Pros: This was an Emirates flight not a Qantas flight. We travelled with our 12 month old grandson and daughter and the crew members were exceptionally attentive to our needs, we were very impressed by this extra care and service.
Cons: We are very impressed by the service offered on the Emirates sectors of the flights we had with this particular Qantas booking. Qantas need to lift their game, they are not in the same league as Emirates. We have flown with Qantas for the past 3 international flights (2014 and 2015) but we won't be flying in the future with Qantas. We have had several customer service issues with Qantas which we were not resolved satisfactorily.