On time departure; arrived early into Faro. Air Malta operating flight, crew friendly and efficient.
I didn't eat any food so can't comment on that. The prices on the plane are extortionate (as are all prices on planes). Everything else was seemless and a great experience
I need assistance and I could not fault it at all. I suffer anxiety and I was always put at ease by assistance staff, and the banter was good. On board the staff was so very nice and kind and showed empathy. Thank you to them. It was my first time travelling since I lost my husband and was so grateful to them.
Waiting outside for a long time is not really necessary
Great flight just took some time to board even when lining up early for the flight, even taking off took longer then expected.
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
It would have been better if I was not ill so I didn't go and I didn't come back and I could not transfer my tickets to a later date as Ryanair stop flying from Manchester at the end of October till next year
Take off was great but landing is always with a bump.
Flight was delayed by 1 hour 45 minutes. Aircraft was cramped, dirty and uncomfortable. Boarding staff more interested in charging you for oversize baggage than getting you on board. Overall not a pleasant experience.
A delay of almost 3 hours. It was evident that the staff wanted us to board urgently, to the point of rudeness, to avoid paying compensation
Flight map did not work. Crew was great, food was good, plane took off on time and landed early. That's all I can ask.
Missed it by a couple minutes and couldn’t find an alternative flight so had to spend the night in DC and after much shuffling from 1 airline to another managed to get a United to Frankfurt.
Paid for exit row at the back of the plane. Window seat with lots of leg space. Food was inedible (as usual). Brought my own.
It was chaotic. It was overbooked so we didn't have seats until the end but they turned out to be good seats. The gate was at the end of the airport. We had to get busses to the tarmac and board. It just seemed chaotic. Flight was OK. Food was not so good. Lufthansa used to be such a great airline and now as it's with everything else: If you have money you get comforts but if you don't then you end up below deck with the rest of the cattle.
Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!
Online check-in was not possible, apparently due to connecting flight with LH. Check-in agent helpful but not efficient. Flight comfort okay, but zero service, not even water on a 2+ hour flight. Bag delayed at destination.
Bad! Disaster!! The LH419 was cancelled after 4 hrs on board with no AC and no toilets
The plane was late (as was my flight out from Birmingham the day before)
I meant this flight was not good, the one from Tirana to Frankfurt was better!
It was good service. The very low economic seats where not comfortable
