The plane was late (as was my flight out from Birmingham the day before)
The booking I made 2 months in advance got changed the week before with another flight and had to pay more for seats and luggage. Not to mention hours and hours on hold to make sure my flight is still booked.
The flight was delayed by an hour. Made the connection uncomfortably tight.
The airport crew and flight crew did a great job rearranging the gate at the last minute and got us to Munich on time
I’m glad the bus waited for me to connect me to my next flight since we were delayed. Flight was good.
We had a 1 1/2 hour delay before we left Denver. When we arrive to Frankfort, they didn’t announce that people with connecting flights to exit the plane first. My next flight was already boarding when we we taxiing in to the gate. I waited another 10 minutes to get off the plane. I had to run to catch my next flight. I mean run! I made it with one minute to spare, but my luggage did not. My luggage came two hours later on a different flight.
When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.
Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
My flight was delayed d the gate was never updated inside the terminal. If I hadn’t checked my email I would have missed my flight. Also, I paid a total of $5100 for my flight to be. Business or first class. My final leg of my flight from Heathrow to Frankfurt was not to standard of what I expected or experienced in the previous legs of my trip.
