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Pros: "They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY."
Cons: "That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers."

Pros: "Great service. Good food and drinks."

Pros: "great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent"

Cons: "We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late."

Pros: "Friendkiness"
Cons: "Nothing"

Pros: "Friendly staff"

Pros: "The light attended to help me with problems from prior flight"
Cons: "The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job."

Pros: "The staff was reasonably pleasant"
Cons: "The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation"

Pros: "I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall"

Pros: "Very quick flight :)"

Cons: "The flight was cancelled and we were asked to leave the departures lounge. There were no Logan Air ground staff actually working so we relied in the customer services desk at the airport to give us direction on what to do, and we were told that we would be eligible for compensation. I have now been told ( almost 2 months later) that the flight was only delayed and not cancelled so we are not getting a compensation payout to cover the huge additional cost I had to spend to fly another airline to get me to Aberdeen. Awful customer service, unreliable flights"

Pros: "They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY."
Cons: "That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers."

Pros: "Great service. Good food and drinks."

Pros: "great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent"

Cons: "We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late."

Pros: "Friendkiness"
Cons: "Nothing"

Pros: "Friendly staff"

Pros: "The light attended to help me with problems from prior flight"
Cons: "The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job."

Pros: "The staff was reasonably pleasant"
Cons: "The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation"

Pros: "I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall"

Pros: "Very quick flight :)"

Cons: "The flight was cancelled and we were asked to leave the departures lounge. There were no Logan Air ground staff actually working so we relied in the customer services desk at the airport to give us direction on what to do, and we were told that we would be eligible for compensation. I have now been told ( almost 2 months later) that the flight was only delayed and not cancelled so we are not getting a compensation payout to cover the huge additional cost I had to spend to fly another airline to get me to Aberdeen. Awful customer service, unreliable flights"

Pros: "They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY."
Cons: "That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers."

Pros: "Great service. Good food and drinks."

Pros: "great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent"

Cons: "We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late."

Pros: "Friendkiness"
Cons: "Nothing"

Pros: "Friendly staff"

Pros: "The light attended to help me with problems from prior flight"
Cons: "The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job."

Pros: "The staff was reasonably pleasant"
Cons: "The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation"

Pros: "I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall"

Pros: "Very quick flight :)"

Cons: "The flight was cancelled and we were asked to leave the departures lounge. There were no Logan Air ground staff actually working so we relied in the customer services desk at the airport to give us direction on what to do, and we were told that we would be eligible for compensation. I have now been told ( almost 2 months later) that the flight was only delayed and not cancelled so we are not getting a compensation payout to cover the huge additional cost I had to spend to fly another airline to get me to Aberdeen. Awful customer service, unreliable flights"

Pros: "They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY."
Cons: "That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers."

Pros: "Great service. Good food and drinks."

Pros: "great airport with great efficiency (Glasgow) wonderfully polite and friendly ticket agent"

Cons: "We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late."

Pros: "Friendkiness"
Cons: "Nothing"

Pros: "Friendly staff"

Pros: "The light attended to help me with problems from prior flight"
Cons: "The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job."

Pros: "The staff was reasonably pleasant"
Cons: "The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation"

Pros: "I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall"

Pros: "Very quick flight :)"

"I was robbed of my flight, I was improperly re routed, I was abandoned at the airport and told there was nothing they could do after being improperly rerouted, except call and file a complaint offered an apology by customer service. I filed a complaint and I have still not heard anything back. I was forced to purchase 3 additional flights and still not even offered a credit for the error of BA and their counter attendant."

"Check in at the Heathrow BA could have been more organised. At G check in BA had 8 open for World & Europe with a steady flow of about 15 in line where as regular check in was 9 open. I counted 9 rows 50, that 450. I spoke to a BA person that they could have changed the ratio of checking to reflect the amount. All in all with Covid it worked out ok even though plane was 50 min late. Glenn"

"I would like my refund because I was never given a chance to use the flight. I you need to send me connection to process refund for the whole trip. I booked through you and the trip was never allowed to continue. Please assist me get my refund to settle and close this chapter."

Pros: "With COVID restrictions stopping buy-on-board, all passengers in Euro Traveller recieve a complimentary packet of crisps or breakfast bar and bottle of water."

Cons: "Rude check in lady who said I needed to check bag (but didn’t. Loads of space)"

Cons: "Pre boarding at the gate was slightly chaotic"

Pros: "Absolutely nothing."
Cons: "Swat comfort. Boarding. Crew warmth (at least pretend you don’t hate your job)."

Pros: "The seats were comfortable"
Cons: "Everything was ok"

Pros: "As always no issues at all, I reserved my seats early to get extra leg room which is always great. Fast boarding and a quick flight, having been on a long haul flight a few hours before I needed this to get home."

Pros: "More legroom than other aircraft, plentiful IFE (in-flight entertainment), and a USB charging point in the seat back near the video screen. Decent food and wine, great crew."
Cons: "We departed the terminal for takeoff but a passenger had a medical emergency requiring a return to the gate and off-loading along with finding the passenger’s baggage down below. Not the airline’s fault, of course, but maybe passengers should carefully consider their health before embarking on an 11.5 hour flight from one continent to another."

Pros: "Great crew."
Cons: "No complimentary water on flight."

Pros: "All the flight attendants were so friendly and helpful! Nothing"
Cons: "Nothing"

Cons: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"

Pros: "Nothing"
Cons: "Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process."

Pros: "More room than usually, almost comfortable"
Cons: "Seats were uncomfortable for a 6'1" , 216 lb person."

Cons: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"

Pros: "Efficiency"

Pros: "Quick"
Cons: "Nothing. The flight was quick and boarding was easy"

Pros: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Cons: "Nothing could have been better."

Cons: "Sitting on the tarmac for to long...."

Pros: "Funny safety video."
Cons: "Lost baggage. Still waiting on update and location for property. Clerk at lost baggage desk was rude and unhelpful."

Pros: "The boarding process was smooth."
Cons: "The food was terrible."

Cons: "The crew were clearly not happy to be here New Year’s morning. They didn’t do the proper number of services, then left many of us with our food trays while they all went to take a lengthy break together. Passengers were using the flight attendants call button, and they were ignored."

Pros: "Crew was nice, food quality good"
Cons: "Single Breakfast bar for breakfast was pretry minimal"

Pros: "Good service by the booking staff all the way through, especially when they were helping me with the delay."
Cons: "My overall schedule was delayed 3 hours, which threw off some of my plans."

Pros: "My seat was comfortable, with good head and neck support."
Cons: "BA doesn't allow guitars as carry ins, unlike most every other overseas carrier. That's a major negative for me, and I've spread the word to other musicians who will avoid the company. Terrible policy."

Pros: "Good"
Cons: "Nothing wrong"

Pros: "Chose of Ent. was good."
Cons: "Didn't seem organised and was chaotic at the boarding gate with everyone crowding the aisles-took a long time to board everyone."

Pros: "Flight attendant were pleasant"
Cons: "Small seats and little leg room....and I have short legs"

Pros: "Liked the big 380 airbus. The food and entertainment was great on the long distance flight. The Airbus seats are more comfortable than others."
Cons: "2 hour delay because they said they didn't have the equipment to back the plane out of the maintenance hanger. Really? - at one of the big airports of Europe, they didn't have a tug vehicle."

Cons: "Didn't know catering was on sale"

Pros: "Excellent flight."
Cons: "Cramped and no free tea/coffee"

Cons: "The flight status erroneously showed it to be "Cancelled""

Pros: "Lovely crew"
Cons: "We never have enough seating space"

Pros: "The staff where very good, was comfy for short trip"
Cons: "2hr 40min delay, and a very hectic and long boarding process"

Pros: "Organized boarding process."
Cons: "I couldn't quite understand if the beverages were free and if they weren't, that seems unfair. Also, even though it was a short flight, a little entertainment/distraction is always appreciated."

Cons: "Worst flight ever. Cabin Crew direspectful, vulgar language, condescending to passengers and manhandeling people."

Cons: "My flight out of Houston was cancelled because of a hurricane and a week later I'm still begging Web Jet for a refund. I'm supposed to wait another week for them to get back to me."

Pros: "Crew was friendly and polite, food was ok, decent entertainment system. Plane was new and clean."
Cons: "Seat pitch was small and not a lot of legroom. When passenger in front of your folds his seat, the seat back is mere inches from your face. Cabin announcements were too loud in headphones."

Pros: "Reasonably efficient and comfortable."
Cons: "Nothing."

Pros: "Nothing"
Cons: "As like always late"

Pros: "The food was amazing actually. The seats were the most comfortable I've ever had and he entertainment choices were endless. The flight attendants took our requests graciously and were always helpful and friendly."
Cons: "Needs more airflow!!!! It got stuffy and warm."

Cons: "The check in process from Prague to London to Dallas was inefficient. Too few agents, minimal direction from the representative guiding the line. Also, there were no food/beverage option unless you paid for them! No coffee etc on a 650a flight unless it was purchased. Ridiculous"

Pros: "Crew fabulous. Comfortable plane and seats."
Cons: "This leg was fine. Would give BA high marks"

Cons: "Wheelchair service, l requested was extremely disorganized l nearly missed my flight. In the end chair pusher expected tip to bring you to the closing gate. Wajid"

Pros: "Food and entertainment were great"
Cons: "Crew started out way too smarmy. First half hour of flight was nearly continuous, repetitive stream of innocuous announcements. After that, the general mood from the crew was snotty. One male attendant in particular was grouchy and touchy, physically grabbing tables and seats and repositioning the passengers for landing. Another wider attendant seemed to make it a personal vendetta to barrel into anyone who dared extend a shoulder into "her" aisle. During last two hours of flight, the cabin temperature soared into the high 80s (I blame the grouchy attendant), which was made worse because that model of plane didn't have personal air vents."

Pros: "Service flight crw"
Cons: "Terribly crowded"

Pros: "Nothing"
Cons: "They lost all 8 pieces of luggage we had. Then to submit a claim at the airport I had to wait on s line for over 2 hours because this airline seems to lose everyone's bags."

Pros: "Got me from Amsterdam to Gatwick."
Cons: "Passengers were allowed to bring too much luggage on board. Seriously hindered boarding process. Attendants had to do lots of reshuffling which, along with a mechanical malfunction, delayed the flight and caused a lot of on board disruption."

Pros: "The food service was frequent and surprisingly delicious for airplane fare! The plane was well-equipped and comfortable."

Pros: "For a very short flight everything worked well..."
Cons: "Nothing really..."

Cons: "The security queue was an utter joke and took 30-40 minutes. I got to the gate as the flight was closing and many people were still behind me. Gate staff said they would be leaving without the passengers stuck in the security queue."

Cons: "Kayak got the departure time completely wrong"

Pros: "On time, boarding was fine, staff were nice. Messages from crew good. Flight managed well. Good overall."
Cons: "Leg room not great. Lack of snack options."

Pros: "Not much to like"
Cons: "Late again"

Pros: "Not much to like to be honest"
Cons: "Lack of punctuality"

Pros: "Nothing."
Cons: "More than a one hour delay."

Pros: "For a very short flight everything worked well..."
Cons: "Nothing really..."

Cons: "The security queue was an utter joke and took 30-40 minutes. I got to the gate as the flight was closing and many people were still behind me. Gate staff said they would be leaving without the passengers stuck in the security queue."

Cons: "Kayak got the departure time completely wrong"

Pros: "On time, boarding was fine, staff were nice. Messages from crew good. Flight managed well. Good overall."
Cons: "Leg room not great. Lack of snack options."

Pros: "Not much to like"
Cons: "Late again"

Pros: "Not much to like to be honest"
Cons: "Lack of punctuality"

Pros: "Nothing."
Cons: "More than a one hour delay."

Cons: "Delayed for 2 hours due to “fleet issues”, no food or water on board due to “weight restrictions”"

Pros: "Nothink I didn’t have one"
Cons: "Flybe change the flight 1hour earlier and didn’t tell me so I missed it"

Pros: "Crew friendly and efficient! Seats reason I changed from departing from Birmingham to Bristol larger more comfortable seats on blue islands flights rather than flybee!"
Cons: "Not really sure if anything !"

Cons: "Food and entertainment not applicable"

Pros: "It was a very short flight"
Cons: "The horrible steps up to the plane, very steep and difficult to get up carrying a cabin case when you are under 5ft tall, and the cabin crew made no effort to help my sister or myself either up or down the steps - this was done by other passengers on the flight. May I suggest that you invest in either better,safer steps or a short slope as per other ones used by other airlines at Guernsey airport."

Pros: "Nothing"
Cons: "Was late... No one at Jersey airport cared! Horrible service"

"Great on time flight"

Pros: "Excellent value."
Cons: "Random seating allocation is a farce."

Pros: "Comfortable flight"
Cons: "Delayed, big queue to board plane"

Pros: "Norwegian air caused us to miss the flight."
Cons: "Making the damn flight."

Pros: "Price perfect, I love it. Seat great even for a very large person like me."
Cons: "Very hard landing, never hit the ground harder."

Cons: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."

Pros: "Far more comfortable than expected. Decent leg room."
Cons: "The yellow is overwhelming and don't expect your seat to recliner or to get meals or entertainment but not bad for budget."

Cons: "Great and happy"

Pros: "Very nice new aircraft!"
Cons: "Terrible food - do not order anything from ryanair!!!!"

Pros: "There was nothing great about Ryan air. We flew with Flybe on the way back and it was a much better experience"
Cons: "Very disappointed with Ryanair and lack of communication from kayak regarding the checking in process. This was our first time to Europe and we booked a last minute trip to Dublin. We arrived at the airport 3 hours in advance to check in and allow time for navigation. We waited in line for an hour only to know that we were either supposed to check in online or upstairs at the airport. We had 4 minutes to check in when we got to the front desk. Staff was incredibly useless and did not assist whatsoever. We had to logon the airport WiFi and watch the video then missed the checkin by 1 minute. This is absolutely unacceptable. We were then directed to another service department for a 55 pound charge each! Which was the same as our original flight. I did not receive any notification email to check in ahead of time. This was a very stressful time for my traveling partner and I and do not feel obliged to be paying the consequences given the circumstances. I am hoping kayak will honor us as loyal customers and reimburse us for these unforseeabke fees. This would be greatly appreciated. I can provide receipt and documentation if needed. Thanks"

Pros: "Quickness with the site. Easy to use"
Cons: "1) my first issue is that my card was charged 2x before having to run it a 3rd time to guarantee my flight. I guess Kayak and Ryanair do not communicate as easily as other carriers. 2) I was charged $50 Euro at the counter for NOT checking in. I attempted to check in numerous times, but it was not allowing me to check in. I received a booking confirmation, but never received a confirmation ID that would have allowed me to check in on the flight. I would appreciate if Kayak would have a response to this?"

Pros: "There is nothing to like about an airline that appears to have low fares and then nickel & dimes you for everything, typical bait-and-switch style of doing business."
Cons: "First of all, this airline needs to train their staff better. The gate agent I dealt with on a flight has no business in any field where she would be required to work with people. Second, this airline needs to get their s*@t together when it comes to baggage. I was humiliated (by the creature they hired for a gate agent) when I was forced off the boarding line and then demanded to pay 200 euros (cash only and in euros only) for carry-on luggage that was under the size and weight requirements, and had already flown, without incident, on numerous flights during the same trip. I filed a complaint with Ryanair and weeks later received a very passive, useless, response from some brain-dead individual in corporate I suppose. No one at Ryanair cared about the mafioso-type treatment my family and I, including my 80-year-old mother, received. Avoid this airline at all costs (literally and figuratively)! It will not save you money, or anything else. It will only cost you more!"

Cons: "NOTHING. I will never fly with Ryanair again. On the way to Malaga only one toilet was working, on the way back to Leeds I was told I'd only paid for my luggage one way and had to pay another 50 euros go get it back to Leeds. There was no food or cold drinks on the flight and we were delayed by an hour and half which meant my partner who came to pick me up had to pay £27 for parking. Ridiculous! So no, never again."

Pros: "Efficient service on board."
Cons: "Service slow on the ground but not terrible. The person who handled the bags was efficient but a miserable person and rude. That is not necessary! I am referring to checking the bags at the check in and check bag counter in Catania."

Pros: "New plane was comfortable."
Cons: "Very late service. Crew forgot about our row during the drinks service. Usual chaos from Ryanair's aggressive seating policy although people managed to swap themselves around to sit together. This wasted more time of course."

Cons: "Landing was shockingly scary, staff not so friendly, seats were dirty"

Cons: "Gates announced too late"

Pros: "new plane"

Pros: "Excellent value for money!!!"

Cons: "Delayed a little"

Pros: "El precio es inigualable con respecto a las demás aerolíneas"
Cons: "Las azafatas venden muchas cosas para un vuelo tan corto y es molesto"

Pros: "on time quick boarding from both ends of the plane friendly staff"

Pros: "Arrived early, a bit confused as to why our bags had to go in the hold but they arrived in a very timely fashion and although the 3 of us were separated, I was in a fire exit seat and my long legged son also had extra leg room at the front. Bonus!"
Cons: "I wish the seats could recline just a little. I can't read without feeling sick so a 3 hour flight can be pretty uncomfortable."

Pros: "Easy online check in with no need to visit a desk anyway, unlike Jet2 who enforce an online check in only for you to have to do it all again in person."
Cons: "Unnecessarily held at the gate for 45 minutes as the departures boards showed the flight as boarding - no way to get out of this area so stuck. Flight left late and then had to queue up to get access to a drop off area so missed my onward train connection. Paid for food in pounds but given change in Euros - disgraceful - don't offer to take payment in a currency you can't provide change for. Overall a poor experience, will not be flying with RyanAir again."

Pros: "The make cabin crew had such a strong accent and spoke so fast that no one on the plane could barely understand a word he said during any of the announcements. He made no effort to slow it down and speak clearer"
Cons: "As above"

Pros: "Comfortable seat"
Cons: "Flight delay and .no air bridge"

Cons: "Our flight ended up almost 3 hours late which caused us to miss our flight home. When we asked for assistance and explained our situation they simply said there was nothing they could do. She even jokingly shared advice on a place to eat since we were probably not going to make it home that day. This delay cost us another night in a hotel and a couple thousand for tickets on another flight the following day. When we complained to the service desk at the airport they offered no help, we actually had to go to airport information to find out how to file a complaint. I highly recommend you choose another airline."

Cons: "The plane arrived in Palma late, the gate was changed twice, we were told before boarding that there are no drinks on board and that we should buy drinks before boarding in the nearby shops. The plane took of with more than 70min delay. Announcements from the crew were not understandable, After landing in Stansted, the gate was not ready (due to the ground crew again) and we had to wait 10min before the gate. Luggage took forever."

Cons: "Ryanair wouldn't let me cancel my flight, which means my money was completely wasted."

Pros: "Nice easy flight. Staff were up and down with food and drinks."

Cons: "Felt like it was a scam as I thought I was checked in with the printed out paperwork that said in big font that my checkin was completed. Then heard a fellow traveler on the plane that that's what you do. Then we heard a singer in the local pub sing about it which made me think I was not the only one. Bob Corbett"

Cons: "This was the WORST flying experience of my life. You have to check in online otherwise they scam you out of tons of money. Seems pretty straight forward right? WRONG! They don't send you an email when it's time to check in. They will also send you on a wild goose chase through an airport and have NO CUSTOMER SERVICE WHAT SO EVER. I will never fly with them or their affiliates again."

Cons: "Got to my seat on the plane and it was covered with potato chip crumbs left behind by the previous flight's passengers and obviously not cleaned. Got harassed and threatened by the gate attendant while boarding because I didn't have a Visa check stamp on my boarding pass even though I had visited check-in and was not given one."

Cons: "The new Ryanair tactics of splitting couples to force them to play for the seat."

Cons: "They are very strict with their cabin luggage policy, but are not polite about it and try to charge even people who do comply with their specified sizes."

Pros: "On time"

Pros: "It was a quick flight"
Cons: "The employees were just as unhelpful flying to dublin as they were flying out of dublin. Simple questions were met with disdain and annoyance rather than polite answers. We went through 3 different people before finding out that we didn't need to go through any of them which the first person could have told us. By the way the first person was a customer service attendant and he swiftly moved us on to the next line to stand in which was completely unnecessary and a waste of everyone's time. I will never fly with ryanair again."

Cons: "Annoying staff selling items every 20 minutes. Cabin lights on the whole time during a 9:30-12am flight. No rest quite annoying!"

Pros: "The crew was cordial."
Cons: "Takeoff was delayed by 1 hour due to what seemed like a totally preventable clerical error (in pairing a piece of checked luggage and a passenger). This delay reduced our transit options on arrival and also inconvenienced our host. The flight was overheated and uncomfortable. At the freight-level prices, I wasn't expecting food or entertainment, and I was aware the flight would be full, but I was expecting at the least a functional temperature control or effort to use it. Especially during the hour we idled on the tarmac prior to takeoff."

Cons: "They even didn't offer a glass of water."

Pros: "Plane's staff was friendly."
Cons: "Understaffed personnel, not very personal (understandably), bare-bones accommodations, and attempts to make money at every opportunity were all annoying. Required online booking - could use a warning or a one-time pass for newbies, as complications with my email and not being clear on this requirement left me paying double for my flight. I will avoid this airline in the future."

Pros: "I got exactly what was expected for the low price. This is a great way to travel light and cheap. The bad reviews are mostly a result of not reading the rules before booking. Don't expect food and entertainment."
Cons: "The boarding process could be a little faster if there was more than one person checking people through, but the flight still arrived on time."

Cons: "Stupid 50 we had to pay extra. Never fly this airline again. A scam leaving me feeling like I was just screwed. I will actively tell people to never fly with you. Cut the surprise check in fee like normal airlines."

Pros: "no delayed, staff helpful"

Pros: "My children and I got seats together even though I didn't pre book."
Cons: "There would've been a £60 charge to prebook our seats together. I think this is excessive for suck a short flight."

Pros: "For the price I paid the flight was quick. On time. The staff was really polite and the plane was clean. Definitely would fly with them again on short trips and would recommend them to friends and family."

Pros: "It was very cheap"
Cons: "Arrived late"

Pros: "Just as expected. Boarded on time arrived early."
Cons: "As usual an uncomfortable flight (no reclining seats) but you're in the air such a short period of time it hardly matters"

Cons: "Over crowded. Uncomfortable seats"

Pros: "Short flight to Mykonos from Athens"
Cons: "Have to make sure you check in two hours prior to flight or they will hit you with a 46 dollar charge. also charges you 42 dollars for a checked bag as well. so beware of extra charges!"