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The only negative thing was boarding a Copenhagen-bound flight in Toronto. The middle aged woman at the desk gave me some bad time, claiming they wouldn't allow me to board the flight, switching to russian in the process. After I asked her to speak English and explained her that I had to reroute with the airline due to flight cancelations that where beyond my contro and will be leaving the Shengen zone promptly, she told me I had to check in my small bag because the flight was full and they needed someone to give up their cabin luggage. After I refused, she told me she would have to check my bag if it fits the allowed dimensions, which it did. I understand she's not an SAS employee, I understand she needs to check the documents and also make sure there's enough room for overhead bags on a plane. What really made me mad was her hostike tone and the beyond poor communication skills. Basic politeness would go a long way.

I was unable to rebook a flight booked through cheap flights. Could not rebook, despite premium eco.

Online check in of SAS is very poor. Even the kiosks at London had system problems. Either it would print boarding tickets or luggage tags. Many other customers had problems . SAS staff was good and helped.

When we arrived in Bergen and opened our suitcases, we were shocked! We checked 2 of 3 suitcases and the contents of these 2 suitcases was completely wet!!! It was raining in Oslo and Bergen, but not a hard rain. It seems that someone had gone through our suitcases. There was even sand in the suitcase such that everything had to be laundered when we got to Bergen! We had plastic bags in our suitcases and they had been opened and the interiors of the bags were wet!!! Our valuables were all in our carry-on so nothing was actually stolen. What happened here was unacceptable! There is someone working for Scandinavian Airlines who is not honest and really messed things up for us. Not so sure I would fly SAS again… Marna Skaar

The check in computers were difficult to use, we waited a long time to get off the flight and the food was terrible on the outgoing flight.

Good could have been better. Comfort was fine with decent leg room and seat comfort. Would have appreciated a USB-C charger port.

Flight was delayed slightly but was very smooth. It was a short flight but comfortable.

Little space and no pad provide for lie flat seats in business, Movies were limited and grouping very strange.

Alt vel, det ar jo en enkel flytur på 2,5 timer

The crew was great. Flight was over 2 hours late Economy seating is way too tight