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Pros: Fight attendants were kind. Got to my destination safely. Food was pretty good, however small.

Cons: I do not enjoy a budget airline, never been on one and likely won't ever again. I appreciated saving money on the overall ticket cost, but did not like the feeling of getting nickel and dined with every cart. Grateful the in flight meal was included.

Cons: - time it takes to check you in. - make you go down the stairs instead of attaching a bridge to the plane. - lack of vegetarian food. - quality of inflight entertainment.

Cons: Didn't like having to climb stairs into plane with two hip replacements and luggage, and no assistance. The seats are tiny (and I'm a small person). The food was mediocre, passengers took their own food on board. The entertainment was pitiful for such a long flight. Very disappointed and probably will avoid Thomas Cook for future trips. Plus, It was very cold with constant cold air blowing on me; they provided no blankets, even though I requested one.

Cons: The flight to Manchester was canceled and I was not even informed until I got to the airport and was told I had no flight and I should rebook my flight with another airline. So my flight back to the USA NEVER happened because I refused to flight with Thomas Cook.

Cons: Boarding crew was nasty will never fly with you guys again

Pros: Amazing crew

Cons: WIFI

Pros: Crew was fantastic and with an exceptional service. Food was really good.

Cons: Maybe the seats coudl be a little bit wider

Pros: Amazing leg room, free snack and drink, free wi-fi.

Pros: I had to swap seat to be able to access the loo easily from an Isle seat

Pros: Things were pretty smooth.

Cons: Could have done without the flight delay.

Pros: Clean plan that was only slightly delayed

Cons: I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again

Pros: Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate.

Cons: Before pulling from the gate all passengers should be seated.

Pros: Nice crew, plenty of food and snacks available. Good wine.

Cons: Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats

Cons: The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic.

Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Pros: Ok

Cons: Flight was late

Pros: It took me to Zante

Cons: We checked in online but still had to wait 45 just to drop our bags. waiting for an hour on the plane before take off. The captain not giving accurate timings. Circling so many times before landing I was nearly sick. And a very hard landing so much so I hit my head on the seat in front of me.

Pros: Once through security boarding was relatively quick. Small seats though with very little leg room. Pleasant cabin crew though. I do wish that the airlines would invest in decent seats, on both the 757 (outbound) and the 737 (inbound) I suffered really bad with cramp and ANNOYINGLY this policy of having seats that recline on a short haul flight is silly. There is barely enough room already with the seat in front reclining ...

Cons: Check-In was ridiculous at Manchester Airport on the outbound flight with a long single very slow moving queue. 6 Check-In staff for about 7 or 8 flights all leaving within the hour! And then frustratingly the same on the way home - just 4 desks open for 4 flights all leaving within a hour of each other.

Pros: The aircraft ergonomics and layout good, the cabin staff etiquette and service attention excellent, great cleanliness of cabin and on board toilets, and considering space limitations and high number of passengers the food and refreshments were excellent. Makes B.A. look second rate. Again excellent driving by those at the pointed end.

Cons: Ground staff at departures at Montego bay were a little aggressive and arrogant. Dont know where the hell the 787 manufacturing plant got their seat designers from, but they certainly didnt get a degree in human anatomy, I guess they thought the plane would only get short haul usage i.e. two and a half hour flights......seating most unconfortable!

Pros: The aircraft (787)

Cons: The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

Pros: Aireuropa is bullshit

Cons: The boarding gate was very far, and I had to walk all the way.

Pros: Comfortable seats from the good old days on board B 737

Cons: boarding dont like boarding by bus

Cons: Missed flight because of another flight delay

Pros: Friendly and attentive crew.

Cons: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.

Pros: On time

Cons: N/A

Pros: Very speedily boarding, crew dealt with a passenger with a large bag well.

Cons: Chair didn’t lean back, unclear that water wasn’t free

Pros: That I arrived safely

Cons: Seats could be bigger after all you get charge for a trip, they could also have more flights and stop cramping up the place then there’s no overhead space. Perfect example of Corporate greed

Pros: Kind crew, smooth flight

Pros: I like nothing!!!!!

Cons: My flight was canceled and company didn’t give any other flight.... any compensation for it....

Pros: That I took off and landed safely.

Cons: The attitude of the employees.

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

Pros: Crew was nice and pleasant

Cons: Flight very late

Cons: Late departure. Rush to connect.

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: Quick, on time flight. That’s always good!

Cons: Lead attendant spoke so fast that he was hard to understand.

Cons: Freezing flight! So cold. From Atlanta to Pensacola in June, one should not freeze.

Pros: Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it.

Cons: N/A

Cons: The flight was an hour and a half late.

Pros: Fast check in. Boarding orderly.

Cons: AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves....

Pros: My last answer should have mentioned that the airline I referred to was Loganair not British Airways. Coffee and a Tunnocks biscuit at no charge

Pros: For the most part the people and workers were very nice

Cons: Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy.

Pros: Clean plan that was only slightly delayed

Cons: I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again

Pros: Crew was excellent. Seats were uncomfortable

Pros: The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!

Pros: The food was great and the other flight attendants were kind and understanding.

Cons: There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old.

Pros: Great organization, very efficient

Cons: Bag fees were not made clear on Kayak or Swiss website, seats on Edelweiss A320 we’re spaced too close together for my legs, though was not a problem on the 777.

Pros: Crew was great. Seats and leg room better than other airlines.

Cons: Wifi was down all the way.

Pros: Crew worked hard to keep to time and make passengers comfortable.

Cons: Boarding gate crowded.

Pros: Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi

Cons: Get your crew arrive on time to their flights. Kobi

Cons: Poor communication between Sun Country airlines and Thomas Cook, NO checked bags for our group of 6 made it with the plane, I paid for 2 seats in row 22 and got separated from my wife and put in the back of the plane in 43 with sticky floors. Was not offered any help getting my money back on seats I paid for other than when exiting plane which was too late since I had to try to make my connection at this point.

Pros: Everything

Cons: Anything

Pros: Staff was courteous and helpful. Considering how crazy busy the Manchester UK airport was in August all went smoothly, boarding was efficient. Seats were okay but not too roomy for a larger person.

Cons: The (only) tiny movie screen was at the front of the cabin and. impossible to see for most passengers.

Pros: Everything was normal and good

Cons: The FOOD.

Cons: One toilet, wasn’t operated well, since it could not be opened from inside-outside

Cons: Food

Pros: Everything as expected!

Cons: Had to pay for food. not a single chip :(

Cons: It is an airline that deceives you

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Cons: KLM crew exceed our expectations

Cons: I congratulate the KLM crew!

Cons: Head support for 6 feet plus people on seats would be good

Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...

Pros: Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines.

Cons: Free Wifi.

Pros: Seats super comfy

Pros: Crew, food, boarding, service

Cons: Very tight seats. Not enough of leg room

Pros: Awful airline. Will never get tickets through you again.

Cons: Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours.

Pros: Staff and the service

Cons: Dinner was so bad

Pros: The crew was great.

Cons: My seat would not recline at all

Pros: Lufthansa crew very professional

Cons: More upgrade to be available

Cons: Delayed and missed my connecting flight. Total cluster.

Cons: The flight looked like it was British Airways. But it was actually operated by American Airlines. I selected seats in advance, but was not assigned to those seats.

Pros: Good service

Cons: Old plane, no power chargers, cold during the flight

Pros: Nothing

Cons: Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested

Pros: I liked that a could get a row of seats to sleep in

Cons: Better films, the selection was old and poor

Pros: Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently.

Cons: There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board.

Pros: Trip was short.

Cons: They have lost my baggage and it’s my 4th in Milan with no bags!