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Pros: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Cons: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Pros: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Cons: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Cons: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Flight arrived on time

Cons: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: The crew was very kind

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: Nothing

Cons: Everything!

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Cons: The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough.

Pros: The food was very good and inflight entertainment was excellent.

Cons: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Cons: nothing Everything was good

Pros: crew

Cons: delayed flight management

Cons: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

Pros: Crew was fine.

Cons: Boarding could have been more organized.

Cons: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Cons: Some of the crew members were rude,

Pros: Great staff and smooth on time flight

Cons: Small plane

Pros: Big aircraft made it a smooth flight

Cons: Even though it is a short flight, it would be nice to receive at least drinks offered

Cons: Everything

Pros: The crew is always great.

Cons: They can’t really do anything about this, but babies screaming all around me made the flight pretty terrible. Infants shouldn’t be flying. My god

Pros: The timing of the flight and available entertainment

Cons: For economy class, maybe more variety to meals?

Pros: The entertainment was great and the crew was very friendly and helpful

Cons: The ability to access bathrooms after turbulence has ended

Pros: Good leg space and entertainment options

Cons: I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly

Cons: no communication about delays. lost my luggage. Left JFK without the kids strollers, car seat, and bags!

Pros: Crew was nice . Boarding was relatively easy

Cons: WiFi didn’t work, long haul flight with absolutely NO entertainment. Food was below average as was seat comfort

Cons: They stole my clothes from my suitcase

Pros: Nothing

Cons: Custumer

Pros: Pleasant check-in staff. Friendly flight attendants.

Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Pros: Airrbus A350 confort

Cons: Crew professionalism and food to be improved

Cons: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines.

Cons: Everything was OK

Pros: Muslim food

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Confort and kindness

Cons: It was too cold

Pros: Nothing

Cons: Everything!

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Cons: There was a delay of more than 1 hour.

Pros: Everything

Pros: Excellent service for affordable price

Cons: Flight was delayed

Pros: The food was very good and inflight entertainment was excellent.

Cons: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Pros: comfortable

Cons: some food was frozen when served (salad and cheese). Coffee wasn't that great either.

Cons: Good service no delayed

Pros: Entertainment system

Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Pros: Crew memebers

Cons: Nothing

Cons: The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices

Pros: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Pros: I liked the (free) upgrade to Premium Economy.

Cons: Food was ok but I recommend including a small salad with dinner.

Pros: no remarks. everything fine for a short flight

Cons: This airline is borderline budget airline even in business class.

Pros: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Pros: Nice crew, good food.

Cons: Both bathroom were not working in business class area.

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Good service from the crew and good food.

Cons: Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)

Pros: Good service from the crew and food was good

Cons: Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)

Pros: Crew was great, seating was cramped.

Cons: Seating.

Pros: So welcoming and so caring

Cons: Food

Pros: The sear was messy they didn't clean it it was full of pieces of bread.

Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Pros: Nothing

Cons: Everything

Pros: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Cons: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Pros: Entertainment programs

Cons: New variety of food

Pros: Boarding was easy

Cons: Expensive flight

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

Pros: comfortable

Pros: Movies and screen

Cons: Flight delayed. Crew doesn’t speak good English

Cons: The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good.

Pros: crew excellent, food excellent, entertainment good.

Cons: Space between seat rows is barely adequate.

Cons: Turkish Airlines, as always, up to the mark!

Pros: Yes it was a smooth comfortable flight

Cons: Everything was fine

Cons: Boarding process..

Pros: Friendly Crew

Cons: delayed for 2 hours

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..