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We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.

Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.

Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.

Excellent comfort and entertainment. Service poor..Food average with little choice.

Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees

The plane seemed pretty old and the food was not good

Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.

Seat 💺 was all the way on last row. Food was okay .

Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat

Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.