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This was a great flight. I love the way they had general boarding board from the back first by seat row and in general the flight was very comfortable. The seats were actually comfy, and the food served was surprisingly good.

Aer Lingus App never showed the gate and the board did not update until very close to the time the gate was due to close. Both planes departed late but no announcement was made which would have saved a run for the gate.

delayed flight stayed whole night at washington Dallas airport at seats , uncomfortable . i am senior citizen , very tired , worst travel.

Like getting a bus. No great luxury but will get you there

Got us to destination alive, albeit a bit late. Luggage was left behind. No live tracking app available (available on some other airlines). Supposedly going to be delivered in next couple of days.

The connection time between the regional flight (from Newcastle) to an international flight (to The States) was too short. To require as second security scan and customs clearance within an hour and 20 mins is not enough time to make the actual connection. We had a final boarding call the minute we walked out of US customs and had to sprint (with two small children) through 20 gates to make it in time before the door closed. The concept is great in theory to clear customs before leaving Europe, but the timing needs to be adjusted. We travel abroad frequently and won’t be using this route again. Thanks.

I was pleasantly surprised and enjoyed the services of the airline since flying is not my favorite thing. My goal was to be with my brother's family in Manchester after his death. All staff was helpful, the food appreciated since I selected an overnight flight. Every aspect of the experience was comforting. I plan to return to Manchester in order to attend my brother's funeral in October and hope that I am able to find a reasonable priced flight. Thank you

Very good except for the boarding process which was more hectic than it should have been

I would definitely use a Linus again, the price was right, the service is excellent. No delays. Wish I had a direct flight from my hometown Detroit.

Flight was cancelled. There were no Aer Lingus reps to help. I had to rebook my flight and find a hotel. Still had nothing from the airline.