Daily cleaning, installation of cabin HEPA filters on flights from London Heathrow Airport to Vietnam
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 30m
Most visitors from London Heathrow Airport will not be allowed to enter Vietnam. Entry restrictions do not apply to Vietnamese citizens, approved official and diplomatic passport holders and their family members, approved essential categories of workers determined by the Government of Vietnam such as experts, investors and managers, and high-tech workers. A Health Declaration Form must be completed before arrival.
Read more about travel restrictions for Vietnam
Visitors from London Heathrow Airport will need to quarantine for 21 days upon entering Vietnam.
Visitors from London Heathrow Airport must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Vietnam.
Health Declaration Form
Masks: Required in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Cons: "The Entertainment screen could have been larger."
Pros: "Food was amazing and stewardess courtesy to passengers."
Pros: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."
Pros: "crew was professional, attentive and polite"
Pros: "As always"
Pros: "Very comfortable and nice atmosphere"
Pros: "Very professional staff, smooth boarding process."
Cons: "Uncomfortably hot throughout flight. My entertainment system was out of sync, so some movies wouldn't play and the others would link to something completely different. My companion's systems appeared to work fine, so we took turns switching seats to use the one entertainment system."
Pros: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Cons: "No entertainment systems."
Cons: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."
Pros: "Nothing to note"
Cons: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Pros: "Service and Entertainment were great. Lots of legroom is great."
Cons: "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."
Cons: "No AC"
Pros: "That I probably won’t have to deal with AA for a while."
Cons: "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."
Pros: "Polite friendly and attentive Staff. From checking in to inflight."
Pros: "Excellent service, excellent seats and comfort . Good food"
Pros: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Cons: "Nothing, well done."
Cons: "BA flight with poorer screens and food than JAL"
Pros: "The staff helping to check in was amazing. There was an error which checking in at LAX, we didn’t have our seats assigned. Ali was able to get us seats together, and by a window at that! She was incredible and super helpful. I knew it would be a great flight just from her service at the beginning."
Cons: "I wish there was a paper that showed you options for food/drinks. The language barrier was a bit difficult at times but the crew was incredibly patience and made sure we got what we asked for."
Cons: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Pros: "Seat spacing good for economy food was good"
Cons: "Movie Selection"
Pros: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Pros: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Cons: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
Pros: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Cons: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Pros: "Good service and very clean plane."
Cons: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."
Pros: "Great meal compared to other local airlines. Comfortable."
Pros: "Clean and nice staff"
Cons: "Seats separated from my friend for 14hrs."
Pros: "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
Cons: "Nothing! No complaints here"
Pros: "Boarding was orderly and crew was nice and polite."
Cons: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Pros: "Service impeccable"
Cons: "Worst food in the industry. Barely edible."
Pros: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Cons: "Not anyone fault but I wish seating was better fitted in economy for taller people"
Pros: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
Pros: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Cons: "Headset was too big for me and kept skipping back."
Pros: "Overall flight was comfortable and staff was friendly."
Cons: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
Pros: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Cons: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."
Pros: "Everything, from booking till landing"
Pros: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Pros: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Cons: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"
Cons: "Food so-so boxed ramen very poor bottom of the seat after 5-6 hours very hard and uncomfortable"
Pros: "The ground crew in HKG airport was really helpful."
Cons: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."
Cons: "I ordered Hindu vegeterian meal while coming to Chicago on phone with Japan Airline I got Asian veg food"
Pros: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Cons: "I wish they had a larger movie selection, but they had most "New Releases"."
Pros: "Amazingly polite, smiling happy people. Respectful, it actually makes your day to deal with employees like this."
Cons: "Nothing. Was great."
Pros: "The crew were cooperative and the supplies were good"
Cons: "The chairs were not comfortable and the toilets were so dirty"
Cons: "ignore the "poor scores for this leg...flight was just fine, this is what I "bought" Not the horrible first leg of this trip...you should drop the code share with AA it is hurting you!!!"
Pros: "I loved how accommodating the flight was. I would use JAL from this point forward if possible."
Pros: "Crew and service was excellent"
Cons: "Seats are not 189 full flat"
Pros: "Courteous crew."
Cons: "Inflight food was barely average."
Pros: "The crew was excellent, respectful and helpful."
Cons: "Boarding by bus is poor"
Pros: "Just ok"
Cons: "The crew and the service"
Pros: "Crew were amazing and great entertainment"
Cons: "Boarding could be better"
Pros: "I like the crew members"
Cons: "Entertainment selection and food could be better"
Pros: "Amazing crew, great seating area and tasty menu."
Pros: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Cons: "Silk air"
Cons: "I think the food in our flight was not that good.."
Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"
Pros: "Excellent service"
Cons: "More tasty snacks throughout the flight"
Pros: "This was the most comfortable business class mid haul flight I've ever taken."
Cons: "Absolutely nothing went wrong."
Cons: "My moslem meal selection wasn’t provided onboard"
Cons: "Excellent service"
Pros: "Friendly staff Good customer service"
Cons: "There was nothing i dislike"
Cons: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "Food, service"
Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Pros: "Very attentive and super awesome crew."
Pros: "Efficient, comfortable."
Pros: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Cons: "Hostesses not so pleasant"
Pros: "Service is always excellent"
Cons: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Pros: "Entertainment excellent, cabin crew superb"
Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Pros: "The crew on this flight we amazing had a great flight Thank You"
Pros: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Cons: "All good"
Pros: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Cons: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "New plane"
Cons: "Nothing in particular"
Pros: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Pros: "ending meal was very late like an hour or less before landing"
Cons: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Cons: "Kids playing and out of control and the flight attendants wouldn't do anything."
Pros: "Great flight and entertainment options, friendly crew, free wine :)"
Cons: "All good"
Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Pros: "service, good TV quality and good movie selection"
Cons: "sound quality with headphones was horrible"
Pros: "Great flight amazing service"
Pros: "Cabin crew are always great"
Cons: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Pros: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Pros: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Pros: "Professionalism and friendliness of crew"
Cons: "Seat not great for my length even though it was business class"
Pros: "Crew was very attentive and professional"
Cons: "Return flight the movies were the same as three weeks earlier."
Pros: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Cons: "It would have been nice if wifi was free considering it was such a long flight"
Pros: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Pros: "Spacious, comfortable seat"
Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."
Pros: "The staff was amazing and attentive. My surfboards arrived safe and sound... And on time. I will most definitely fly Singapore Airlines again, as often as I can. Thank you."
Pros: "Thank you flight itself was v good but not check in"
Cons: "Check in was terrible Long slow moving lines to just drop a bag! Can definitely improve as it is not like this anywhere any longer"
Pros: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Cons: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Pros: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Cons: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."
Pros: "Not satisfied"
Cons: "Need improvements"
Pros: "Seat comfortable"
Pros: "Crew was good"
Cons: "Boarding, comfort of seat"
Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Pros: "Seat was comfortable and entertainment selection was good."
Cons: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Pros: "Very efficient and comfortable flight."
Cons: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Pros: "Very packed and no leg space"
Pros: "The food and crew were great"
Cons: "Older plane the tv panels were faded"
Pros: "I like that they deliver me safe and sound to Vietnam"
Cons: "I would prefer no interruptions while I am watching my movie"
Pros: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Pros: "Great crew and front desk"
Pros: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."
Pros: "The airlines' film library offers plenty of movies to watch."
Cons: "I had an aisle seat. The crew pushed the service carts in the gangway and hit me a couple of times, and I was very much annoyed because I was waken up while asleep."
Cons: "The food was not served well. There were no snacks on the flight. The service was not even prompt. If I request for juice/water it was served to me after 30-40 minutes . I was travelling with a baby and the staff was not even considerate about it and attending fast. I requested for a mineral water bottle as I ran out of baby water for making milk for the baby and the staff was so reluctant and told "they are done" and just left.I am really dissapointed with this. I doubt if I would travel with qatar again"
Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"
Pros: "They are the best"
Cons: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Cons: "being in the middle of three"
Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."
Pros: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Cons: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Pros: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Cons: "None to rant about."
Pros: "business cabin nearly empty. comfortable seats"
Cons: "Expensive WiFi"
Pros: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Cons: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Pros: "All good thank you + food and crew and entertainment"
Cons: "All good thanks"
Pros: "They do their job well"
Cons: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Pros: "The crew were nice and cautious"
Pros: "The overall experience"
Pros: "Helpful crew"
Cons: "Food quality and quantity Cramped seating"
Pros: "Films Service"
Cons: "Not enough films"
Cons: "Seat number was the same but different position from one reserved online"
Pros: "Smoothe landing"
Cons: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Pros: "best airline food ever"
Cons: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."
Pros: "Good service, plenty of entertainment options, modern aircraft."
Pros: "Staff were friendly, food was good, and the plane was nice."
Cons: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Pros: "Excellent service and in time flights."
Pros: "It was not a full flight. It was ok."
Cons: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Pros: "High quality gluten free meals (best I've had on Qatar Airways)."
Cons: "Seating needs to be more spacious."
Pros: "The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport."
Cons: "I had a little trouble with the dvd monitor."
Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."
Pros: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Cons: "The song selections were somewhat old and should be looked at."
Pros: "Comfortable wide seats, good service"
Pros: "Very friendly flight staff."
Pros: "Service always attentive , availability of food on demand outside scheduled meals ."
Cons: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."
Pros: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Cons: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."
Pros: "Crew was amazing and aircraft was brand new."
Pros: "Excellent care of crew to ensure social distancing is adhered at all times."
Pros: "I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly."
Pros: "Easy booking of flight"
Cons: "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."
Pros: "Comfortable seats, nice entertainment and food"
Pros: "Crew was good, flight was on time."
Cons: "They could have given the amenities, which I think they forgot"
Pros: "Very pleasant and helpful"
Cons: "All good"
Cons: "Improve cabin comfortable"
Pros: "Crew were great! Emergency exit was great too"
Pros: "Very friendly crew, and great entertainment options."
Cons: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"
Pros: "Nothing as such"
Cons: "Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights"
Pros: "Fabulous flight and trip to Australia"
Pros: "I did like the cleanliness ."
Cons: "Crew was not friendly at all . Stewerdess did not smile at all .. only to their “favorite “ 2 or 3 passengers. I can’t believe I did not receive a hot tea on the way to Athens or the way back to Newark."
Cons: "Crew some times get angry and work without passion"
Cons: "Caused me a 20+ hour layover in dubai in a horrible hotel"
Pros: "The food and entertainment on board was the best I’ve ever experienced on a flight."
Cons: "The headset didn’t work properly so had to listen to music and movies through half the earphones."
Pros: "Emirates airlines serves quality service on everything from passenger accessories to food. Classy airlines."
Cons: "Only downside of this trip is the long non stop to Dubai. 15 Hours!"
Pros: "The boarding and immigration process was smooth and trouble free"
Cons: "Leg space was inadequate for an international flight."
Pros: "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
Cons: "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"
Pros: "Everything. Nothing negative."
Pros: "Crewman friendly service and try to betas much as they can"
Cons: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
Pros: "Good serevice"
Cons: "Chettinad fish curry is good"
Pros: "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
Cons: "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."
Pros: "Quantas Operated by Emirates is definitely not Emitrates standard."
Cons: "Always spicy food"
Pros: "A380 economy cabin, excellent legroom for a 6"2 bloke like me. Seat was wide enough too. Really good food and a cracking entertainment system. Happily fly them again."
Pros: "Loved the entertainment options."
Cons: "Food was horrible and cabin crew was not nice or friendly."
Pros: "It was a smooth and pleasant journey."
Cons: "Menu options were somewhat limited"
Pros: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Cons: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."
Cons: "There were not proper announcements for delay of flight. Flight moved from gate while overheads bins doors were still open, lots of passengers were still standing, walking in the aisles. Even though I told Steward not to wake me for the meals but still I was woken up 3 times for two serving of meals."
Cons: "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."
Pros: "Boarding process followed at LHR #3 was well done and organized, made good use of passenger's time. Desk personnel at LHR #3 was professional, as was crew on aircraft into Dubai."
Cons: "No breakfast (had sticker on seat to wake up if needed) and ended up awake whole flight. Flight for LHR to Dubai did not provide breakfast although 1950 -> 0550 red-eye flight"
Pros: "great lie flat bed, was too tired to take advantage of the service"
Pros: "Attentive flight crew and spacious interior"
Cons: "Food, food and food"
Pros: "This was my first time getting a bump up to First. Loved the dining options and comfort level. Staff on board were wonderful. Shower a particular novelty but it did perk me up prior to landing."
Cons: "I cannot fault anything about his experience. Simply fantastic."
Pros: "Emirates flight was amazing"
Cons: "Bug in Kayak app cost me £60 through the flight not being confirmed and having to rebook. Be vary wary of the Kayak app."
Pros: "Timing, service, comfort"
Pros: "Flight was comfortable, plenty of legroom, good entertainment options and food was okay"
Cons: "All flights were consistently delayed"
Pros: "All went fine"
Pros: "I felt that the crew kind of forgot about us; there were lots of trolleys going by with drinks but each presumed that we had been served. I also felt that the crew in this section weren't friendly. I know it was an extremely busy flight but there wasn't much eye contact with the some of the crew, I felt that the stewards (men) were the least friendly."
Cons: "The food was bland and boring but i do like having real knives and forks. The white wine choice wasnt good. The crew didn't seem that familiar with the types on offer, ie savignon blanc, chardonnay etc. They just handed you the wine and hoped it would be ok. I felt for such a long flight the crew could have announced that if anyone would like extra snax or drinks then feel free to call a member of the crew or even go to the kitchen and ask. Wifi was offered on the flight but it wasn't explained how to use it so I didn't have this facility as I couldn't connect! Once we asked it was explained but I still wasn't able to connect. Would be helpful if this could be explained / announced to the passengers."
Cons: "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."
Pros: "Safety, on time, A380 is better than B777 (comfort)"
Cons: "Food, i like the hot bread rather than cold bread"
Cons: "drinks not offered during first two hours of flight"
Pros: "The A380 was much more comfortable way to fly than the 777"
Cons: "I disliked the food"
Pros: "Good space"
Cons: "It's unfortunate that when you order a special meal you dont get your drinks until after you have eaten your meal. and if you end up waiting then you end up having a cold meal. It would be great if this could be changed"
Pros: "Food and alcohol was plentiful especially after a long flight"
Cons: "The 777 is a bit cramped compared to A-380"
Pros: "I first flew with Emirates in 2007 on a flight from Dubai to Johannesburg. Since then I have used Emirates to fly to Europe, India and China. I've never had a bad experience. The comfort, entertainment and food is always outstanding. The crews are always top rated. I hope to keep flying Emirates for many years to come."
Cons: "I would rather fly the A380 opposed to the 777. They seem to have more space."
Cons: "There was only one hour of wifi, seriously? I mean Dubai is one of the nicest airports but maybe whats necessary is to be able to cater and not just put up even more redundant shops which lack people. People are traveling and might actually need to be in contact especially since flights are so spaced out"
Pros: "All was good"
Cons: "Nothing was amiss"
Pros: "A very comfortable flight with no turbulence!!"
Cons: "I loved the crew!! Hard working and attentive!!"
Pros: "Fresh fruit lunch was awesome."
Cons: "More comfortable seats."
Pros: "I liked everything. The crew was nice, there was leg room and if people wanted they could watch a movie. There was a nice small meal even though it was only an hour flight."
Cons: "Well, I'm not exactly sure. I understand why there were many different languages for the announcements. English, Korean and Japanese. Even though that stops what you're doing on the screen, it can't really be helped, unless they know which language each person prefers in each seat and programs the message to only play in that language for each individual seat."
Pros: "Crew were kind and always checking on passengers."
Cons: "Need more entertainment options."
Pros: "seat is very poor im a small person and the is to small!not comfortable!"
Cons: "not recomended!"
Cons: "I think Chinese people just don’t like Americans."
Cons: "Transfer in Seoul could have been easier to understand"
Cons: "A normal flight with good service but at a really good price. I fly 15 or more times a year and would definitely do this one again."
Pros: "Great services. Seats are good."
Cons: "The queue to board was a little trying."
Cons: "More subtitled movies in English."
Cons: "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
Cons: "Flight was delayed by 10 hours less with less than 24 hours notice. Had to call Asiana to change flight to a 1 stop flight (original flight was nonstop). Flight to Seoul from New York was also delayed by 8 hours and I ended up having to spend ~$70 for hotel/taxi due to arriving in Seoul past midnight. Horrible experience both there and back and don't think I would ever take Asiana again."
Pros: "The crew was great and the ammentities made me feel comfortable"
Pros: "The food is so good."
Cons: "The check in counter is not fully organized. I encounter so much delay in checking in my luggage. The new employee must be properly assisted by the old personnel to avoid long hours of waiting and standing in the counter of the passengers who arrived early so they can check in their baggage ahead of time. I availed of your web check in but was waiting for so long in the check in counter."
Cons: "Seats were very close with very little leg room"
Cons: "The delay"
Cons: "Every flight with asians was delayed."
Cons: "4 hour delay"
Pros: "the food we have been order is great.the flight overall goes smooth and we landed safe in Seoul. the service crew did there job. thankful for this trip im satisfied. for the pilot he did a great job."
Cons: "nothing, just wish you can serve also warm drinks,like, tea or coffee instead cold drinks only.that should help the passenger who has stomach problem during flight. thanks"
Pros: "2 free checked bags."
Cons: "Old, uncomfortable seats. No in-seat power. Weak entertainment options on tiny screens. 3-4-3 configuration means no seat is a good seat. No legroom. I hated my experience on thus airline and will work to avoid on future trips to Asia. Paid $200 for two bulkhead (NOT exit row seats) and flight attendants hassled me about where I kept my carry-on tote bag. Avoid, avoid, avoid."
Cons: "Limited choices for the movies."
Pros: "Comfortable journeys without getting tired"
Cons: "Everything, this is the worst flight(s) for a 16year old to experience. Missing connecting flights, rerouted to arrive 2 days later and missing luggages. And airlines did not compensate jack sh!t."
Pros: "I am on the plus size and I always have a hard time choosing an airline that would be comfortable for my size. Its was my first time to fly with Asiana and I was so impressed with how generous their seat space is."
Cons: "Food is not the great"
Pros: "Both of my roung trip got delayed for about an hour. The service was very so so compared to Korean Air. I couldn't get tickets through Korean Air because of no ticket available but next time I will definitely look forward Korean Air only."
Cons: "Just about everything."
Pros: "crew was very professional and pleasant. Plane was in excellent condition comfortable and clean"
Pros: "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
Cons: "The plane got hot half-way through the flight."
Pros: "Great service"
Cons: "Dirty plane, floor and table were not cleaned"
Pros: "Good food and service"
Pros: "I like the flight crew Filipina very helpful and one Korean Lady help me pulled my luggage over headed."
Cons: "Delayed Flight but it's ok. My connection flight at night time anyway."
Pros: "Seats are comfortable. Food ok"
Pros: "The food was good, and the crew was friendly. Boarding was on time."
Cons: "No leg room, no in flight entertainment."
Cons: "flight was delayed repeatedly with poor communication with passengers and little sense of taking responsibility. Eventually 3.5 hours late, causing me to miss my appointments. I am still waiting for a reply from the airline for some sort of compensation."
Cons: "More options for tv shows such more episodes for korean tv shows like running man. Etc."
Pros: "The gluten free meal was much better on this flight and the ladies were pleasant as usual."
Cons: "Less entertainment offerings compared to our 10hr flight but other than that, all went well."
Cons: "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
Pros: "I was given a great seat and the staff were thoughtful and kind"
Pros: "For one, wanted to avoid flying to Manila on the way to Cebu and back as I had less than memorable experiences at the airport and Icheon Airport was the completely the opposite. The food and service was excellent."
Pros: "Enjoyed flying on the upper deck of Asiana's Airbus A380. Seat was spacious and comfortable. Food was adequate and the options were good. Service from the crew was excellent. Entertainment options met expectations."
Cons: "Can't complain about boarding from Seoul to LA, but boarding from LA to Seoul and Manila to Seoul were a bit chaotic. Passengers were confused from the lack of organization, instruction or signs. Cabin temperature was quite warm, to the point of being uncomfortable, on the flight from Seoul to LA."
Pros: "Lots of room in an economy seat, both in seat width and in knee-room. Great entertainment system! Good food and served frequently during a flight that lasted over 12 hours. Very efficient boarding process."
Cons: "The crew could have been more pro-active in offering drinks during such a long flight. A wider choice of movies would have been appreciated."
Pros: "Service in the flight was excellent. The seats are spacious and plenty of keg room. Staff very attentive."
Cons: "Difficulty at the check-in counter. The attendant was not familiar with processing US citizens flying from London to other countries. Given I live abroad. Required a supervisor to clarify the situation as well as additional military credentials. Additiinally difficulty with carry on luggage weight. Supervisor stepped in and addressed the issue properly thus saving me $149 for a carry on bag the attendant wanted to change me"
Pros: "The food, entertainment, USB outlet, the staff is great. In feb I will continue to use Asiana again"
Cons: "Everything was great! I'm not the complaining type. I'm totally happy with it WIFI would be nice though"
Pros: "flights both ways were on time."
Cons: "Had to pick up our own wheel chair at baggage claim instead of at the gate."
Pros: "Food and professional flight crew"
Cons: "Slightly uncomfortable seats"
Cons: "baggage fees"
Pros: "Crew was polite and served cabin well"
Cons: "Outdated entertainment system - plane should be replaced! Much less comfortable seats than United flight we took from Newark to Beijing"
Pros: "free seating in the emergency row was nice. the sick lady next to me should never have been in that same row however. the food was marginal, I don't do Korean at all. I actually call it bait..."
Cons: "booking at a web site the problem. Asiania landed in seattle ahead of schedule. I still missed my connection. the fact I had flight insurance just meant I could go after the taxi fare home due to this missed connection and then wait a year for the money back. seattle as well as Vancouver BC are both terrible entry points to the USA. I slept on the Vancouver airport floor last year. this trip it was very close to sleeping in seattle because immigration and customs take so long, then require going back thru security at a 2 check point choke hold in the basement of the seattle international section. next trip I think I will take a boat."
Pros: "Food are okay. .."
Cons: "Confusing during boarding.."
Pros: "Boarding was organized and efficient, but we were made to wait an hour for first class travelers that hasn't arrived to board yet. Luckily it did not effect my connecting flight. Entertainment was good enough to keep me entertained for a few hours. The flight attendants were VERY nice and accommodating. I appreciated the skippers, blankets, pillows, free toothbrush, toothpaste and mouthwash along with the eye covers and ear plugs, they were very helpful."
Cons: "The seats. I was in a first row, alone, hoping to be able to lie down. Except the seat partitions couldn't be raised. The seats are small so for a long trip it was extremely difficult to get comfortable... at all."
Airlines flying from London Heathrow Airport to Vietnam have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London Heathrow Airport to Vietnam
Masks required on board, masks provided on flights from London Heathrow Airport to Vietnam
Social distancing seating
Middle seats unavailable to book on flights from London Heathrow Airport to Vietnam
Testing for antibodies, testing for symptoms for flights from London Heathrow Airport to Vietnam
Waiving of change fees. Search flexible flights from London Heathrow Airport to Vietnam
Cheapest flights to Vietnam from London Heathrow Airport found in 2021 and 2022