Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
Amazing and great experience, crew was available and took great care of my parents. Food was nice and so was the service. Aircraft from Dubai to Mumbai was not so great and was a big showdown of the aircraft service
The staff were very friendly and helpful. The seats were very comfortable and spacious. The entertainment was amazing, and so was the food!
The experience of the flight. The food options have definitely gone down
No entertainment u less you pay. Wish there were some free movies
WORST AIRLINE EVER—FOOD WAS MEDIOCRE AND WIDEBODY 777 BOEING WAS VERY UNCOMFORTABLE! IT WAS NOT WORTH THE MONEY THAT I PAID.
I bought Business class ticket but they treated me like economic class. No lounge allowed at check inn I have to take stuff out while other passengers have more than 25 lb in bag. Because I bought tickets from other than airlines . It’s discriminations from airlines to passengers.
The service was fantastic. Not much could be done better
Good could have been better. Emirates used to have really good food and lately it’s been sub par
Awful experience in Indigo, check in lines were very long with inadequate staffing. Had to wait in a warm stuffy plane on the tarmac as the flight was delayed.
We were charged for checking in our bags! One bag per person was supposed to have been included in the ticket price, and yet Turkish Airlines charged us nearly $200 per bag!
It was ok. Not the experience I expected from Turkish airlines
Turkish airlines have improved a lot, please keep up the good work.
for the second time disappointed with TK, they like JAT = joke about time
Very nice and friendly crew. Boarding system can be improved.
Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.
My flight was cancelled with no warning! I had to find out right at the airport when I arrived from my previous flight!
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
It’s amazing how much better foreign airlines are than American domestic airlines. Why can’t we do things as well? Professional, friendly flight attendants. Quality meals and complimentary wine and beer. Great selection of movies, shows, music, etc. Comfortable seats, even in Economy class (adjustable headrest, footrest, large foldable tray table, charging port). A nice bag of comfort items, such as socks, slippers, eye covers, head phones. This is the third foreign airline we have used over the last 7-8 years, and they have all been so nice, but Turkish Airlines was our favorite. We flew to Portugal last year on one of our domestic american airlines, and it was a pretty miserable experience in comparison. Kudos to Turkish Airlines.
the rudest staff in the world!!! we had overweight baggage, which is our fault but it is a really stupid rule, and the woman said we could reorganise or pay now, we said we’d reorganise and she started shouting “do it now! hurry up!” even though the flight wasn’t even boarding yet. She told us that if our two cabin bags were below 14 together, then we wouldn’t have to pay 500k dong. We reorganised and our bags were below 14kg. She then said that it was all of our bags together that should be less than 14kg. We were obviously confused by this, because she had just said that it was our two cabin bags and we asked her why she told us to rearrange our bags then. She started shouting at us again saying that we needed to “pay now or throw away”. We said fine, we’ll just pay, and she suddenly started asking for 1.51 million dong. I asked her why it was suddenly over three times the price and she said that it was always that price. I asked to see the other piece of paper she had that had the other price and she slammed her one on top of it and started shouting “pay now or i’ll close the gate” (boarding was already finishing at this point). So, we had no choice but to pay three times the original price, even though we reorganised our cabin bags to be under the necessary weight like she had asked us to. I wouldn’t even be so upset about the money if the staff were at least a little bit nice. She was possibly the rudest, most ignorant woman I have ever met in my life. Besides that, the plane/flight was just a bit worse than ryanair standard. Small seats, delayed by an hour. Typical low budget. At least the ryanair staff don’t try to scam you. Avoid at all costs, it’s not worth the hassle of dealing with such horrible people.
Efficient and fast check in, courteous staff at counter and on board. On time departure and arrival. AIR ASIA is my favorite international thailand carrier for reasonable cost and excellent customer service!
Air Asia just dreadfull. Always poorest customer service and very unwelcoming staff which is clearly bread in from the Top down from the CEO
Other than the bus wait time to off board passenger when we reached Don Muang, everything else was excellent
Thai Air Asia no longer has customer support that you can call and talk to. All support is done by chat bot or self help websites. This can be a major issue if you have a problem and it bit us so we can’t recommend nor will we book with them again unless as a last resort.
No way to talk to support. Is all online self help or chat bot. Now way to speak to a person and the automated options are useless.
Crew was nice, boarding efficient. VERY cramped seating. I'm a 5 ' 10'' slim woman and my knees were up against the seat in front of me and my arms were against the arm rests. There are no services, not even water, and they only take local currency and I didn't yet have Thai baht ( flying from Indonesia and no rupiah left). I won't choose to fly with this line again.
Good, no mini-tv's, no food unless you pay, good overall experience.
ได้นั่งรถไปขึ้นเครื่อง แอบเสียใจอยู่ พอขึ้นไปถึง มีคนมานั่งในที่นั่งเราอีก ไม่รู้เจ้าหน้าที่บนเครื่องไปแนะนำผู้โดยสารท่านอื่นยังไง เขาเข้าใจผิดว่าที่นั่ง C คือข้างหน้าต่าง และเที่ยวบินนี้ ดีเลย์แล้วดีเลย์อีก จากทุ่มสองทุ่ม ดีเลย์ไปถึงห้าทุ่มกันเลยทีเดียว ถ้ามีไฟลท์ต่อกันนี่คงไม่รอดแน่นอน
I really like air Asia. The flights are running very professionally and both of my flights this last time got in early. Planes were clean. The staff was very professional and helpful. I understand they were supposed to be a budget airline but they don’t act like they’re a budget airline.
Very efficient and professional staff. Food was good and so was entertainment selection.
Initial booking was confusing and had to get new CC issued.
Excellent service. The personal adaptation of menus and the individual timing of service of them is fantastic.
My flight was with American Airlines 120. The flight was delayed 3 hours and I missed my connection. When I arrived in Doha, the AA staff told me to call an 800 number to rebook a different flight, which was unacceptable. Eventually a Qatar Air staff member helped rebook me on a flight to Manila, that was 12 hours later. They offered me a hotel and meal voucher which I declined, because I didn’t want to leave the airport. Long story short, I spent 12 hours in the Doha airport waiting for my next flight.
Terrible experience resolving missed connection after flight was delayed. 3 hour queue at transit desk, not enough staff, no organisation, worst ever flying experience.
Worse fight I ever take since I start flying , still have even made home , and crew abandon us half way home . No water no food and no even anyone to answer our questions
riding in first class, you don't expect every time you order your dinner or breakfast that the first thing the stewardess says is Let me see if we have any left. Also, the food selection was not great: 3 of 4 entrees had mushrooms and I dont eat mushrooms, the 4th item was 'let me see if we have any left' and this was within 30 mins of entering the flight! Same experience level, it didn't feel first class this round.
The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.
Food and Service inside the flight. Airport service from Qatar is not good mainly because of lack of coordination and not used of seeing so many ppl commuting
I like is everything is good seets are little uncomfortable during the long flight ✈️ Doha to us , luggage 🧳 came too late overall very nice thank you for all
When landing in Hyderabad, the pilot made a hard landing. Everyone in the plane were shocked. The captain landed the plane hard and felt as if we were going to be thrown out from our seats. It was surprising the captain didn't apologize or make an announcement about. Again a surprise no crew acknowledge this. This was an odd experience!
Terrible. Air India canceled my flight out of Kathmandu because of airport constructions but did not tell me. They should not be selling night flights out of Kathmandu right now that they know they will not honor. The staff was terrible and not helpful with my rebooking or compensating me.
Flight leg to and from IAD/Delhi was good. The leg to and from Delhi/KTM was terrible.
Food not of any international or even Indian standard. We have many cuisine available but only paneer & sundry items. Improve & provide some good indian items. Entertainment website or channel out of order.
Their security process is excessive. We were checked when we got off our incoming plane, at the gate and up the stairs when boarding the plane. Come on.
Interment is zero tv wasn’t work phone charger plug doesn’t work moves doesn’t work
My inflight entertainment system didn’t work for the entire round trip ,16 hour flight without any inflight entertainment is tough
Flight crew were welcoming and attentive. The flight was on time and arrived a little early. Overall a very good flight!
Mumbai to Delhi aircraft was unfit for flying. Seats in front of me were broken and cracked , tray table falling apart. Seats loose shaking. During Take off and landing there were loud banging noises and plane almost drifting off the runway. Fight delayed by 2 hours. We're told by crew that it was due to technical issues, no wonder given the aircraft conditions it was flying in. Very old airplane
No organized boarding procedure and TV screens in most of the seats didnt work. For a 14 and half hour flight, without any entertainment made it much worse. Recliners in the seats were not working properly.