Milan airport was bad experience. They should be more polite.
Emirates did great! I liked the service, the food, cleanness, and the flight was on time. Much better airline than Qatar Airways I flew with last year.
Bathrooms were amazing and first class seat was very comfortable. Food was edible but not up to the standards of other first class meals on other airlines. But Caviar was amazing! So much caviar. Dom Perignon 2015 was room temperature. It would have been amazing if it was chilled down a bit more. Slippers were amazing and amenity kit requested was beautiful. Requested Pajamas never came so can’t tell you how nice they were. Loved the design of the seat and personal storage. Suite was much smaller than other airline’s first class and tv screen was tiny and remote difficult to use. I probably wouldn’t pay for this flight again.
Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.
The crew were friendly, dressed professionally and helpful when needed. The food was good to very good. The seats were comfortable and entertainment selections were excellent. For that long of a flight Athens to Newark Economy is a little tight and the space became uncomfortable about mid-way. Next time I would try and get a Premium Economy seat. Especially for the return flight when one can be less enthused and tired. On the way to a vacation enthusiasm can outweigh discomfort.
Always my favourite airline. On time, lovely staff, clean comfortable seats. Well done
Probably the best flight I’ve ever been on. Emirates first class is leagues beyond British airways and Lufthansa’s.
Everything was perfect except boarding . Have to wait @ gate for 45 minutes after announcing boarding ..
Flight from USA to Dubai was comfortable. There is some serious miscommunication between the staff who does checkin and immigration staff in India. Air Suvidha rules are enforced here as a requirement by the Indian government and without it not allowed to board the flight. The Indian authorities don’t even bother to check it. Please update either side of aisle. Vegetarian food from Dubai to Bombay was not that great at all. It was cold and chewy. Dubai being a hub can provide better options. Staff is very good and took good care of passengers. Please appreciate their hard work.
Awful. Delayed for unknown reason. Boarded late, part of a Tight connection ands had to go through customs and immigration. And they lost my bags.
The seats are very uncomfortable. They never have tomato juice. Usually late
Flight on time, landed well ahead of schedule. Attendants were excellent and responsive
The crew was friendly, and the flight landed on time
It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.
Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.
Flight delayed over an hour. They said they would hold our connection but then did not.
Wow! Wonderfully designed, super comfortable, spacious business seats. The food was great and the staff were friendly and attentive. A fabulous experience!
Sorting on line would have been appreciated Onward information on flights missed No ability to get seating arranged before we got to gate Very unfriendly at gate
Great flight. The crew was helpful in making sure everybody’s carry on luggage has a place to go. It was a short flight and Finnair made it fast and smooth.
Best international flight I have had in a while! Far superior accommodation, services, food and general experience compared to U.S. airline companies.
Food used to be better and comfort was not attainable after 5 hours everything starts hurting.
Swiss is the. Only airline I use when I go to Europe. They are on time and they are fantastic!
Absolutely amazing! Best airline i have flown with, huge difference to United!
-Swiss airlines online check in app crashed multiple times -Zurich airport does not have very many bathrooms accessible to people with disabilities - closest disability accessible bathroom to departure gate was 1/4 mile away.
The plane was good - on time! But can the stewardesses smile or actually be nice - not to bark the commands
Flight was late and crew were unwilling to help with information on connections. Call light had been on for 61 minutes without tesponse.
we were late to get to this connecting flight and SWISS decided to wait for us . Very nice of them
I was pleasantly surprised with the whole experience. Thank you
Motivated and friendly crew on a somewhat dated but well kept plane. Hd seats in economy may section, so legroom was excellent.
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
It was mediocre. Honestly, the flight was late but that didn’t bother me as I had plenty of time. The only thing that bothered me is that the crew never asked to make the beds for us in business class. Maybe the crew was exhausted and that just didn’t occur to them.
There was not any issues with the Etihad Airways. Staff was excellent and I love the variety of movies and games that they provided.
I didn’t have a flight because it was a fraud and you allow it. Illl never use Kayak again!!!
One of your male flight attendant was pushy and a bit of a martinette. Completely unnecessary.
Stewardess was attentive and was actively roamin to check the passengers on the biz class
Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family
Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.
My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.
Transit time could be 15 min longer atleast. It was right on the dot to boarding time. Giving minimal time to do shopping
We loved our flight attendant (Emma, from Scotland), the meals were perfectly spaced out, and the in-flight entertainment was super generous and delightful.
Why don't they board from the back of the plane to the front. We have to move by all the people and their luggage to get to the seats.
The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?
With three empty seats across the aisle from me I politely asked the crew if I could sit in one of those seats. They initially told me I couldn't do it for my safety. When I pressed them again they blamed the captain. So which was it? I didn't appreciate either nonsense explanation simply because they didn't want to honor my request.
Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer
Flight was great (only a short hop from London to Dublin). Wi-Fi available on board(around 2 euros), power sockets, complimentary water and biscuit. Landin/ takeoff all went without a flaw.
Staff member at boarding gate was rude, and more than once!
The issue wasn’t necessarily with British Airlines but was a reaction to their delayed flight from Miami to London on Aug 18. Due to the delay out of Miami, we missed our BA flight with Aer Linguis on the 19th from London to Cork, Ireland. The attendant in London was helpful and rebooked us for a flight later that same day ($120). However, she failed to mention that as a result of the missed flight, our returning flight was also cancelled and the rebooking cost was $451. Disappointed at the lack of communication between airlines and between the agent and the customer.
Staff were uniformly excellent. Padding for premium economy seats was a bit thin. Drinks service was very very good. Food was meh.
Lost bag on an hour and a half flight with no connections - ridiculous!