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The flight was long but everything went well. Crew was helpful and very attentive. Food was good and the entertainment options were many.

There was no water in one of the sinks in the executive area, which is unacceptable as we could not wash our hands after using the restroom

I was not allowed to cancel the flight, customer service is atrocious

The plane was very old, no power outlets. We also had to wait a long time to board. They kept moving us to different lines before we actually could step foot on the plane. We ended up being delayed an hour but we were never told or informed for any reason. After the meal I asked for a coffee which the flight attendant forgot and I had to ask again. Overall not the worst but not the best experience.

I flew business class, at breakfast I asked for a small bottle of olive oil instead of butter and the flight attendant responded with a negative gesture.

They should at least offer water like other airlines, which seems like a humanitarian gesture to me

Terrible experience - we won’t be flying with Air Europa again

Extremely efficient and incredibly friendly staff. Very organized to board and to de-plane. They were all very attentive during the flight.

Impossible to check in via the App. Kept on getting emails offering upgrade. When followed through not available. Wasn't any food anyway.

I like Air Europa in the way you make passengers feel important, well attended the whole trip.!It was first time in your company and hope I can repeat this experience many more times!