They could have seated me in my original seat which was an isle They wedged me in the middle of two extremely large ladies who were friends. I couldn’t move, arm rests couldn’t be put down, their arms were over mine on either side It truly was an unacceptable situation. And on an over night fight extremely uncomfortable
New aircraft and flight was running on time, but adverse weather conditions meant we were unable to land on the first two approaches. Third attempt resulted in a very smooth and safe landing.
Very good it will be my choice of airline while in Australia.
Flight cancelled due to broken seat. $8 refreshment voucher barely bought a coffee. 3 hours to next flight. Also then delayed.
There were no food or entertainment on this short flight. Friendly staff even before getting on the flight. The seats were snug but it was quick flight
Good flight. On time. No problems. Plane was clean. Service was as you would expect. However nothing special, just a good flight.
Very friendly staff. No food service and no entertainment. Only 1hr 20min flight
High fees for excess checked baggage and somehow ridiculous rules for carry on bags.
Flight was late, food and drink an extra charge, my carry on is five rows behind me, and the seats are too narrow. Don’t ask me to be happy about it
I bought flights in August and there wasn’t a flight in the system
Good value for money. Food was below expectations but acceptable.
Delayed. Poor selection onboard. Long flight and old/uncomfortable plane.
Flight was half an hour delayed and gate was changed only once but not very far. Weather was good so smooth flight. So all in all was a good flight on a Sunday.
Boarding was on time and orderly. Crew was efficient. Departure as scheduled. I did not order food.
Due to very heavy rain in Jakarta which caused bad floods on the highways the captain kindly delayed the departure to allow many passengers to reach the plane with almost 2 hours delay. Otherwise the flight was smooth and uneventful. I was disappointed that given the long delays the passengers were not even treated to a free bottle of water. I had to buy a packet of salted peanuts and bottle of water since I missed lunch.
They don t offer even a glass of water need to buy a drink if you are tursty they can save money and timeby cancel the food offer for 1 hr fly both fly nobody buy and try sale on boad thinkthe we can buyduty free store
Compared with other LCC, Air Asia is a lot better
AirAsia is running a bait scam by listing a lot of flights to get as much booking as possible but ending up merging the flights to fill the seat. They will change the schedule as much as they would like. Just beware when booking their flights and if you are tight on schedule. Prepare to be disappointed.
We had an emergency seat to more comfortable and more leg room. It was good for a budget airline
Liked the food. It’s was delicious! The cleanliness was average.. we saw dried liquid stains on the seat head in front. The flight was delayed. My experience with other airlines is that the flight crew usually announces an apology for the delay . Maybe air Asia doesn’t deem it necessary.. In summary the only positive that stood out was the food.
