LHR - BKK

£243 Find Cheap Flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Heathrow to Suvarnabhumi departing on 21/3. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult

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These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Bangkok.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Bangkok.
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Cheap Flight Deals from Heathrow to Suvarnabhumi (LHR-BKK)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for return flights from Heathrow to Suvarnabhumi that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.

Recent return flight deals from Heathrow to Suvarnabhumi

Recommended return deals departing in the coming months from the most popular airlines that fly from Heathrow to Suvarnabhumi.
Discover the best prices and deals for you by selecting your travel dates.
Choose your dates
17:40 - 02:20LHR-BKK
25h 40m2 stops
04:20 - 20:30BKK-LHR
22h 10m2 stops
£394Air China
Find Deal
Mon, 17 Mar - Tue, 1 Apr
17:40 - 02:20LHR-BKK
25h 40m2 stops
13:50 - 19:40BKK-LHR
36h 50m1 stop
£396Air China
Find Deal
Sun, 9 Mar - Mon, 17 Mar
17:40 - 02:20LHR-BKK
25h 40m2 stops
04:20 - 20:30BKK-LHR
22h 10m2 stops
£397Air China
Find Deal
Mon, 17 Mar - Tue, 1 Apr
21:35 - 12:30LHR-BKK
31h 55m1 stop
17:55 - 19:40BKK-LHR
32h 45m1 stop
£401Air China
Find Deal
Sat, 8 Mar - Mon, 24 Mar
22:00 - 22:30LHR-BKK
17h 30m1 stop
15:45 - 18:15BKK-LHR
33h 30m1 stop
£475China Southern
Find Deal
Sat, 22 Feb - Wed, 5 Mar
17:50 - 22:25LHR-BKK
21h 35m1 stop
19:55 - 13:55BKK-LHR
25h 00m1 stop
£481China Eastern
Find Deal
Tue, 11 Feb - Tue, 18 Mar
17:50 - 22:25LHR-BKK
21h 35m1 stop
10:45 - 13:55BKK-LHR
34h 10m1 stop
£482China Eastern
Find Deal
Tue, 11 Feb - Tue, 25 Feb
10:00 - 09:55LHR-BKK
17h 55m1 stop
19:40 - 06:55BKK-LHR
17h 15m1 stop
£483Gulf Air
Find Deal
Tue, 6 May - Tue, 17 Jun
22:00 - 12:55LHR-BKK
31h 55m1 stop
18:05 - 18:15BKK-LHR
31h 10m1 stop
£484China Southern
Find Deal
Wed, 5 Feb - Mon, 10 Mar
12:30 - 13:20LHR-BKK
18h 50m1 stop
08:40 - 19:00BKK-LHR
16h 20m1 stop
£502Air India
Find Deal
Tue, 13 May - Thu, 29 May

Flights from Heathrow to Suvarnabhumi - Travel Insights & Trends

Get data-powered insights and trends into flights from Heathrow to Suvarnabhumi to help you find the cheapest flights, the best time to fly and much more.
Find cheap flights to Bangkok Suvarnabhumi Airport
Find cheap flights to Bangkok Suvarnabhumi Airport

Planning a trip from Heathrow to Suvarnabhumi? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

What’s the cheapest day of the week to fly from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

The average price of all round-trip flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport clicked on KAYAK for each day over the last 12 months.
If your flying dates are flexible, you should consider flying to Bangkok Suvarnabhumi Airport on a Wednesday, as we generally find the cheapest rates on that day for this route. On the other hand, Saturday is the most expensive day to fly from London Heathrow Airport to Bangkok Suvarnabhumi Airport. For your return ticket, we recommend flying on a Tuesday and avoiding Mondays for the best deals.

What is the cheapest month to fly from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.
The cheapest month for flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport is May, where tickets cost £667 (return) on average. On the other hand, the most expensive months are December and July, where the average cost of round-trip tickets is £970 and £948 respectively.

Can I save money by flying with a stopover from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

The average return price for all direct flights, flights with one stopover, and flights with two stopovers for the route found by users searching on KAYAK in the last 2 weeks.
Yes, flying with a stopover may cost you more time, but you can also save money on the route, with a 1 stop stopover the cheapest option at £643 on average.

How far in advance should I book a flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.
To get a below average price on the flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport, you should book around 7 weeks before departure. For the absolute cheapest price, our data suggests you should book 19 weeks before departure.

Good to know - Cheap tickets from London Heathrow Airport to Bangkok Suvarnabhumi Airport

Low season

June

High season

December

Cheapest flight

£243
Best time to beat the crowds (10% less expensive on average)
Most popular time to fly (29% more expensive on average)
Flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport

When to book flights from Heathrow to Suvarnabhumi

Are your dates flexible? Find out the best times to travel from Heathrow to Suvarnabhumi based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated return price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or returns with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking London Heathrow Airport to Bangkok Suvarnabhumi Airport flights

  • Can I book a direct flight from London Heathrow (LHR) to Bangkok Suvarnabhumi International Airport (BKK)?

    Thailand’s national airline, Thai Airways and the Taiwanese EVA Air both operate direct flights from LHR to BKK throughout the week. The airline operates out of London Heathrow. There are other, connecting flights operated out of LHR by airlines such as Swiss Air, KLM Royal Dutch Airlines and Lufthansa that may provide more flexibility.

  • Is it possible to exchange currency on arrival into Bangkok Suvarnabhumi International Airport?

    Yes, it is possible. There are currency exchange bureaus, operated by Siam Commercial Bank and Kasikorn Bank, that are located in the Arrivals hall on the second floor and the Meet and Greet area on the third floor of the Main Terminal building. These exchange kiosks are open 24/7. Alternatively, there are non-bank exchange booths that are located next to the Aerolink train platform and these are open from around 06:00 to 00:00.

  • Is there an airport hotel at BKK?

    If your flight from London to Bangkok arrives late in the evening or has been delayed you could always book into the Novotel Suvarnabhumi Airport Hotel, which is located a 3-minute walk from the main airport terminal and can be accessed via an underground walkway. Staying here will save on navigating the traffic into the city at night.

  • How do I get from Bangkok Suvarnabhumi International Airport into the city and beyond?

    There is an Airport Rail Link train into the city which avoids the traffic on the roads. This service costs between ฿15 (around £0.37) and ฿45 (around £1) depending on the length of the journey. The journey into the city will take around 30min. Alternatively you can take advantage of the airport taxi service, booking a taxi at the desk in Terminal 1 before joining the queue for the next available car. This service is slightly more expensive and will be in the region of about ฿240 (around £6).

  • Are there parking facilities at London Heathrow Airport?

    Several parking options are available for travellers who drive to London Heathrow Airport. There are 11 car parks in the airport, with short and long stay parks in the four operating terminals. Additionally, there are Business and Meet and Greet car parks in all terminals except Terminal 4.

  • How to get from Suvarnabhumi Airport to Bangkok city centre?

    On Level 1 of Suvarnabhumi Airport, you can find taxi pick-up spots outside doors 4 or 6. Cabs are an ideal transfer option as they drop you at your accommodation. You may also consider travelling via train. Board an ARL City Line at Platform 2 to Phaya Thai. You may have to change trains at Platform 1 to central Bangkok. Alternatively, take a bus. The bus pick-up spot is at the Transport Centre.

  • What is the cheapest flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    In the last 3 days, the lowest price for a flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport was £299 for a one-way ticket and £486 for a return.

  • Which airports will I be using when flying from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    When flying out of London Heathrow Airport you will be using London Heathrow. You will be landing at Bangkok Suvarnabhumi Airport, also known as Bangkok Suvarnabhumi.

  • Which airlines offer Wi-Fi service onboard planes from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    Thai Airways, EVA Air, and Asiana Airlines offer inflight Wi-Fi service on the London Heathrow Airport to Bangkok Suvarnabhumi Airport flight route.

  • Which aircraft models fly most regularly from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    The Boeing 777 is the aircraft model that flies most regularly on the London Heathrow Airport to Bangkok Suvarnabhumi Airport flight route.

  • Which airline alliances offer flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    Star Alliance is the only airline alliance operating flights between London Heathrow Airport and Bangkok Suvarnabhumi Airport.

  • On which days can I fly direct from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    There are direct flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport on a daily basis.

  • Which is the best airline for flights from London to Bangkok, Oman Air or Air China?

    The two airlines most popular with KAYAK users for flights from London to Bangkok are Oman Air and Air China. With an average price for the route of £586 and an overall rating of 8.1, Oman Air is the most popular choice. Air China is also a great choice for the route, with an average price of £493 and an overall rating of 7.1.

  • How does KAYAK find such low prices on flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Bangkok Suvarnabhumi Airport from London Heathrow Airport is likely to change within 7 days, so travellers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Bangkok Suvarnabhumi Airport with an airline and back to London Heathrow Airport with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Bangkok Suvarnabhumi Airport from London Heathrow Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

See more FAQs

KAYAK’s top tips for finding a cheap flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport

  • Looking for a cheap flight from Bangkok Suvarnabhumi Airport to London Heathrow Airport? 25% of our users found flights on this route for £480 or less one-way and £695 or less round-trip.
  • The quickest way to get to London Heathrow (LHR) to catch your flight to Bangkok is to use the dedicated Heathrow Express that runs every 15 minutes from London Paddington Station. The journey will take 15min and the cost of tickets starts at around £5.50.
  • If you have to finish off that last piece of work before your flight don’t worry, London Heathrow has Plaza Premium lounges in Level 4, Terminal 2 Departures where you can pay around £30 to enter and then take advantage of the private work pods and Wi-Fi, allowing you to concentrate on sending out those last few emails.
  • For those who need food upon arrival of your flight from LHR to BKK, head to the third floor of the Main Terminal of Bangkok Suvarnabhumi International Airport, which is open to the public, and where there are several restaurants (China Town) and coffee shops (Café Nero and Bakey Chic) where you can grab a bite to eat while you go to your hotel.
  • Travelling with kids – LHR terminals have dedicated play places for the little ones. In T2 these are located in the main terminal departure lounge not far from Gate 16 while in T4 you can find these near gates 1-6. Terminal 5A, near gate A7 also has a Stay and Play area for kids. If you are travelling from T2 on Thai Airways, this recently refurbished terminal has some outstanding views of the airfield where the kids can enjoy the plane activity.
  • Bangkok Suvarnabhumi International Airport acts as the main hub for Thai Airways and the regional carriers THAI Smile and Bangkok Airways so you will easily be able to change from your international to a regional or domestic flight to visit other parts of the country. The domestic terminal of BKK is in the same building as the international terminal, which makes it even easier to change.
  • Once you find cheap flights from London Heathrow Airport (LHR) to Bangkok Suvarnabhumi Airport (BKK), be sure to put your feet up in some of the lounges available at the departure airport. London Heathrow has five terminals, four of which are operational and feature a lounge. The Plaza Premium Lounge is available in Terminals 2, 4 and 5. Club Aspire Lounge features in Terminals 3 and 5. You can always book your preferred lounge in advance for discounts on entrance fees.
  • Passengers with reduced mobility can request assistance at Suvarnabhumi Airport. Generally, the airport lacks facilities for the disabled, including lifts and ramps, convertible toilets and step-free access paths. Thus, alerting the staff of the assistance required is vital. If told early enough, the professionals at Suvarnabhumi Airport will help with parking and access to restrooms and telephones.
  • London Heathrow Airport is approximately 15 miles from central London. If connecting the city centre and the airport, take a train at Charing Cross. However, the train only goes to Paddington. Buses by Transport for London travel from Paddington to the airport. If you have luggage and transfers are inconvenient, consider boarding a cab, which takes longer and charges more.
See more tips

Prefer to fly direct from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

Find which airlines fly direct from London Heathrow Airport to Bangkok Suvarnabhumi Airport, which days they fly and book direct flights.

Direct departures

London Heathrow to Bangkok Suvarnabhumi

Monday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Tuesday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Wednesday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Thursday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Friday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Saturday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Sunday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

See more direct flights

Direct returns

Bangkok Suvarnabhumi to London Heathrow

Monday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Tuesday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Wednesday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Thursday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Friday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Saturday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Sunday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

See more direct flights
See more direct flights

Top 5 airlines serving from Heathrow to Suvarnabhumi

 
See real verified KAYAK customer reviews for airlines flying from London to Bangkok. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Heathrow to Suvarnabhumi? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.4
EVA AirOverall score based on 1252 reviews
8.1Food
8.0Entertainment
8.3Comfort
8.4Boarding
8.6Crew
Airline reviews

Great but I am not sure why I was placed in zone 4 for boarding despite being an Infinity Member??? Can you explain online. Thanks

10.0 ExcellentM, Jan 2025TPE - SEA
Read more EVA Air reviews

Great but I am not sure why I was placed in zone 4 for boarding despite being an Infinity Member??? Can you explain online. Thanks

Clean plane, friendly crew, mostly on-time departure. Negativo since there were no snacks offered. Cold drinks only was fine due to turbulence, but nothing to eat? Really?

I was sleep when they brought the food. They had put a note on my seat. There was no food when I asked for food later. There was just one main meal served in this 14 hours flight. They offered me sandwich with ham which I don’t eat since I am pescatarian. Long story short I had to wait to get to TPE to get something to eat. I am extremely disappointed from the service. I have been flying EVA since I was 1 year old. Perhaps no more EVA for me. Seems EVA glorious day is long gone

Excellent food. Good service. Crammed Premium Economy seats. I Asked to change seats during check in. They told me the flight was fully booked. But on board I saw empty seats where I could have been easily relocated.

friendly and professional cabin staff... seems cold and a bit aloof...

Good. Please add a non- applicable category to your questions.

EVA air was nice. It was the first time I’ve flown with them. The poor entertainment choices for 2 long flights will make me think about choosing them next time. I didn’t know if would effect me so much but I couldn’t sleep and it added to the stress. The food was terrible for me but I couldn’t find how to inform them about my diet when I bought my ticket.

Crew's attitude can be better. I asked one crew member to help to put carry on baggage into overhead bin, but he was not willing to help. I needed help because my height is short. His attitude was bad.

Amazing crew, excellent food, business class seats seem a bit dated but are super comfy even for a very tall person. If continuing onto Taipei, the stopover in Bangkok is a bit annoying (queue at security) though the lounge is decent.

On time service. Seat comfort and the crew service very good .

The setting configuration of the aircraft stinks. Nobody should pay business class fares and be so uncomfortable. The design of facing fellow passengers is a brilliant nincompoop.

Entertainment is limited with a relatively old catalogue. Wi-Fi never works and the cabin and lavatory had evidence of a lot of scuff marks and temporary repairs. Nothing unsafe, but a bit tatty in places.

Delayed flight in Singapore caused the transfer at Bangkok to be very stressful. Fortunately, no elderly were in this trip, else it will not be possible to catch the connecting flight. There were also several occasions throughout the flight journey where some of the passengers were not wearing their seat belts despite several remainders from the stewardess.

USB charging port was not working at my seat 48K.

I enjoy flying with Thai Airways, however their B788 business class configuration is quite dated. Additionally , while the service is always friendly and efficient, I’m getting tired of the same “usual suspects” when it comes to food choices. Since it was a lunchtime flight, what about some gourmet sandwiches or some type of salad dish for the main course? The entertainment options are also quite limited and this is not unique to TG, so much so that given the short duration of the flight I ended up not bothering with any entertainment. Finally, despite signs around the cabin advising wifi available, I was unable to con-net and in fact I’ve never been able to connect on any TG flight over the last year or so - what’s the go here??

Always liked Thai Airways but in the past they have been very expensive, not being a millionaire just yet, I will use cheaper airlines. Bangkok to London £370 11 hours 45 mins. Old plane but ok. Lovely ladies on board, very polite. Food was ok. Will always use them if the price is right.

Could have been better. I prefer Thai airlines only but it hasnt been reliable.

Service on board was excellent. Flight attendant was very helpful. I wish the website is more functional. I can't even choose seats online and had to call the customer service. During check-in at the counter in CGK, I saw a printed page about paying for the bulkhead and exit row seats, so I asked the staff at the check-in counter. I was told that the flight is full and there isn't any seats available for paid upgrade. When I boarded the plane, I saw so many bulkhead and exit row seats empty and asked the flight attendant. He allowed me to purchase the upgrades on board. It would have been nice if I could purchase the upgrades ahead of time, eg. During online check-in or bag drop at the airport. The economy seats in the A350-900 are arranged in 3-3-3 configuration. Seat width is a bit tight for me.

Overall things were very good and orderly. The food was very good but I want able to get a second drink very easily, so that could have been better for services. The seats seemed to be lacking legroom but I'm also 6'1" so I'm used to wanting more legroom but the plane seemed smaller then others when it came to legroom. My kids all enjoyed the entertainment as did I so that was perfect!

The flight attendants ignored us several times which was annoying. The sandwich thing wasn't very good but it's only an hour flight, it would have been better to have entertainment over bad food.

They didn't board by zones and it was a free for all. The 16 hour flight was the most excruciating experience of my life and the seats were TINY... with no leg space and my feet were swollen immediately. The food was so bad it was inedible.

My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.

Doha airport is huge , takes long time to reach gate .

Do not overbook flights and kick out confirmed ticketed passengers :-(

Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.

The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.

Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.

Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).

Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.

No towels or tissue and chocolate and mint provided before arrival

Used to Etihad employees are very rude and unprofessional but now better than before over all is okay now

The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that

Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.

Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.

The flight was delayed which cause me to miss my connecting flight in AbuDhsbi airport.

I did not have a good experience in both flights of Etihad. First of all, when I was booking the flight, there were two options. The first option was a cheaper flight with longer layover (9 hrs), or a more expensive flight with shorter layover (2 hrs). I booked the expensive flight with shorter layover because I wanted a more comfortable trip. A few days before the trip, Etihad informed me that the departure time of my first flight will change 7 hours earlier, leading to an 9 hour layover, without giving me another option nor reimbursing me for the extra cost. They didn’t even send me an apologetic email for this change. Regarding the flight experience, I would rate it as mediocre. This is mostly because the pilots of both flights did their best to give us the worst approach to airports that I have ever experienced. In the case of the first flight they had to aboard the landing and took off again right before touching the landing strip. The captain said that it was due to wind conditions but the second time the pilot followed the same direction as the first time to land the plane.

Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.

Lovely crew - comfortable journey despite it being an older plane.

The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.

1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight

Communication between the captain/crew and the passengers needs to be improved.

Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.

Food & service very good next I will pick up again

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced.

Everything was not satisfactory - the flight was delayed, staffs were ok but they didn't speak English well. I am from east Asia (not Chinese) and they didn't care enough to remember that I wasn't Chinese but persistently spoke chinese to me. The flight announcement in english wasn't clear to understand.

I wish I had been able to choose a vegetarian meal. Crew friendly and helpful. Seat was ok. All quite efficient and pleasant. Would recommend for inner China travel for sure.

The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.

It was simply bad and on top of that my luggage hasn't been delivered until now. They can't even localize it which is just unacceptable when they are supposed to scan the bar code they put when we check in

We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !

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