Cons: "More communication from ground crew when boarding the bus to the tarmac."
Cons: "Terrible service! Had to pay 50 pounds to check in bags, but didn’t get checked."
Cons: "Both of my flights were at least an hour late"
Pros: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Cons: "no further comments"
Pros: "Flight crew was very friendly"
Cons: "Ground crew did not do a good job with the boarding process and even with speedy boarding it did not work well."
Pros: "Good crew - efficient, polite and made the trip easy"
Cons: "The usual shennanigans being herded into a crappy space before boarding.."
Cons: "Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided."
Pros: "The staff were friendly"
Cons: "The passengers were arse holes bit the crew dealt with it well"
Pros: "Ground staff worked hard to make up time due to layr inbound flight. On board it was like first class service having ore ordered food and drink."
Cons: "Air traffic delays. Boarding is cramped held in the air bridge but it was done to make up time."
Cons: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Cons: "We were bumped without any notice. Fortunately, we arrived 3 hours in advance, because in order to get a flight that did not get in too late, we had to change airports. We had chosen an 11AM flight and had appointments late afternoon in NYC. It was a direct flight. Instead, we had a flight from CDG with a layover in London, and then another flight to NYC. We arrived at 5PM at JFK. By the time we arrived in NYC, it was 7PM and of course too late for our appointments."
Cons: "Most of the TVs did not work on the flight. They had to hand out iPads. Security in Orly was very rude and made us check luggage that was fine as a carry-on to France."
Pros: "I liked the customer service I got on the plane and take off was smooth. Also the engines were not as loud as I was expecting. The spacing for seating as ok but being that I was in economy, I couldn't expect much more."
Pros: "Personnel was nice and accommodating. Flight right on time and even early arrival."
Cons: "The plane must have been old for the seats didn't hold well and every move from neighbour ahead or in back made things shakier, lots of TV screens didn't work either - so iPads were provided. The food was not appetising at all."
Cons: "Went through and booked the flight that was billed as American Airlines on Kayak, but the first leg turned out to be British Airways. I had to pay 39 dollars for each seat then to sit next to my niece. It was a gift to her and I couldn’t wait until 24 hours before boarding and leave it up to chance. Was next to family with 2 crying children, younger one threw up all over mother and the aisle and seat. Flight attendants did nothing to clear the area and it smelled like vomit for 4 hours. I have flown with British Airways many times. The flight crew was not of the caliber of British Aireays flight staff. Very disappointed with this entire experience, from booking to flight."
Pros: "Food service wasn’t bad. Nice food selection. Many bathrooms available."
Cons: "The flight attendants are very short. The aircraft is extremely old and outdated. The seats are shabby rusty dusty and belong in a museum. The tv system did not work for 3/4 of the flight. No headsets available. Barely any leg room."
Pros: "Honestly nothing."
Cons: "So my flight started with a 4 hour delay. Normally I wouldn’t mind because I want my plane to be safe in the air, but they WOULDN’T EVEN LET US OFF THE PLANE. We had to stay on the plan that entire 4 hours, being updated only twice about the situation. When we finally took off, the staff was extremely unfriendly. At one point my friend asked for more water and the attendant said she would be back with more and never returned...during landing it was extremely unsmooth. We were about to land and then the pilot shot us back up and circled for another 45 minutes because he was “too early”. I can understand this may happen at airports sometimes but after being on the plane for 12 hours this was extremely annoying. The seats were very uncomfortable and was unable to sleep at all during my red eye flight. I ended up getting sick during landing because of the roughness of it (mind you I have never in my life thrown up on an airplane) and the flight attendants were extremely unaccomodating. I couldn’t even get up to throw away my bag and they wouldn’t bring over anything to put it in. Also my sick bag had a piece of someone else’s used gum in it so that was gross as well. Overall I had an absolutely horrible flight and I’m absolutely dreading the flight back home. Please fly another airline if possible."
Pros: "I asked if it was possible to get a window seat. The lady said flight was full. Flight was empty she just did not care"
Pros: "Fairly easy boarding Laptop entertainment"
Cons: "Coach was too tight the food was mediocre otherwise it was good"
Cons: "The plane was far too small for a 8-hour, trans-Atlantic flight. I understand that companies are reducing space to cram more people (read: "money") onto flights, but most of the planes I fly on for a 1 hour flight from STL to ORD are bigger than this plane used for an 8 hour ORY to EWR flight. Being crammed like sardines is fine for a 1 hour flight. It is not okay or acceptable for an 8 hour flight."