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Pros: in flight entertainment

Cons: dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked

Pros: Nothing as such

Cons: Air condition was very low

Pros: Entertainment

Cons: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul

Pros: Nothing

Cons: To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all.

Pros: That I got from Pune to New Delhi

Cons: The flight was delayed by an hour and 10 mins and no announcements at Pune airport. Cabin crew seemed welcoming when entering the aircraft but was very crude in the way food was served and didn't really care. Just wanted to get it all over with and go home it seemed.

Pros: Service by cabin staff.

Cons: 1. Changing the boarding gate, 2. Pilot blabbering, 3. Landing.

Pros: They really take care of ur needs, try to accommodate elderly ppls needs

Cons: Food please please I am not saying give excellent food, but please give ok type food

Cons: Proper check in at the surat airport is requiresd

Pros: The aircraft ergonomics and layout good, the cabin staff etiquette and service attention excellent, great cleanliness of cabin and on board toilets, and considering space limitations and high number of passengers the food and refreshments were excellent. Makes B.A. look second rate. Again excellent driving by those at the pointed end.

Cons: Ground staff at departures at Montego bay were a little aggressive and arrogant. Dont know where the hell the 787 manufacturing plant got their seat designers from, but they certainly didnt get a degree in human anatomy, I guess they thought the plane would only get short haul usage i.e. two and a half hour flights......seating most unconfortable!

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

Pros: A lot of leg room. On time departure, on time arrival.

Cons: Food on board a bit pricey.

Pros: Very helpful crew

Pros: Nothing

Cons: Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc

Pros: New Muscat terminal is lovely. service very attentive and food v. Nice.

Pros: food was ok and ample.

Cons: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife

Pros: Good flight and really comfortable. Rate 5 star

Cons: Very satisfied on my travel from London to Muscat

Pros: Nothing much.

Cons: The business seat was not comfortable. They serviced food from midnight until 1:30 am on a night flight. With the lights on, you cannot really sleep. The sleep mask provided can’t cover the light properly. It was just a horrible flight.

Pros: Crew was good,seats were uncomfortable,less leg space

Cons: There should be more legs pace and if the person sitting near window wants to getup and go out then every body should not get up.TVScreens were not working or the speakers were not working

Pros: 1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc.

Cons: WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination..

Pros: On board crew service, and the meal.

Cons: Lot of things: 1. Flight was delayed about 3 hours, 2. Boarding was chaotic, 3. Disembarkation was more chaotic and delayed, 4. Checked bags took about half an hour to reach the belt.