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The flight was very smooth, however, the quality of food was mediocre.

The crew were amazing. They should improve the inflight entertainment

Our first flight was delayed and when we got off that plane, nobody was really helping to direct us to the next gate. It was very frustrating. One staff simply said hurry, which wasn’t helpful. We had to go a long way to get to the next gate. Another issue on the plane itself was the bathrooms were disgusting and filthy and it didn’t seem like anybody was checking on them were cleaning them and it was a long flight. There was urine on the floor and they stunk. Also, the screen in front of my seat did not work, and I tried different headphones and still had no sound. You would think somehow those things are reviewed occasionally for working order.

I had a comfortable seat that makes my trip wonderful. I appreciate the Ethiopia crew, they were very helpful

There where no ear phones provided and the food needs to improve.

The food needs to improve especially the fish as there where only 3 fish cubes in my plate.

Flight was delayed resulting in a series of unfortunate events. I ran the airport as people were yelling my flight anyone who can’t run wouldn’t have made it! Then the luggage is missing. Good company, execution needs fine tuning.

Am Wowed I did not ever thought African has such an amazing airline before.

The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.

Entertainment system poor - couldn't hear, no flight info etc.