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The plane was late (as was my flight out from Birmingham the day before)

The flight was delayed by an hour. Made the connection uncomfortably tight.

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.

Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.

Flights scheduled with impossible connections - Lufthansa apparently believes it takes 7mins to change terminals, go through passport control, re-clear security and walk 1.8kms…..and everything will work perfectly (which it never does at Frankfurt). No staff on hand to assist with transfers on delayed flights. No transfer guidance provided by app. No compensation offered for 6hr delay to connecting flight.

Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.

The connection to LYON was very tight. The flight was nearly finished boarding when we got to the gate

Boarding process non existent. No WiFi. No entertainment. Cramped old plane. Worst Kosher meal ever presented on a flight.

Good experience. Food was great and passengers helped rearrange seats so our family could be seated together

Great crew No entertainment as very short flight and not necessary so no problem I slept so don’t know if there was food or not but there normally is