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I recently travelled in Business Class with Qatar Airways, and overall, it was a pleasant experience. The cabin crew stood out for their kindness and professionalism, making the journey truly comfortable. The food exceeded expectations and was exceptional in both quality and presentation. The boarding staff was courteous, though I would like to mention that the staff member responsible for checking tickets during boarding could benefit from additional training to be more welcoming. A warm and hospitable approach would enhance the passenger experience significantly. However, one aspect of the journey was particularly frustrating. The in-flight entertainment system was disappointing, as the headphones provided did not work at all due to a loose connection. This significantly impacted the experience, especially since the flight also lacked Wi-Fi service. Addressing these issues would greatly enhance the overall travel experience. Lastly, I would suggest implementing a section-wise boarding process to streamline the boarding experience and minimise potential challenges. I appreciate the efforts Qatar Airways puts into delivering high-quality service and hope to see these improvements implemented in the future.

Well organized boarding, efficient and on time. Nice crew on the plane. Thank you!

The Qatar Airways staff pre-boarding and also on the flight from Dallas to Doha were incredibly mediocre and arrogant. Consider retraining these individuals Other flights were ok.

My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.

Boston to Doha was great but Doha to Dhaka was the worst experience.

Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.

Fly Qatar Airways is always amazing. Their service and care for details is really very good.

Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.

Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better

Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it