Very good experience, considering the short flight the meals were served promptly after takeoff.
Very good experience, considering the short flight the meals were served promptly after takeoff.
Last 10 minutes boarding they canceled the flight and didn’t organise anything
Estheticly the plane looks great, although the seats are way too upright. If the seats were just slightly more reclined then the comfort level would increase tenfold. I had the stiffest neck after just a short flight due to this. A nap was almost out of the question.
I know not directly a Virgin "thing" but I hold Virgin responsible for their subcontractors. Had to wait 45 minutes waiting for baggage at PER before the belt conveyor even started. This is unacceptable and hopefully Virgin engages with whoever to pull their fingers out. I realise PER staff are generally slow at the best of times but this was ridiculous. Maybe more seating for those waiting, a cafe in the baggage area for a light meal while we wait or at the very least a troop of dancing girls to entertain the punters while they stare at the conveyor belt start light almost willing it to fire up.
Very poor. Flight was cancelled due to captain exceeding hours. Told to fend for ourselves for 12 hours until a new flight could be done. This meant overnight accommodation in Hobart. Next plane was delayed and no food onboard. No apologies from Virgin. Extremely disappointing.
There is no not applicable button to tick. Due to turbulence there was no food/drink offered. That’s expected and was fine 👌🏻
Flight was cancelled and the next available flight they could get me on was 18:30 that night. I was travelling up for a conference so needed to be in Brisbane by 12:00 at the latest. I had to rebook with another carrier and I've had to follow up three times about the refund for this flight. The flight I rebooked cost over $400.
my flight was Delayed 3 x and no reason was provided
Easy process and no delays. Economy-X seats could do with some lumbar support and the padding in the seat pan was compressed so a little uncomfortable, but LOVE the legroom.
Flight was cancelled 3 hours prior to departure and rebooked for 10 hours later. Had to cancel rebooked flight and was lucky enough that work could book with QANTAS around the same time.
Denpasar (DPS)Indonesia
Queenstown (ZQN)New Zealand