The quality of Turkish Airlines has definitely diminished. The planes are older and the 2x2x2 business class is antiquated and not in keeping with the prices. The food onboard is not as good as it used to be. Cold dishes, flavor not very good and weird selections and accompaniments. Our flight ran out of champagne before dinner. How is that even possible! Cocktails were served without Nuys. The nuts were presented 1/2 hour later. Poor selection of liquor with inferior cheap brands. Gordons gin is unacceptable. Over all I wouldn't choose them again. The end of an era!
My flight was diverted to a different airport, not my intended destination. My initial flight was scheduled to Chicago Airport, but they changed it to Washington with just under 8 hours before my departure. As a result, I had to pay an additional $700 to book a new flight to my final destination. I tried contacting Kayak, but they were unable to assist me, even after purchasing travel insurance.
The rules regarding business class lounge hotel/room access were very confusing. Between flights we had an 11 hour layover in Istanbul, but were denied a room to rest as our layover was too long?? Keep in mind that we arrived there at 3:30am after a long flight. Even multiple Turkish airlines employees were inconsistent with the rules. We ended up paying a high price at the Yotel in the airport in order to get some rest. Good thing I did, as a medical emergency was declared on the flight from Istanbul to Atlanta and I was apparently the only physician on board. Luckily I was able to stabilize the passenger and the flight wasn't diverted. The crew called an overhead announcement for a medical doctor, but insisted that I show them a copy of my medical license which I did. Very strange in my 35 years as a physician and responding multiple times to inflight medical emergencies over the years. I was very glad the passengers issue was resolved, but an acknowledgement of at least a thank you from the crew would have been appreciated.
Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.
Turkish Business Class is a wonderful experience, and the best inflight dining experience I’ve had to date.
The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great
I am always amazed with the great service they offer on their regional and international flights
they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.
Check-in was a mess, transfer flights were sepersted so no one could sit with their company. Some tickets were closed to online check-in without notice hand luggage allowances were not checked so oberhead bins were already full halfway through boarding.
This is the first and last time I will be traveling Turkish airlines. The flight was delayed three times. Second time we sat on the aircraft for approximately an hour and a half. Initially told that the delay would only be 15 minutes then no explanation thereafter except that we were deboarding. We missed our connecting flights to Zimbabwe, and had to pay for a overnight hotel stay in addition to paying for a new tickets to our get to our final destination. They allowed us to order food from the airport food court but only from fast food and even that they limited the menu items we could select. I would some to contact me about the refund on the hotel and the connecting flight!
food was terrible on the plane, bring your own food, its not worth eating.
Flight was good. Would be great if we had free WiFi
Flight was late, and not sure why. The business class lounge in Porto is not proprietary to TAP, and is really substandard, almost as bad as "The Lounge" in Boston. It was a D, which is better than the F experience in Bostonm where we left "The Lounge" for a better experience in the terminal. It had better food (an extremely low bar), ok beverages, and wasn't as crowded as the Boston one, but no restrooms. To use one, you had to leave and go downstairs. There's no down escalator, and the elevator might be able to crowd 4 people. Otherwise, you're carying your bags down the stairs. I hope the Lisbon club is better, but for TAP to provide this in the 2nd largest city in the home country is disappointing. They put out an announcement to proceed immediately to the gate, but there was no plane and few seats. from the lounge, 8 people with bags waited in line for the single tiny elevator. After almost an hour of standing, we finally boarded. TAP, at least on this plane, doesn't offer a welcome drink to business class passengers. Having said that, the crew was very friendly and accomodating. We landed about an hour late and then were told we were going to be on the runway for at least a half hour because no gate was available. So, bottom line, D- for pre boarding, A for flight attendents, B + for business class food, and Incomplete for post landing.
Food is poor. Drinks in dixie cups, only white/red wine in Premium Prime despite business class food-which even that is a joke. Second “meal” on a 12 hour flight is a bagged sandwich in a cardboard box, which on premium airlines is a snack served BETWEEN meals. The premium economy product has some good parts but is obviously a cheap way of somewhat upgrading economy without actually putting any money into it. Lisbon airport is overcrowded and almost 3rd world as an airport. Crew is efficient but militaristic-crrtianly not “warm”. Entire experience feels like an intercontinental budget airline.
They left our luggage uncovered on tarmac in pouring rain during an hour delay of departure! At our final destination, we found ALL OF OUR CLOTHES/SHOES soaked all the way through!! Our 1st connection plane was a great business class accommodation but only 50 minutes long. Our 2nd connection from Lisbon (another delay with luggage uncovered on tarmac) had only the extra legroom and mediocre food in business class - no entertainment and no extra comfort seating. Will not use TAP Air Portugal again!
Wonderful just hope the had more direct flights to Boston
Boarding process was fast and efficient. Short flight but on time and well organized. I would certainly fly TAP again.
Very borderline, low budget airline without low budget prices There are no counts of soda, everything is dispensed enlarged bottles and poured into tiny cups about 70 mL so in order to keep hydrated you have to take 3-4 cups at a time. Also, there was only one food item offered, pasta, they ran out of chicken right away. Snack was very poor. It was called tuna sandwich, which is truly borderline. The flight attend attendance seemed to be overworked and tired.
Flight from FNC to OBO was cancelled. We were rebooked to Lisbon later in the day. It was inconvenient but it worked out ok in the end.
TAP is a good, decent airline for international journeys. No complaints about the service, the crew, the comfort, or the baggage handling.
All went smoothly. Got assisted travel which was easily arranged and delivered.
The airline gets you from one place to another in a reasonable time. Not much more you can expect.
Easy short trip from Faro to Cardiff. Exceptional staff. Early landing and straight through airport in 15 minutes from touch down.
Guide passenger if fhey board from front or back door cause it was a total mess
I didn't know that all connecting flights require online check-in two hours in advance, so I was fined 55 euros. This is a lesson learned.
There isn’t any entertainment. The food and drink was available for a price. I didn’t buy any.
Flight was fine, crew were good, cabin director spoke far too much; disembarking at Dublin Airport and entry into the terminal building was just dreadful, like entering the back door of a neglected factory building. What an awful impression it must give to first time visitors to Ireland.
Seats are very small, I’m not a big person, but the person beside me was using his seat and half of mine… and this person was a bit gross but not a lot…
Great flight very short… no food drink or tv but too quick to matter… I would recommend.
I didn't like. The seats and the floor were very dirty and it is not the first time
The check in process and dropped bags was easy and the agent was so kind. I usually dreas that process and it can be uncomfortable and frustrating/difficult at times. I had a great experience
Good news was that Bag Check was open two and a half hours before the flight, which is essential with the chaotic immigration process. Flight was okay, but sitting at the back of the aircraft, 3 overhead bins on both sides were filled with crew bags and other misc items, so we couldn't put our cabin bags anywhere near us. To add insult, twice the crew managed to drop items that they were taking out of the overhead bins onto my wife's head, who was sitting in an aisle seat.
The true is that travel from London to Faro on 11/12/2025 by BA was cancelled, so I did not go to Faro, so i did not board easy flight. The mediocre qualification to you was because even when i bought an insurance, i could not change date neither obtain reimbursement. It could be ideal if you do something in order for me not to lose the purchase Thank you
Liked. The check-in was pretty quick as they had 5 desks working.
We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?
I was hesitant to book with a low cost airline due to previous experience but Easy Jet surpassed my expectations. I would definitely book a flight with them again! Seemless booking, upfront about baggage fees, professional, and helpful staff.
Well Is extra charge for everything and other companies include that and the price.
Comfort isn’t a word one uses on economy airlines! Boarding was okay, delayed but okay, the flight was good, quick and time was made up.
With stairs on a rainy tarmac, EasyJet flights are ok for younger travelers with backpack only. Seniors with mobility issues find it challenging 😰. However, the crew and disability assistance folks at both ends eased that discomfort as much as possible for their various roles. Kudos to airport and EasyJet employees for their kind service.
The flight boarded a little late but made up the time in flight - much appreciated. The staff were efficient and fairly friendly One of the toilets wasn’t working - having only one functioning toilet for a flight of hundreds isn’t really acceptable. I still find it amazing that the budget airlines can’t even offer free tap water to passengers.
I liked the pilot he was super positive. The seating on this A320 was ridiculous I have never had so little space fora four hour flight. Really was ridiculous. The service was also very poor and attituded. Not what I expect from BA a real disappointment.
Over sold! Never again. Got bumped even though I checked in and arrived on time with all my documents in order. Wasn’t even offer food/drink voucher for the next flight that was 6 hours later.
First time flying with them! Loved it! Specially the schedule from Miami and being able to come back directly to New Orleans :)
The boarding was a mess as there was another document check in the small congested area after the stairs at the gate. No food is offered for Economy travelers except for a cookie and a small water bottle. No entertainment is available since it’s a short flight. But at least the seat reclined as opposed to my flight to Faro.
The flight was fine but they made me pay for my carryon bag because they said it was too big at the counter. But it fit under the seat just fine.
I am 70 with carry on bag. Was told to go down two flights of stairs the had to climb stairs at rear of plane. Skywalk to front of plane was not offered. I was in row 26
The flight from Porto was delayed by 3 hours. Arrived in the US late at night. Exhausted from all the waiting. And staff did not communicate well with customers.
It was purchased as British Airways but for some reason was Iberia ???
Not that good, flight delayed almost missed connection to NY. No help from BA
They really do a great job of being personable, helpful, informative and responsive. They feed you and hydrate you well. They give you a blanket and pillow. Nice job!
