Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
Chaos at the gate while boarding - no clear signs or announcements
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience
Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
Overall experience was bad , one does not expect after travelling for 14 hrs in Boing 777-300 ER to be pushed in to a craft with a extermly poor seating pitch, no room for hand baggage in the luggege bins and extermly poor service quality. This patch made my overall expereince mediocre and would definetly look for better choices when flying in or out of Delhi in future.
We never got on the flight. It was delayed and we got moved to another flight. It was stressful and no communication involved!!!
You guys need to check with your sub contractors. I had a confirmation email from airfare I don’t know then when I reach at the airport the check in offer did not see the ticket in the system. I had to issue another ticket at double the normal rate because I had to travel on the same day.
Joyful and pleasant. Food is amazing staff are so welcoming seats are comfortable. I would like to thank Shahrazad for her amazing service,
The seat was uncomfortable for me, less leg space and a tight space.
Man to Muscat the staff were poor. Missed bringing drinks to me & ran out of Beer. I didn't get a drink. Muscat to BKK staff excellent, food ok, and I was offered a drink.
Really a nice flight. , very comfortable seats and leg space.
Everything was great in the business class. Seats 1A and 1C wouldn't recline properly. If i stood up then it did recline, even when the crew checked it he made me stand up recline it all the way and then he said "ok now you can sit" i just laughed it off.
The crew could have offered us seats together as the flight was half empty. But overall, the service quality was good as well as the food and entertainment options. Would love to fly Oman Air again.
Staff were attentive and professional, and managed to be personable and accomodating at the same time. Oman Air has become my airline of choice.
Omar airways mishandled my baggage, it took me 2 weeks to get my baggage back. It's been delivered to someone else.
Looks like a local flight. Food was horrible. No entertainment system.
Economy travel is really hard with no room to move especially when the person sitting beside you is an XL or XXL size person who if moving could hit your face
Being a platinum member, no attention given. No towel or tissue provided.
No towels or tissue and chocolate and mint provided before arrival
I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job
Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline
The flight was quite comfortable for a 12 hour flight! Food was excellent. The service was good, the entertainment was fine. All in all, one of the better long-haul flights I’ve experienced.
Never got the chance to get on the plane as my inbound flight was delayed and the staff of qatar airways denied any help or support
Same as the flight to Doha. Very uncomfortable seats. No leg space
Except for the first row in business rest of the seat has less leg space while fully flat
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.
One of your male flight attendant was pushy and a bit of a martinette. Completely unnecessary.
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
Food and beverage service have rooms for improvement .there were no entertainment facilities available
Transit time could be 15 min longer atleast. It was right on the dot to boarding time. Giving minimal time to do shopping
We loved our flight attendant (Emma, from Scotland), the meals were perfectly spaced out, and the in-flight entertainment was super generous and delightful.
Why don't they board from the back of the plane to the front. We have to move by all the people and their luggage to get to the seats.
The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?
With three empty seats across the aisle from me I politely asked the crew if I could sit in one of those seats. They initially told me I couldn't do it for my safety. When I pressed them again they blamed the captain. So which was it? I didn't appreciate either nonsense explanation simply because they didn't want to honor my request.
Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer
Flight was great (only a short hop from London to Dublin). Wi-Fi available on board(around 2 euros), power sockets, complimentary water and biscuit. Landin/ takeoff all went without a flaw.
Staff member at boarding gate was rude, and more than once!
The issue wasn’t necessarily with British Airlines but was a reaction to their delayed flight from Miami to London on Aug 18. Due to the delay out of Miami, we missed our BA flight with Aer Linguis on the 19th from London to Cork, Ireland. The attendant in London was helpful and rebooked us for a flight later that same day ($120). However, she failed to mention that as a result of the missed flight, our returning flight was also cancelled and the rebooking cost was $451. Disappointed at the lack of communication between airlines and between the agent and the customer.
Lost bag on an hour and a half flight with no connections - ridiculous!
You lost my luggage on the trip to Dublin and again on the way back, still waiting on luggage.
