pros: "From JFK to Del, crew was really good and helping."
Cons: "Boarding: At T-3,there was proper announcement and everyone formed a queue. Touch screen for entertainment system did not work."
Pros: "See above"
Cons: "Terrible.simply terrible.buns,"
Cons: "Food could have been better..They served biscuits and mango juice"
Pros: "Overall service"
Cons: "Food quantity was less"
Pros: "Nothing. Food and comfort was average."
Cons: "My entertainment system didn't work. I told many crew members about it and after some 5 times they "reset" it. But it still didn't work. It's probably not their fault but I hate that they took like 8 HOURS to tell me that. Then I asked them if there is an empty seat with a working entertainment system. They again took hours and I had to ask so many different ppl so many times to change my seat. Finally, during the last hour of my flight, they changed my aisle seat to a middle seat. BUT THE ENTERTAINMENT SYSTEM STILL DIDNT WORK. Absolutely horrendous. I want a refund!"
Pros: "Absolutely nothing"
Pros: "Everything isok when back delhi to jfk one airhostes bad attitude"
Pros: "Check-in. Early arrival - 40 minutes early. There was a line to board instead of a crowd clogging the boarding area. Check-in and baggage handling person was professional."
Cons: "On-board seat equipment malfunctioned. Poor entertainment. Food was not that great. P/A announcers had some difficulty speaking Hindi as compared to English. Boarding area in Mumbai had only one scanner and poor lighting. Chances of baggage mix-up. This needs to be addressed ASAP."
Pros: "Convenience & courtesy of AI."
Cons: "Interior of planes are in bad need of refurbishing."
Pros: "Baggage allownace limt is higher which is very good"
Cons: "Slow moving lines at the baggage drop, flight is delayed by more than 30 min"
Pros: "I liked that I arrived safely. The crew were all pretty nice as well."
Cons: "Plane was extremely run down and dirty. There was dust and dirt on the windows and cabin panels, and the seat back entertainment was falling off of the chair in front of us. The bathrooms look like they haven't been cleaned ever. It generally felt like Air India does not maintain their aircraft, which makes me wonder if they do their safety maintenance on time as well. In addition, after we had taxied to the runway and were about to take off, the pilot suddenly returned to the gate because "something looked wrong." All of that adds to the feeling that this airline does not do proper maintenance."
Cons: "No entertainment on-board, crew was sluggish in making announcements, old aircraft carrier which is shaky & noisy"
Pros: "Legroom was good. Aircraft was nice. The crew was very helpful"
Pros: "ye s"
Pros: "Yes and Clean"
Pros: "Crew, Food, seat"
Cons: "Seat cushion"
Pros: "I love having a legrest! Food was good, staff pleasant!"
Cons: "A little hard to hear the movie, music playing on the plane competed with the movie audio."
Cons: "Delayed and missed a connecting flight. Had to buy a new ticket since earlier one was non refundable"
Pros: "Very friendly crew"
Cons: "Leg space is very tight No entertainment whatsoever as its a very old plane. I ordered a seafood special meal and it was burned."
Cons: "Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation."
Pros: "I like to keep the flight on time not always delay and to scdule more flights not only 2 flights either in going to Kuwait and from Kuwait to Doha"
Cons: "I do not like flights always delay"
Pros: "The connection"
Cons: "1-the response towards my damage laggiage which happen During trip. 2- The food was not good. 3- in spite asking a gift for my child staff denied and said this is stopped. At the same time they said if I had booked meal for my child in advance I would have got a child gift . This sounds incorrect. 4- my bag was damaged and I found that only when I reached home after a long trip. Immediately I called Kuwait air ways numbers in india . No answers to my calls , then when finally got some one they gave me another number and kept on calling till some one answerd and simple reply was was Can’t accept your claim . You should have logged the claim at th airport when you arrived not after leaving the airport. I told them that I can on a long flight and I didn’t see that in the airport . My bags were handed by porter and as soon as I saw the bag on arrival home I stared calling. The answer was no you should have made your claim at airport . We can’t take your claim. I tried to explain the face to them but they were not ready to understand."
Pros: "Crew assistance"
Cons: "Very limited opportunities of entertainment"
Cons: "I wasn't allowed to board the flight as with my USA passport I could not get a visa on arrival because I have a Qatar resident permit for work. I cannot find out if I can use this nonrefundable ticket on a future flight as Varama will not help me. You seel tickets but provide no support."
Cons: "My son already mentioned that we are vegetarian people when he booked the ticket. Still during our flight the crew said we don't have veg food, only option is non-veg. When I clearly denied to have a non-veg food and some other people also explained them that most of Indian people food habit and culture, finally the staff ready for give the Veg food to me and my wife. We got the food but it took lots of time and cold, no test as well. Is it really good behaviour to customer?? We are senior citizen, we need water for our medicine, I have to asked 3 times then they give me only one time.. Such a annoying and awful experience during this journey. I won't recommend Kuwait airways to my family and friends. Thank you.."
Pros: "I liked everything boarding was a bit late but all other services were excellent"
Cons: "Food was excellent and all in board services were excellent and crew did their jobs with a smile and so friendly"
Pros: ".i liked the comfort and new planes"
Cons: "crew can be very unfriendly specially from Cairo and Kuwait to India"
Cons: "We asked for wheelchair access. At the Kuwait airport the crew was not very interested to help though. They kept on saying go there. I will not recommend kuwait if you have difficulty in walking and all."
Pros: "passenger's were stinking may be they never heard about deodrent.to many I dians.i will never fly in Kuwait airways."
Pros: "Food was better than I had expected"
Cons: "The flight took forever,1. Supposed to be 21 hours and change ended up being close to 28 hours. Completely unacceptable. No flight between any 2 points should be this long.Unlikely to fly Kuwait airways again. A lot of money to fly business class ended a complete waste"
Pros: "New clen plane"
Pros: "Food was OK but missed our requests for a vegetarian meal."
Cons: "The airline staff have no sense of time. The flight was delayed by almost an hour."
Pros: "Nothing actually"
Cons: "Nothing particularly"
Cons: "business travelers have no special treatment in the airport nor in the boarding hall."
Pros: "Improve customer service"
Cons: "In businees class they served the welcome drink on a used glass which had a clear lip mark of someone on it. When pointed out, the crew apologized and said that could be from one of the cleaning staff.. but was the duty of the crew to inspect it before serving to the passengers.. no need to say more !"
Pros: "Good flat and comfortable bes and good food"
Cons: "No proper boarding procedure was followed... exchange of words between passengers and ground staff related to this.. too many passengers requesting for wheel chairs just to get priority boarding... most of them were healthy and some running while de planeing in kuwait.. Inflight crew even in business class seemed very robotic as if following instructions from someone. they dont have proper training or experience to make passengers feel at home compared to other airlines."
Pros: "FLIGHT AND STAFF OVERALL SATISFACTORY"
Cons: "FLIGHT WAS DELAYED NO COMMUNICATION ON EMAIL AND BY SMS"
Pros: "Worst landing crew"
Cons: "We asked for Wheel chair.Kuwait did not provide facility on the Kuwait and Shannon airports.My mother had lot of difficulty at the Kuwait airport"
Pros: "Safe flight without any issue, which is the most important of all."
Cons: "In-flight service is very mediocre with most of the cabin crew being unfriendly and showing a disdain for serving. If I have a choice, I would not fly with Kuwait Airways on this route."
Pros: "just food is good"
Cons: "seats is too old ,chair old condition no screen working ,"
Pros: "Boarding easily with smile"
Cons: "Leg room"
Pros: "Tiely departure and arrival, staff friendly"
Cons: "Food selection problematic, skweeking footrest at all seats, very noisy, need greasing, entertainment selection very limited"
Pros: "Nicer aircraft"
Cons: "Late departure."
Cons: "The three hour layover in Shannon, Ireland was a bad experience. Especially traveling with an infant and it was really tough. I was under the impression that the flight was directly from Kuwait City to NYC. Never again in Kuwait Airways"
Pros: "Flight late on all 3 sectors"
Cons: "Didn't announce early enough that flight from DEL to Kuwait city was delayed though the airlines already knew. Food was very average"
Pros: "The flight arrived in advance of time"
Cons: "Poor quality of food - The choice of Menu was bad(especially on flight from Kuwait to NYC). Also the food was dry. (Imagine eating dry rice and dal) Entertainment was not working - the TV was not working. It was a big factor for me and my family especially on such long flights."
Cons: "Nothing works in the plane.. none of the switch works. None of the monitor works, crews god knows how they were even picked for this job. .. Plane had technical problem all through out the journey. It was old plane.. the only thing worked seems the engine and the wheels... The worst is the treatment this plane and it's traveller use to get on airport is more bad.. it won't get clearance. . It has to wait for 30 minutes for its turn. . Irrespective of kuwait, Ireland or jfk.."
Pros: "Service and comfort great"
Cons: "Toilets at Kuwait airport"
Pros: "Nothing Specific"
Cons: "inconsistency in the Flight timing"
Cons: "The seat. No cushion"
Cons: "Somehow the Stewards were even worse. He almost got into fight with my fellow passanger who was an elderly gentleman. Truly shameful."
Cons: "-unexpected/undisclosed stop over in Ireland for 3 hrs -6 hrs delayed -overhead compartments opening during take off -passengers started get off their seats at landing and crew unable to control them -didn't have record of request for vegetarian meal request (ran out) -entertainment system screen didn't work"
Cons: "Nothing was good about kuwait. The staff is unfriendly, looking to harass people. And on top in Kuwait they will steal your booze and other stuff making up some stories. My mom was traveling alone and they took advantage of it and troubled her at every point for every single reason. She received the bag with the lock broken. I hope they didn't steal anything. My suggestion is to do yourself a favor and never fly kuwait again"
Pros: "All nice, clean and tidy. Human and professional approach of the crew."
Cons: "A bit weaker selection of entertainment, but still fine."
Pros: "Absolutely nothing, everything from the service to the airline was horrible!"
Cons: "The wait was very long. The boarding started one hour later. The tvs weren't working. I will never fly this airline again."
Pros: "The crew was polite."
Cons: "Everything and why did we get off the plane in LHR thats completly pointless and basically just making our layover more time."
Pros: "Same a sabove"
Cons: "Same as above."
"Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this."
"Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience"
Pros: "Nothing to be specific"
Cons: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"
Pros: "Today is the third day and my baggage is not received."
Cons: "Vistara Airline ground staff is unable to resolve my baggage claim problem in three days."
Cons: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
Pros: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
Cons: "Seat space and entertainment"
Pros: "Nice crew"
Cons: "The waiting time in the cold area just in front of the door of the plane."
Pros: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
Cons: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."
Pros: "Crew was great!"
Cons: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
Pros: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
Cons: "Nothing I can say.It meets my satisfaction."
Pros: "Airport pass"
Cons: "Bo Entertainment at all. Seats are inconvenient. Food is horrible. Tea or coffee is charging separately. Therefore everybody brings food to the plane and eating different food. The whole plane smells like you are in the kitchen. Newer will use this flight."
Cons: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."
Pros: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Cons: "Nothing really."
Cons: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
Cons: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
Pros: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pros: "Seats with extra leg room were good"
Cons: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Pros: "Absolutely nothing"
Cons: "That kayak redirected me to Flight Network to purchase this ticket. They used an alternate credit card - not mine- to pay Fly Dubai which precluded me from getting a boarding pass, forcing me to purchase another ticket. My Visa card was billed by Flight Network , but they paid Fly Dubai with a MasterCard that is not mine. BIG PROBLEM!!!!!!"
Pros: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
Cons: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
Pros: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
Cons: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
Pros: "Fast, smooth, early. Great crew! Great PILOT!"
Pros: "Nothing to mention here."
Cons: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Pros: "Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey"
Cons: "Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room"
Pros: "No entertainment or beverages served."
Cons: "It took too long to board"
Cons: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Pros: "Good for an LCC."
Cons: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."
Pros: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Pros: "The service was great, punctual, helpful."
Pros: "On time, good staff, easy checkin process, great value for money"
Cons: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
Pros: "The overall was ok"
Cons: "The return flight was expensive with no luggage allowance. We pay lots of many for one 18 KG. I don't know why 3 tickets not get allowance for at least 21 KG! is that will make the flight go down?!"
Pros: "The crew is incredibly professional and you do feel bad for them."
Cons: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
Pros: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
Cons: "لا شي"
Cons: "They did not give us food or drink, , They were selling everything even water."
Pros: "offers transit areas"
Cons: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Pros: "Nice FZ team fast and responsive"
Cons: "Not organized crowd and FZ team not capable to organize the change of seats"
Pros: "On Time Arrival although we experienced a late departure"
Cons: "Passive agressive crew Entertainment system did not work and the screens do not turn off which made sleep impossible and the glare was a great discomfort when the lights dimmed."
Cons: "It was very warm the air was stuffy"
Pros: "Inexpensive, but you get what you pay for."
Cons: "Seats are almost laughably small, both in pitch and width. The plane was very hot during boarding as they use both doors and the wind blows through the entire cabin."
Cons: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
Pros: "Flight left exactly on time."
Cons: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Pros: "Cheap flight"
Cons: "Very uncomfortable"
Pros: "The flight from Kuwait to Dubai was great. On time and well organized."
Cons: "As a frequent traveller I understand that delays are just part of air travel. However, my flight from Dubai to Kuwait on Fly Dubai demonstrated just how disorganized and bungled an airline can truly be. The aircrew and staff did their best under incredibly stressful circumstances and were incredibly professional. However, I have never seen logistics messed up so badly. It would be one thing to cancel and reschedule a flight for later in the day but to leave people stranded for 4 hours on the Tarmac, to take them off the plane and go back through screening to wait again at the same gate with no answers or announcements is just horrible mismanagement. My flight left 8 hours after its scheduled departure but the only updates we got were "15 more minutes", "20 more minutes", etc. while we queued up for HOURS. In the future, I'll pay the extra money to never fly with them again."
Cons: "Over three hours delay with no information"
Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Pros: "The only thing that I liked about this flight was the it took off and landed safely."
Cons: "The flight was hot, the attendants were rude, and seemed to feel as though they were burdened a passenger requested something. They did not offer water to anyone (especially elderly people) when the A/C went out. They also lost my bags, and would not deliver them."
Cons: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
Cons: "They failed to alert me that my flight was overbooked and that I would be moved to the next later flight. Need to sort out an sms or email alert system like other modern airlines."
Airlines flying from Dammam to Trivandrum have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
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