Good take off and landing, but plane was old and small. Pretty normal nothing special
Qantas get you there, but expect them to always act in their interest over yours. On this flight basic stuff went to plan, but their promised in flight entertainment wasn't functional. Bit of an old and tired plane.
Poor. Flight was delayed by 50 mins. Poor quality aircraft. Aged, few parts broken. Bad plane.
Small twin prop plane. Basic flight. Food was half a chicken & pesto sandwich. As the flight departed after 12pm alcohol was available. No on board entertainment. No wifi services.
I liked the refreshments as the flight was short and the free WiFi. The seats were comfortable.
Despite having numerous passengers held up by American Airlines delays. Qantas (an AA partner) closed boarding with 0 flexibility
Boarding , crew and meals were all amazing. Couldn't wish for a better LOOONG flight from Dallas to Sydney .
From start to finish, every part of the experience was outstanding. The care and kindness shown to my 95-year-old mother was exceptional—truly 10 out of 10. From the assistance she received at Sydney Airport while boarding the plane to the help she was given when arriving at Wagga Wagga Airport, every staff member was friendly, professional, and genuinely caring. They made her feel comfortable, safe, and well looked after throughout her journey. A heartfelt thank you to everyone who helped make my mother's trip such a wonderful experience. Your compassion and dedication are greatly appreciated.
Was disappointed that we couldn't use our lounge passes as the booking was a group booking.
I find the food in business class is just old and boring, it was once good but now just trying to hard to be "on Trend" with plant based for the minority of people, while those people can order a special meal anyway, while the majority have to suffer and loose a choice. only 2 choices for entree one boring plant based and 4 for main which two were seafood, one was plant based and one meat dish.
Philippines is known for hospitality and it shows in their flights. One of the my favorite airlines. Everyone was great and it went smoothly.
Crew was excellent as always. Boarding is a little crazy but manageable. Entertainment could be better and a few more food choices
Flight was on time , flight was great . Crew gave 100% to make sure everyone was comfy. Bags arrived fast . All around great job by everyone.
A shameful national carrier. Service has gone down from the highs of a decade before. You don’t feel the Filipino hospitality. It’s an aging fleet. Nil comfort, and I flew premium economy.
Not much legroom in economy seats and aisle. Bathrooms are not maintained well. Staff can be friendlier. Food is barely edible.
Continual rescheduling of flights, inflight entertainment system did not work, staff not pleasant to interact with.
The crew were lovely and also attentive. The food was overcooked and hard to enjoy. Slept well enough .....so the seats are comfortable for sleeping and sitting.
Was on premium economy. Aside from the space that was less than expected, everything went well
Food could have been improved. I expected a bigger serving.
The flight was cancelled. I never flew with this airline
You are asking me how was my flight well you ruined all my plans for Sunday you changed my flight from 10 am until 5pm and offered no compensation except a phony plastic fake apology
Cebu Pacific is just ok. Not really a budget airline as tickets can be pricey especially the add-ons. Releasing of checked-in baggage also took a long time to be available for pick-up. I also have a pending issue with Go Rewards where the my membership ID was automatically removed from the booking so the points were not awarded, and it has not been fixed for months already.
At the boarding gate there were repeated announcements about the plane being full and there not being enough overhead storage and how we were only allowed one cabin bag and anything else would be charged. Piranha staff made me pay for an extra bag...when I got on the plane, there were empty seats galore, not full at all. I will avoid these people in future.
Leaving early was wonderful your seats are for a small person
Passengers seemed to ignore zone boarding which added some chaos. Actual flight was fine. CebPac charges for water and snacks. De-boarding involved steps from a plane, then a bus and a very long ride to the terminal. Baggage signage was updated after luggage came on the carousel, so this was confusing.
Terrible. Not to be trusted. I missed a flight from Manila due to 3+ hours in traffic to the airport. Customer service was rude and unhelpful. I booked a new flight. The cost was steep. And on my credit card online account, Cebu Pacific charged me for two tickets, yet I'm traveling alone, one person. They are impossible to reach and pathetic customer service. My credit card company is looking into it. NEVER, NEVER fly Cebu Pacific. They will rip you off. They don't care, they don't have to. Fly another airline in the Philippines.
Most passengers going to Dumaguete early are tourists who are some booked thier ferry online. Mine was wasted because of delays cause by waiting on runway before taking off and too long before they let us go down...I could still make it in time if they let us go down early. We are just there waiting to go down the plane for 10-15mins.
We were allowed to board early, seats were spacious and we arrived early.
The seats were dirty. Food on tray table. Late on my first flight and almost an hour early on the return. My driver was unable to adjust and I had to pay for different ground transportation.
Bags lost for the second time. Will not fly with Cebu Pacific again.
