£72 Find Cheap Flights from Liverpool to London Heathrow Airport

One of the best flight experience I have had in along time. Would fly with them again.

Like getting a bus. No great luxury but will get you there

Got us to destination alive, albeit a bit late. Luggage was left behind. No live tracking app available (available on some other airlines). Supposedly going to be delivered in next couple of days.

The staff was amazing, so friendly and responsive. Check in was tedious as the online service was not available and the desk understaffed. It took a full hour in line to check in. The seats, in economy, where quite spacious until the people in front of us reclined their seats which then meant the seat was touching our knees. The inconsiderate people who were seated in a bulkhead kept their seats reclined for 80% of the flight and then got annoyed when we bumped their seats while shifting positions. It was highly unpleasant..

The connection time between the regional flight (from Newcastle) to an international flight (to The States) was too short. To require as second security scan and customs clearance within an hour and 20 mins is not enough time to make the actual connection. We had a final boarding call the minute we walked out of US customs and had to sprint (with two small children) through 20 gates to make it in time before the door closed. The concept is great in theory to clear customs before leaving Europe, but the timing needs to be adjusted. We travel abroad frequently and won’t be using this route again. Thanks.

Well, I think we left close to on time. Crew was “eh”.

The biking process was confusing and I was called for a seat assignment from I number I repeatedly though was spam, but the flight itself was great

My experience with Aer Lingus was not too good. First, because of the last minute delayed flight from Amsterdam to Dublin we almost missed our flight from Dublin to Philadelphia. Secondly, the flight from Dublin to Philadelphia had very uncomfortable seats especially it was a very long flight. My buttocks were constantly in pain for sitting on these seats for this long. Lastly, the service in the plane was also slow. I asked for a second cup of water and the hostess told me he'll be right back with that where it took him over an hour to come back with water. It was warm in the plane and I was very thirsty. Overall this airline needs much improvement in their services.

Staff was generally friendly and helpful. Attendants collecting trash were somewhat inattentive though.

I think the extra charges for seating with no added advantage and the added charges for baggage are excessive compared to other airlines.