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Pros: Crew are great. Very professional.

Cons: Can’t complain.

Pros: They had a pillow and blanket in my seat for my overnight flight and offered a full bottle of water upon boarding.

Cons: My TV didn’t work - long flight to have no screen access.

Cons: They forgot our vegetarian meal requests on both flights. Few drinks. Old movies.

Cons: Was put on a different flight and had to fly to Germany. Then an 8hour flight to Toronto. Very annyoing and inconvenient

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Pros: Yes it was a smooth comfortable flight

Cons: Everything was fine

Pros: On time

Cons: Seats were tight

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Pros: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Cons: It was late

Pros: The crew was nice

Cons: We were boarding later than expected Which caused some stress with connection flight

Pros: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Cons: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Cons: The check in in the web site was not working the previous day. The check in at the airport in rome was hoorible... 1 hour and 20 minutes on line to be able to check in. Only two clercks workig in a very croded space .

Pros: Rapid boarding with no delays

Cons: No snacks, no entertainment.

Pros: The crews were awesome and very friendly professional

Pros: On time, as expected, no delays

Cons: USB chargers and more modern entertainment systems

Pros: the plane didn't crash.

Cons: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Pros: Good Crew. Landing was very smooth

Cons: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!

Cons: More communication on the flight delay

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Pros: Yes it was a smooth comfortable flight

Cons: Everything was fine

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Cons: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Pros: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Cons: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Pros: nothing

Cons: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Cons: I didn't like putting two family on different seats far from each other

Pros: All is great.

Cons: Nothing is not good.

Pros: Nothing

Cons: Customer service

Pros: meal

Pros: Seat was comfortable, food was surprisingly good.

Cons: Nothing

Pros: The crew was very attentive and willing to assist with everything.

Cons: The least comfortable and smallest narrow business class seats ever

Pros: Yes it was a smooth comfortable flight

Cons: Everything was fine

Cons: I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Cons: Only the other trip by air with Finair

Pros: Nothing

Cons: Customer service

Cons: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Cons: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: More entertainment options

Pros: They change my seat from middle to window, but that’s all.

Cons: Flight delayed. Food was salty and cafeteria like.

Pros: Really nice crew and quite good food

Cons: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Pros: Flight took off on time. Boarding was organized.

Cons: Cabin was cramped. Food quality was so so.

Cons: Boarding process..

Pros: Not a lot.

Cons: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Cons: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Pros: Crew is amazing

Cons: Nothing

Pros: The connection was way too tight.

Cons: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Pros: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Cons: Boarding staff was rude Bus transport from plane to terminal

Pros: Leg room fantastic

Pros: That we got home safe

Cons: It wasnt a BA plane! Food, staff and entertainment all not really up to scratch

Pros: Crew good, food okish.

Cons: Entertainment system below average. Disembarkment was poorly handled and resulted in big delays.

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Pros: Seat was very comfortable, plenty of leg room.

Cons: Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers.

Pros: Really nice crew and quite good food

Cons: BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer.

Pros: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Cons: Boarding staff was rude Bus transport from plane to terminal

Cons: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Cons: Everything!

Pros: Crew was fine.

Cons: Boarding could have been more organized.

Pros: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Cons: Boarding staff was rude Bus transport from plane to terminal