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Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pros: "Entertainment options good"

Pros: "Largely pain free experience"

Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."

Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"

Cons: "Nothing"

Pros: "Efficient and pleasant. Affordable and most importantly very clean!"
Cons: "Old style lie flat (but not horizontal) seats"

Cons: "Not enough movie varities."

Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"

Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pros: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Cons: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Pros: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Pros: "surpassed our expectation"

Pros: "great company."

Pros: "Everything"

Pros: "x"
Cons: "x"

Pros: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Cons: "nothing"

Pros: "ALL"

Pros: "Every thing was excellent"

Pros: "Clean, orginzed, professional pilots"
Cons: "Too hot, few meal options"

Pros: "Food was fantastic. There were no delays. Very enjoyable."

Pros: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."

Pros: "They had really friendly staff."
Cons: "The leg space between the chairs was really cramped."

Pros: "Thank you for managing wheelchair assistance at Istanbul."
Cons: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."

Pros: "Nothing"

Cons: "Tough landing and strange turbulence"

Pros: "One of best experiences flying. First rate and can't beat the price."

Cons: "Failed to offer me newspaer upon boarding....passed our seat flying with cart full of papers!"

Pros: "Loved the seating space"
Cons: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."

Pros: "Every thing"
Cons: "None"

Pros: "Selection"
Cons: "Headphones or headphone plugs do not make good connection. Screen touch is hard to manage."

Cons: "They keep the cabin too warm."

Cons: "The air bus that we flew on from Rome to Istanbul was not as comfortable as the plane we were on for the leg from Istanbul to Chicago."

Pros: "I liked most of the processes but only boarding process was complicated."

Cons: "My seat space was too small"

Cons: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"

Pros: "flights on time.."
Cons: "Our pre-ordered meals were not served"

Pros: "Good"
Cons: "Kool airline"

Cons: "My solid, expensive suitcase was shuttered. I assume, the only way that could happen is by running over with the luggage transporting vehicle. They provided a replacement; though, not of the same quality."

Pros: "A real plug under each seat seat pitch better than most airlines No-fuss attitude makes things easier in general"
Cons: "cleanliness is a different standard from, say, Lufthansa but not botheringly so. Turkish telecom wastes your time in trying to get on the Istambul Airport wifi - impossible."

Cons: "Smelly and disorder"

Cons: "Baggage handlers in IST threw the bags from the plane so hard onto the cart that they bounced. It's amazing that only one item broke in my bag."

Cons: "Two hours late leaving Sofia."

Pros: "Kind. Generous. Competent. Thank you."

Pros: "Everything other than luggage situation"
Cons: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"

Pros: "Quick, comfortable and easy"
Cons: "Boarding was a bit clunky"

Pros: "Nothing!"

Pros: "Boarding was quick and good"

Pros: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Cons: "The ground staff were rude and officious"

Pros: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Cons: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Cons: "On tome flight"

Pros: "Good"
Cons: "More varieties of whisky on board"

Pros: "Lufthansa hands down is the best airline I have ever flown!"

Cons: "Boarding by rows would avoid people rushing to line up ahead of time."

Pros: "on time."
Cons: "nothing"

Cons: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."

Pros: "Everything was on time and efficient."

Cons: "a bit late"

Pros: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Cons: "No negatives."

Pros: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Cons: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Pros: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Cons: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Pros: "Crew and service was amazing"
Cons: "No entertainment food Horrible"

Pros: "We only had carryons and they took the. From us before boarding the plane."
Cons: "They should tell people that there is delay and that they will take their carry one"

Cons: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."

Pros: "I like everything about Lufthansa in terms of quality and service"
Cons: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Pros: "Not much"
Cons: "Almost everything"

Cons: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Cons: "After arranging seat and checking it over and over for months to be sure it was a right window, for medical reasons, they took it away from me and gave me one which bumped the nerve damage in my arm. They said it was their agent's error but did nothing about it."

Pros: "Made up most of the time. Latrobe leaving due to queue."
Cons: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."

Cons: "Had to run thru airport to catch plane, thn long wait to board."

Cons: "Air was stuffy."

Cons: "Still in Munich."

Pros: "They even filled my water bottle a couple of times in addition to numerous glasses at my seat."

Cons: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Cons: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"

Pros: "The short wait for departure."
Cons: "The long complicated walk to the gate...."

Pros: "The counter staff in Heathrow was great"

Pros: "NEVER AGAIN"

Cons: "Very very long walk plus train to baggage reclaim at Munich"

Pros: "Everything was perfect ... pilots are so good and professional..!!)"

Cons: "Wheelchair assistance did not arrive at gate."

Pros: "It’s nice that Lufthansa still gives food onboard"
Cons: "My Lufthansa flight left with 1hour delay"

Pros: "Smooth process. Regular updates."
Cons: "Late departure."

Pros: "Good attitude"

Cons: "It was cancelled and I had to wait in line for over one and a half hours to speak with someone to find a solution."

Cons: "They don’t have order while boarding No space for the carry on- they didn’t ask to check them for free."

Cons: "waited before takeoff, didn't go to right terminal, waited on tarmac for 40 minutes for steps, bags still no on carousel , lost bags....almost missed connection. overall poor experience."

Pros: "Friendly helpful staff."
Cons: "Delays."

Pros: "Fast and efficient boarding"
Cons: "N/a"

Cons: "Vegetarian meal choice not offered"

Pros: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"

Cons: "The plane lands a considerable distance from the airport, you walk across the tarmac in the rain to a bus, and then the bus ride is almost 15 minutes. I expect Lufthansa to have a better berth at Frankfurt."

Pros: "Nothing"
Cons: "Nothing"

Pros: "Ye,everything was fine"

Cons: "The food"

Pros: "Pilot kept us well informed."
Cons: "Flight attendants were rude and impatient with anyone not speaking greek."

Pros: "Nothing"
Cons: "My flight was cancelled. I was rebooked and I have no bags in Beirut"

Cons: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."

Pros: "The food was probably the best meal I’ve ever had in Economy."
Cons: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."

Pros: "I read about Rhodes island from the inflight magazine and it was interesting. The check in staff was friendly and gave me some tips on booking too."
Cons: "Smooth check in and people were orderly. Pleasant experience."

Cons: "Wait time in line to get on plane"

Cons: "I’ve flown Aegean 3 times in the last month and there flights have been late all 3 times."

Pros: "Nothing"
Cons: "Everything. The plane was so delayed, then they lost"

Cons: "No jet bridge at either location"

Cons: "We couldn’t check in until 90 minutes before Departure."

Cons: "Charged me $70 and made me check my bag as I was boarding. Had no other option"

Pros: "Love the friendly staff!"

Cons: "Plane got stuck on the runway for 45 minutes citing some air congestion reason over Cyprus!!!! we where in Lebanon. Comfort is low for the prices you pay"

Cons: "Take off was 30 min late waiting for 2 passengers"

Pros: "Very nice crew, had trouble with boarding"
Cons: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Pros: "The crew were very professional and polite on board and the food was excellent"
Cons: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Cons: "The food was all meat and I am a vegetarian"

Pros: "All"

Pros: "Nothing."
Cons: "Everything. I was re-routed and never told why."

Pros: "Crew was kind and professional Flight was overall comforable"
Cons: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."

Cons: "No entertainment"

Cons: "Our bag was delayed, and we had to fill a claim"

Pros: "Accurate times"
Cons: "Night travelling"

Pros: "Thanks for everything"
Cons: "Thanks for everything"

Pros: "Polite"

Cons: "Space wise worse than low cost airlines"

Cons: "."

Pros: "Everything"
Cons: "Nothing"

Pros: "I was tricked into not having checked luggage by your website. I had to pay for checked luggage. Your site is responsible. I should receive a reimbursement for this incident."

Pros: "Clean aircraft Legroom Polite service"
Cons: "Delayed No onboard entertainment"

Cons: "delay in disembarking as well as baggage collection"

Cons: "Bag fee that I wasn't otherwise notified!"

Pros: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Cons: "Food served was not that good."

Pros: "Gate staff are able to deal with things"
Cons: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"

Pros: "Friendly staff, good service"
Cons: "The other passengers were very loud and obnoxious. During boarding it felt like we were a heard of cattle."

Cons: "boarding took for ever. service from the cabin crew was not good. no entertainment."

Pros: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."

Pros: "The service was excellent."
Cons: "The fact the passenger behind me needed me to sit up straight so he could eat mad me feel bad. I suppose entertainment is not a big thing nowadays with all the choices we have with smart phone's and tablets, so not so much a big deal. But with space itn is a big deaI. I reclined my seat and Icould feel my seat on top of someone's knees. So i sat up and struggled to sleep. I suppose in a sleepy haste I reclined my seat. I was awaken to a gentleman asking me to sit my chair up so he could put his tray down to eat his dinner. I felt horrible."

Cons: "Chaotic loading typical of Greek airports."

Pros: "They served a meal!"

Pros: "LHR-ATH was all excellent. Good boarding, seats and service."

Pros: "Accommodating staff"
Cons: "Chaos in the airport (where to wait in line, online check in vs drop off line etc)"

Cons: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"

Pros: "Was functional, did the job"
Cons: "More organization"

Pros: "Nice and clean aircraft nice service"

Cons: "we were charged twice for the exact same flights, date and seats. My husband made the same reservations as I had for both of us three weeks later than my reservation was made. When this was discovered by us I called and was told by two agents that I couldn't get any money back. What a rip off."

Pros: "Very quick ...very nice the airport needs better signage ..not under your control I know but would help"
Cons: "The staff at the counter snd in the booth were great"

Pros: "Nothing."
Cons: "Lots of turbulence, 30 mins delayed, no drinks offered. Nobody came around to collect trash"

Pros: "Japan staff on Narita Airport"
Cons: "Poor Warsaw airport."

Pros: "Entertainment system during the long flight from Warsaw to Tokyo."
Cons: "Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw."

Cons: "Delayed without explaining?"

Pros: "excellent"
Cons: "so good"

Pros: "I liked dinner menu. Not so much breakfast...."
Cons: "USB not power outlet under the seat was charging my kindle.... why? When i plugged in the light on my kindle was “on” but kindle never got charged up. My seat was not reclining...."

Pros: "Seats were comfortable"
Cons: "Rude crew,delays all the time"

Cons: "Delayed by one hour"

Cons: "Delayed 1:15hr"

Pros: "Crew was great."
Cons: "I had to switch seats due to recliner and tv remote did not work. Also, my baggage did not arrive on my flight. I had a 14 hour layover in Warsaw which was plenty of time to transfer onto plane. This also occurred on my flight to Germany."

Pros: "Crew not good"

Pros: "Quick flight"
Cons: "Quicker access to gate"

Pros: "It was ok"
Cons: "Teleportation"

Pros: "everything"
Cons: "keep providing the same great experience!"

Cons: "Poor quality of announcements in Warsaw for boarding times."

Pros: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Pros: "Direct flight"
Cons: "Long flight."

Cons: "The LOT ticket counter personnel is in need of some serious professional etiquette re-training. Always displeased expressions on their faces. Hence why alot of their own people opt for other airlines when booking."

Cons: "Flight was delayed and I lost my connection to NY, I had to get rescheduled flight for day after so I didn't arrive to NY on Sunday but on Monday."

Pros: "NOTHING!!!!!"
Cons: "Because of them not knowing their job I had to spent extra 1000$..."

Pros: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Cons: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."

Pros: "Very caring flight attendants, awesome service."
Cons: "Took too long to get our luggage."

Cons: "Flight attendance kept waking me up to lift my seat so the passenger behind me can "enjoy their vegetarian meal". After I requested not to be disturbed ever again with that kind of requests, they woke me up for breakfast again. I was the only passenger around that they requested to pull my seat."

Pros: "The flight was on time and the crew was great"
Cons: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Cons: "the crew wasn't so nice and helpful"

Pros: "Flight was an hour and a half delayed. Usually I love LOT, but the delay made everything worse when I just wanted to get home"

Pros: "I flew the dreamliner."
Cons: "Very small legspace. Indifferent, careless crew. No vegetarian or any other food options. I tried to arrange it before the flight. Didn't work. On board they didn't even try to accommodate the needs. E.g. give extra salad...."

Pros: "Service in business class."

Pros: "Nothing"

Pros: "Enough space to sit"
Cons: "Everything in English language was barely understandable"

Pros: "Crew was very nice"
Cons: "Seat was broken and flight was delayed 45 min"

Pros: "Flights ran on time."
Cons: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."

Cons: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"

Pros: "Very efficient, professional and friendly"

Cons: "Bathrooms"

Pros: "Nothing!"
Cons: "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"

Pros: "food prices, all on time"
Cons: "entertainment"

Cons: "Cheap airline that is priced like a major airline. They charge for checked in luggage on flights between different EU countries. Major airlines don't do that, so check the fine print before purchasing."

Pros: "Relatively new aircraft with not-bad room between the rows. Water, coffee and tea offered gratis, otherwise pay for snacks, but prices not bad. Good flight for a budget airline. Twi toilets for a full plane a bit ridiculous, but the flight was only 2 1/2 hours, so no big lines."

Pros: "The service crew in the plane were cordial and professional."
Cons: "The ground staff and customer service staff made mistakes with our infant's name and twice her ticket got canceled. Instead of saying that they will just fix it they blamed us and were very rude to us when they had to fix their mistake. I suggest that you train your staff in customer service or you will continue to lose good customers"

Pros: "Not bad in general, reasonably price/quality service"
Cons: "I do not like when departure delayed"

Pros: "free snacks and water, friendly staff and good flight"

Cons: "No good meals available in the flight."

Pros: "I traveled on this airline few years ago, and there was always room for improvement. This trip was a very pleasant surprise. Departures and arrivals were on time, excellent service, good entertainment aboard, and what a great, comfortable airplane (Dreamliner B 787)."

Pros: "Nice new plane (Dreamliner) with a lot of overhead space for hand luggage."
Cons: "There is less leg room than on other international carriers. I am tall and found it quite uncomfortable. I was also surprised by how bad the food was - worst airline food I have ever had on both trips. Sadly, also the most unfriendly air crew as well. Also, unlike international flights with Air Canada, you have to pay for alcohol (though the prices are pretty good)."

Pros: "Plane was 2 h deleyed but service and crew did exellent job."

Pros: "Service, listening to my questions, overall!!"

Cons: "Seats were too small."

Pros: "Wide, comfy seats, nice crew, good food"
Cons: "Poor selection of movies"

Pros: "the cabin crew"

Pros: "no problems"

Pros: "Crew was ok and the seat was a bit uncomfortable. I am over 6 feet so I always have a bit of a problem with the seat"
Cons: "Seat"

Pros: "safe trip"
Cons: "no entertainment, no food, would like to be aware no food"

Cons: "Plugs to charge devices"

Cons: "No meals served, and no beverages, unless you are willing to pay inflated prices for garbage. They will give you tap water if you ask, and that's that. I still find this approach despicable and unnecessarily stingy, especially since this is BA, not a lowcost."

Cons: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."

Cons: "Checking, boarding and overall experience"

Pros: "Crew members were all very nice"
Cons: "Long delays"

Cons: "The entertainment is missing"

Pros: "Comfortable, good service and on time"
Cons: "N/A"

Cons: "You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given."

Cons: "Still waiting to get out of London... so not good."

Pros: "Boarding was fast."
Cons: "Not even a complimentary cup of coffee or tea, just tap water."

Cons: "The equipment was old and didn't seem to be well maintained. And they did not offer even a glass of water on a 3 and a half hour flight. Even water was on sale!"

Cons: "Flight delayed"

Cons: "Plane smelled bad. Had to pay for food. Not even water was included. Inside the plane is worn and needs upgrades."

Pros: "Too many delays"

Pros: "Timely"
Cons: "Frumpy and unkempt crew. No longer offer complimentary coffee or anything. You must pay for everything. Had to give my carryon bag even though there was lots of room inside the plane"

Pros: "it got there"
Cons: "how it got there"

Pros: "Somehow we board first than everyone else. It left and arrived on time. Friendly service."

Cons: "food was not offered you had pay. to eat which in my opinion is not proper at least a sandwich should be offered,"

Pros: "More modern plane."
Cons: "No snacks, no food, 1 drink. Aegaen airlines gave good from Spain to Athens and back, for a lot less ticket flight."

Pros: "I liked your entertainment , movies, series lots to choose from."
Cons: "Your crew was horrible, I had assistance but they seemed bothered in helping me to help me get to my seat... I pity those who might assistance with that crew on future flights... Hopefully they will get the nicer crew from NY to London they were amazing."

Pros: "The staff in airplane was okay"
Cons: "The boarding staff are very rude"

Cons: "Flight was changed and I had to wait 8 hours for the connection."

Cons: "Didn't know catering was on sale"

Cons: "No free food. No movie, no usb"

Pros: "Great Crew, fast boarding, very accommodating"

Pros: "Terminal 5"
Cons: "Disgusted that they wanted to charger £11 pp to change seat at check-in 24hrs prior to the flight!"

Pros: "The crew was nice."
Cons: "Is this really the British Airways business class within Europe? What a disappointment. Felt like I was in economy except the only difference was I got my drink served in glass rather than plastic. Why don't you get some tips from Emirates considering from Abu Dhabi to Doha you had 10"+ tvs infront of you, tons of leg room and actually good food offerings."

Cons: "Same as above."

Pros: "Heathrow is huge and our gate changed during the last hour with out announcement until 35 minutes before the flight. There was a 2nd flight flying at the same time from a different gate with the same flight # with simply an A added which was very confusing."
Cons: "Absolutely no food and we were charged for a soda... seriously? It took the WIFI 5 minutes to process the 1.75 sale. Are you kidding BA? Flight attend were indifferent to passengers and actually held their chlorine with the foolish shopping cart when we tried to make it to the rest room. Unpleasant at best. Oh, and there was no entertainment at all on the 767 we had unless you count the magazine. Sorry BA, you have some work to do."

Cons: "Checking into Heathrow was interesting because they have automated systems to bag drop. I always like talking to a person which I could have done but was unaware. I had printed my boarding passes which then was sent to the automated line. That being said I had an issue with my carry on it was a literally too big because of the handle sticking out. So I had to check it. One of the women there was kind and sent met back to the British Airways check in section again to check it. She said don't worry it'll be free. So I went to the assigned line and a woman stopped me and told me I needed to stand with the rest of the people in the checked baggage line not the hand baggage line. I said I was sent to this line. She said well you're going to have to pay if it is too big. I said I was sent to this line because I was told it would be free to check it. Her attitude/tone was rude. Which for me was not ok. I had just landed in Heathrow from Newark and was starting jet lag, plus I literally was able to carry on my bag at Newark. Same company! I was trying my best to be kind but she just kept insisting that I was going to pay for the bag. I then stated that I already had paid for the bag! As I had paid for 4 and only checked 3! So if necessary this would be the 4th bag. Now I would not have had to do this if British Airways had allowed me to tack on my Athens trip to my Heathrow trip. When I found out they could do that they said it would be an extra $1025 to do so. I told them that I would just go through customs and get my bags and put them on the Athens flight. Of course I get to the counter and the woman there was wonderful and told me not to worry that it would be taken care of. So thank you to the woman who diverged a ridiculous argument over the handle not fitting in the cage. Moving forward boarding was interesting as I have never ridden in a train that takes you to the plane on the tarmac. It was a little long and VERY hot as they fill them to the brim and it was a good 10 min ride with people packed like sardines. When we got to the plane boarding was quick and efficient. The seating in that plane was very much like a spirit flight for close to 4 hours. There was a lot of turbulence and the landing was a little hard but that's to be expected in planes."

Cons: "Our bags were lost. Only water was offered."

Cons: "Was pulled for a security screening. Stood around forever waiting. Seemed like people didn't know what they were doing."

Cons: "$100 just to choose a seat ? $100 for a 2nd bag? A Kellogg's bar for breakfast? Shame on them."

Cons: "Was not given an aisle seat"

Cons: "This was the worst trip ever! Delays on both ways!!"

Pros: "None of my nine checked in luggage arrived. The following 8 of the 9 came. One is still missing. This is a British Airways ticket using American Air for the first leh."
Cons: "The fact that my luggage and that of my children did not arrive."

Cons: "Airline did not honor Ticket, Gave incorrect information as the excuse and have not refunded me for ticket they did not allow me to fly on. they made us purchase new tickets and we were charged 2 times"

Pros: "Efficient and on time"
Cons: "Movie started too late so there wasn't time to finish"

Pros: "Comfortable seats"
Cons: "Delayed flight. Only accept credit cards on board."

Pros: "On time"
Cons: "I pay for insurance but i don't take advantage in uk by the insurance"

Pros: "The payment system was down so it was painful and slow"

Pros: "the plane was comfortable even when full, although there are only two toilets for over 200 people in coach which makes it difficult sometimes"
Cons: "I used to live in London in the past, and commute with BA routinely, without any considerable issues. With this in mind, I booked this flight through the american site as I now live in the US. Big mistake. Even though I'm still a BA member and I checked in 24 hours prior to departure on the minute, I had no way of choosing a seat, in fact I had to pay to change my assigned emergency exit aisle seat. Secondly, there was a 5,5 hour delay, due to fog, which affected BA but not Easyjet or Aegean flying the same route at the same time, leaving me looking at all the other passengers taking off while I waited at the airport without any notice from my company. This resulted in me getting a debilitating migraine, for which I had to request painkillers on the plane. For anyone who hasn't done this before, despite how helpful the staff are, there's always "procedure" to be followed and papers to be signed before obtaining tylenol. Finally, when I contacted BA customer service to request a refund for this trip, considering if I had booked with any other airline I wouldn't have gone through all that, I was told it was my fault for not carrying painkillers and they "absolutely do not reimburse" such situations involving the weather. All in all, this was the last BA flight I will ever book and I am happy to go back to the US where customer service has an actual meaning and passenger wellbeing is always a priority."

Pros: "Free drinks!"
Cons: "No new movies!~"

Pros: "LOVED the folks on this airline. So nice and accommodating."

Cons: "Small selection of movies"

Pros: "Food options were great! Very good value"
Cons: "Boarding was delayed and unstructured"

Pros: "Again, very impressed with British Airwasy in every capacity."

Pros: "Easy flight to Athens"
Cons: "Rude agents on the ground in London were very unprofessional making comments about American travelers."