the departure got delayed due to SJC situation, but it was a quite good waiting thanks to Alaska airline teams.
the departure got delayed due to SJC situation, but it was a quite good waiting thanks to Alaska airline teams.
Good! Although I wish I didn’t have to check my bag at the gate, when I got on the plane there was plenty of room for the bag.
Quick flight and helpful crew both on the ground and in the air. Went super easy and fast.
Nice friendly staff. Did not like being in the very last row on red eye.
Outside Sky cap would be helpful! No entertainment (TV screens)
I'm a tall guy. Fortunately I was able to find seating in the emergency rows that gave me a couple more inches of room. My return flight a few days later, I wasn't as fortunate. Very painfully and uncomfortable return flight.
There should be in flight entertainment screens and there needs to be more variety in the entertainment offerings.
Good flight, but the air was very cold throughout the flight. One small blanket was not enough.
This was my return flight. Everything met or exceeded my expectations. Crew was polite and friendly. Two small snacks and beverages were served during the 5 hour flight. Flight was not full so I had a bank of seats to myself. Being long legged, I might have liked a little more leg room, but it was okay. The flight to my destination had tons of leg room, I expect it was because I was in an exit row then. Loading went quickly and we arrived early. There was very little to complain about by today's standards.
Not fond of smaller planes ( no737 avail ) Weather was some what of a factor (Bumpy)
All but one of four were on time. One was delayed for an hour
Nice small trip, No food included in ticket, but beverages were for free.
Flight delayed at the last moment Hill next day and havé to drag at Hotel at our cost and bec day was again delayed 4 Times because no crée and no pilot
A 2 hour delay because they couldn’t fit some oversized cargo in the small hold doors of an Embraer! Surely they know the sizes before attempting to load it?
5 delays to departure. Finally left 2 hours after scheduled time. Further issues with “paperwork” when we were ready to push away from the gate. Air Canada has a real problem with flights between Montreal and Toronto over the last 24 months. Of my 12 flights, 8 have been delayed or cancelled. With no compensation. I now drive between Toronto and Montreal whenever I can. At least I know I will get there when I planned to.
Plane had a problem with the steering mechanism, which causes a 2.5 hour delay while boarded.
Very bad experience, probably will never use this airline again unless I have too. In the airport in Chicago made us buy a return ticket otherwise would not let us fly to Belize and stated that the Belizean Immigration will not allow Americans to come in without a return ticket or a Belizean supervising the travelers which turn out to be untrue. The staff were very rude and unprofessional and we almost lost our flight until the supervisor who was Hispanic and we spoke with him in Spanish and helped us and still had to buy an expensive round trip ticket. This was a very bad experience and we made a mistake by booking with Air Canada, usually using the AA and never had this issue.
No food. No Bluetooth for entertainment. Crying babies thought the cabin instead of placing them in the corners.
It was a refreshing experience from the past few times I have travelled with Air Canada.
The flight attendants were not very friendly and seemed annoyed by everytime a passenger asked a question
The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA
The FA told me that the dinner was vegetable curry which turned out to be vegetarian (tofu) which I don’t care for but that was the only disappointing part of my trip.
I’m not happy because I discovered there is something wrong and my miles have not been getting put on my AA account. So this needs to be fixed because I have traveled a lot since October and none of my miles are registered
Overall good, but the fact that there was no WiFi was a big deal for me. I am not used to having no WiFi during long flights. I always fly Delta-KLM and they never have had an issue with WiFi.
Asked for a wheelchair multiple times. Got denied the wheelchair in London layover.
Economy seating has been dumbed diwn so far that it is uncomfortable for an average adult. Too small, too cramped, no room to move, and hard as a rock.
American was good / British Airways partner was not as good…
When you pay for seat selection but there website doesn't allow you to check in, they shouldn't force you to a middle seat where both random people around you invade your seat
Worst trans-Atlantic flight in years! The seats were incredibly tight, both in width and depth. The back selection was so cold, it was like traveling in a refrigerator. Although I had an entire row, the seat arms would not go up, so I could not take advantage of it to sleep. However, the crew was smiling and helpful and really seemed to enjoy their jobs. The food was the worst I have ever experienced on any flight. The PA system blasts announcements to the point of hurting my ears when using the audiovisual equipment. Not safe or sat. Also, I did not like the bait and switch tactic. I put in a search with one bag and the other flights had put that into their price, but BA did not and made me pay extra for it which would have made the price comparable to others. Also, even at check in there was no “choice” of seat, unless you paid extra for it even in the same row. No other airline I have been on does this. Once check in begins, normally, you can choose any unoccupied seat in your category. These tactics and the lack of comfort means I will never fly BA again.
Lounge access restricted due to capacity. Boarding long and free for all. Good crew service Food awful.
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