£740 Find Cheap Flights from London Heathrow Airport to São Tomé

The flight crew were absolute rock stars. When they came to the gate they looked like royalty, so chic. They also were extremely kind. Food was good and I loved the lack of plastic waste. The flight was lovely and smooth.

The food left a lot to be desired. The crew was great

No difference between business class and normal same seat everything same, waste of money

Absolutely unacceptable level of service for a Business class: lousy drink and food options, disgusting food (inedible meat, watery rice, etc...), pathetic level of attentiveness from staff, Business class restrooms were not accessible for long periods because blocked of by staff...overall extremely disappointing, will NEVER fly Business on TAP again.

Negative. Food was awful, seat broken, flight was late, baggage lost and damaged

Wonderful just hope the had more direct flights to Boston

Very long line at the gate, moved slowly. I had expected that boarding a flagship A330neo would be with a jetway directly at the gate, and not a long bus ride to the airplane.

I am not very tall, and had a difficult time getting my carry-on placed in the overhead bin while passengers were behind me waiting to get to their seats. After struggling with the luggage, I turned it around, and left it, knowing it was not properly placed, but believing there was adequate room for it in the bin. When the flight attendant came through the cabin, she asked whose bag it was, and scolded me for not positioning it correctly. She turned it around and moved on. I thought that her approach was totally unprofessional, calling out a passenger in that manner.

TAP‘s flight attendants seem to be among the least ambitious of all the international flight crews we’ve flown with. . When we left US and went to Portugal, and when we returned from Portugal, flight attendants were not very visible. Then did not offer frequent water breaks and when we had to go back to request water, I was almost an imposition. Meal quality was just average. The dinners were fine. Breakfast wraps were presented soggy.

Boarding we were jammed into a hot crowded bus waiting too long while another bus went in front of us. Appreciated blanket and pillow, movie available helped time pass, the food was not appealing so I had my own snacks, the flight is long, but nothing they can do about that. Staff adequate, flight good.